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Service Engineer Jobs in Arizona (NOW HIRING)

Caterpillar

Product Service Engineer

Tucson, AZ · On-site

$97.53K - $146.29K/yr

As a Product Service Engineer, your role is centered around product field validation and product problem management for MineStar Fleet. This role provides the opportunity to work with the world ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

Executech

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

Executech

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

TRUMPF

Field Service Engineer

Phoenix, AZ · On-site

$27.94 - $43.80/hr

TRUMPF Field Service Engineer * Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico * Provide ...

IPG Photonics

Sr Field Service Engineer

Tempe, AZ · On-site +1

The Field Service Engineer is responsible for ensuring maximum productivity by keeping customer's equipment in optimum working condition. The Field Service Engineer will also provide technical ...

nGenium

X-ray Field Service Engineer

Tucson, AZ · On-site

$90K - $115K/yr

Imaging Field Service Engineer Location: Tucson, AZ (Full-time, Permanent) Salary: $90,000 - $115,000 + benefits About the Company: This is a well-established service provider specializing in ...

nGenium

CT/MR Field Service Engineer

Phoenix, AZ · On-site

$100K - $120K/yr

Job Summary CT/MR Field Service Engineer Location: Phoenix, AZ (Full-time, Permanent) Salary: $100,000 to $120,000 plus benefits About the Company: Our client is a respected independent service ...

Agilent

Field Service Engineer - Pathology

Tucson, AZ · On-site

$43.12 - $67.37/hr

Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and ...

ASML

Field Service Engineer - DUV

Phoenix, AZ · On-site

As a DUV Field Service Engineer at ASML, you will play a key role in supporting the world's leading chipmakers. Your work ensures that advanced lithography systems operate at peak performance ...

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Service Engineer information

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$18

$37

$61

How much do service engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for service engineer in Arizona is $37.67, according to ZipRecruiter salary data. Most workers in this role earn between $30.00 and $42.55 per hour, depending on experience, location, and employer.

What Is a Service Engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What are the key skills and qualifications needed to thrive as a Service Engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What are some common challenges Service Engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

More about Service Engineer jobs
What are the most commonly searched types of Service Engineer jobs in Arizona? The most popular types of Service Engineer jobs in Arizona are:
What are popular job titles related to Service Engineer jobs in Arizona? For Service Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Service Engineer jobs in Arizona look for? The top searched job categories for Service Engineer jobs in Arizona are:
What cities in Arizona are hiring for Service Engineer jobs? Cities in Arizona with the most Service Engineer job openings:
What are popular job titles related to Service Engineer jobs in AZ? For Service Engineer jobs in AZ, the most frequently searched job titles are:
Service Engineer jobs near you
Infographic showing various Service Engineer job openings in Arizona as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 4% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $78,361 per year, or $37.7 per hour.
Product Service Engineer

Product Service Engineer

Caterpillar

Tucson, AZ • On-site

$97.53K - $146.29K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Caterpillar Inc. rating

7.5

Company rating: 7.5 out of 10

Based on 457 frontline employees who took The Breakroom Quiz

216th of 415 rated machine equipment manufacturers

Job description

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
CAT Minestar serves our mining customers in achieving sustainable operational improvements by leveraging the power of data, people, and processes. We partner with our global dealers to help our customers to sustainably improve safety, efficiency, productivity, and fleet utilization at their sites.
As a Product Service Engineer, your role is centered around product field validation and product problem management for MineStar Fleet. This role provides the opportunity to work with the world's leading mining companies This position is a great opportunity to evolve into a Subject Matter Expert (SME) in mining technology applications.
What You Will Do:
  • Work with dealers and customers to monitor the overall product performance and coordinate improvements in its serviceability, reliability, and maintainability.
  • Coordinate product problem investigation and resolution using Continuous Product Improvement (CPI) process.
  • Work with engineering to develop and implement Interim Corrective Action (ICA) and Permanent Corrective Action (PCA).
  • Provide technical support and escalation to engineering through Call Center and Sales Force (TSC) to Tier 1 (dealers), Tier 2 (Call Center) and Tier 3 (service engineering) support.
  • Participate in New Product Introduction (NPI) gateways, Support Request Reviews, and bug triages meetings.
  • Assist in creating, updating, and improving product service publications and release notes.
  • Execute field follows validation plans and/or provide technical assistance on urgent field problems.
  • Assist with the development of MineStar Technology Training courses content.
  • Provide technical assistance to internal teams and divisions including commercial, training, and implementation teams.
What you have:
  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
  • Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Top Candidates Will Also Have:
  • Bachelor's degree in computer engineering, software engineering or relevant equivalent field experience
  • Mining or mining technology experience
  • Experience with electronics and machine onboard systems
  • Experience with Fleet Management Systems
Additional Details:
  • This position requires the candidate to work full-time in Tucson, AZ
  • Relocation assistance is NOT available for this position
  • Visa sponsorship is NOT available with this position.
  • This position will require up to 30% travel
#LI
Summary Pay Range:
$97,530.00 - $146,290.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

* These benefits also apply to part-time employees
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

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