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Regional Service Engineer Jobs in Arizona (NOW HIRING)

LENSAR, Inc.

Field Service Engineer

Phoenix, AZ · On-site

The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.

LENSAR, Inc.

Field Service Engineer

Phoenix, AZ · On-site

The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.

DMG MORI USA, INC

Service Engineer, Arizona

Mesa, AZ · On-site

$83K - $110K/yr

Service Engineer Reports to : Service Coordinator Location : DMG MORI USA- Arizona Hours ... Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is ...

New

SPT Labtech Ltd

Field Service Engineer

Phoenix, AZ · On-site

$70 - $100/hr

... Field Service Engineer with proven Electro/Mechanical troubleshooting abilities, ideally to be ... While the primary area served by this new position will be the West Coast region, successful ...

Rezolut

Field Service Engineer

Tucson, AZ · On-site

$90K - $120K/yr

In each of our regions, we are the best in radiology, offering all radiology services! Rezolut is seeking Medical Imaging Service Engineer to provide service and repair to Mammography, Ultrasound ...

nGenium

X-ray Field Service Engineer

Phoenix, AZ · On-site

$90K - $110K/yr

Job Summary X-ray Field Service Engineer Salary: $90,000 - $110,000 Location: Phoenix, AZ We are ... across the Phoenix region, also supporting additional imaging modalities as needed. Key ...

nGenium

CT/MR Field Service Engineer

Phoenix, AZ · On-site

$100K - $120K/yr

Job Summary CT/MR Field Service Engineer Location: Phoenix, AZ (Full-time, Permanent) Salary: $100 ... Travel is primarily local with occasional regional support as required. Key Requirements: • ...

Rezolut, LLC

Field Service Engineer

Tucson, AZ · On-site

$90 - $120/hr

In each of our regions, we are the best in radiology, offering all radiology services! Rezolut is seeking Medical Imaging Service Engineer to provide service and repair to Mammography, Ultrasound ...

nGenium

X-ray Field Service Engineer

Tucson, AZ · On-site

$115K/yr

Job Summary Imaging Field Service Engineer Location: Tucson, AZ (Full-time, Permanent) Salary: Up ... A well-established diagnostic imaging service provider is expanding its regional field service team.

nGenium

Field Service Engineer - X-ray Systems

Phoenix, AZ · On-site

$90K - $115K/yr

Field Service Engineer - X-ray Systems Location: Phoenix, AZ (Full-time, Permanent) Salary: $90,000 ... This is a field-based role involving regular regional travel and participation in an on-call ...

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Regional Service Engineer information

What is a regional service engineer?

Regional Service Engineers are technical professionals responsible for installing, maintaining, and repairing equipment or systems within a specific geographic region. They often travel to customer sites to provide on-site support, troubleshoot complex issues, and ensure optimal equipment performance. In addition to technical expertise, they serve as a key point of contact between the company and clients, offering training and guidance on the use of products. Their role is vital in ensuring customer satisfaction and minimizing equipment downtime.

What are some typical challenges a regional service engineer faces when supporting clients across multiple locations?

Regional Service Engineers often encounter challenges such as managing travel schedules to service multiple client sites, adapting quickly to different equipment or facility setups, and providing timely technical support despite geographical distances. Strong organizational skills and proactive communication are essential to coordinate with both clients and internal teams efficiently. Additionally, balancing hands-on technical work with thorough documentation and customer training is a common part of the role.

What are the key skills and qualifications needed to thrive as a regional service engineer, and why are they important?

To thrive as a Regional Service Engineer, you need strong technical expertise in mechanical and electrical systems, a relevant engineering degree or certification, and hands-on troubleshooting experience. Familiarity with diagnostic tools, maintenance management software, and industry-specific equipment is typically required. Excellent problem-solving skills, clear communication, and a customer-focused mindset are essential soft skills for this role. These skills ensure efficient equipment uptime, satisfied clients, and reliable technical support across the assigned region.

What cities in Arizona are hiring for Regional Service Engineer jobs?

Cities in Arizona with the most Regional Service Engineer job openings:

Regional Service Engineer jobs near you
Infographic showing various Regional Service Engineer job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Field Service Engineer

LENSAR, Inc.

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Company Overview
LENSAR, Inc. is the leader in advanced robotic laser technology for refractive cataract surgery. LENSAR's laser systems offer cataract surgeons superior precision and accuracy, while optimizing overall visual outcomes. Our mission is to take the time to understand the needs of surgeons and their patients so that we can innovate our technology to ensure we meet their dynamic needs.
Interested in starting a career at LENSAR?
As a global leader in next generation robotic laser for cataract surgery, our success depends on talented and motivated individuals who share our passion for making a difference in patients' lives. We pride ourselves on having a highly collaborative, innovative environment where initiatives and teamwork are valued, and individual efforts are recognized. Together we are one team one vision.
POSITION SUMMARY
The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by machine status and customer requirements. This individual is responsible for proactive and reactive onsite management and the resolution of customer equipment issues both domestically and internationally. This position provides a conduit for feedback of ideas, systemic problems and user interface issues.
The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide repair and maintenance to the LENSAR systems located at customer sites.
  • Answer customer calls, communicate with customer sites, and provide remote support when necessary.
  • Identify parts needed for repairs and coordinate with internal departments for receipt of requested parts.
  • Proactively review customer issues and trends based on historical data to ensure uptime of the machine is maximized and customer concerns with product performance and safety are quickly communicated to LENSAR and quickly resolved. An essential part of managing the customer concern is effective communication with the doctors and support staff.
  • Assist in the development of service documentation, in conjunction with the in-house based team. Assist in identification and development of Field Service tools and test equipment.
  • Assist in the training of further Support staff.
  • Self-monitor and regulate one's own schedule.
  • Responsible for understanding and satisfying the requirements for obtaining access to a client site (hospital, healthcare system, etc.).

KNOWLEDGE / EXPERIENCE/ SKILLS / EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Bachelor's degree in engineering or equivalent in work experience.
  • At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products. At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
  • Hands-on experience with electronic test equipment.
  • Strong software skills (MS Office).
  • Excellent communication, organizational, problem solving, and customer relations skills.
  • Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
  • The ability to travel domestically and internationally and work occasional weekends.

Preferred:
  • At least 3 years' experience working with Medical Device manufacturer involving lasers and optics.

PHYSICAL DEMANDS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Service Engineer's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Service Engineer's duties and responsibilities.
The employee must lift, move, and control physical inventory, office supplies, or stored records weighing up to 50 pounds on a regular basis. Using one's own hands and arms in handling, installing, positioning, and moving materials, and/or in manipulating things.
WORK ENVIRONMENT
While performing the duties of the Field Service Engineer, the employee will work out of their home office. They will be required to travel frequently in order to repair and maintain the systems at customer sites. While performing the duties of this position, the employee works near and around moving mechanical parts, and is exposed to laser radiation, and vibration. The noise level in the work environment is usually moderate.
In addition to a competitive salary, below are further benefits/rewards offered by LENSAR, Inc.:
-Annual bonus opportunity
-Company matched 401(k) plan with eligibility day one and immediate vesting
-Employee Stock Purchase Plan (ESPP) and other company equity programs
-Employer-sponsored comprehensive health plans- medical/dental/vision
-Employer-paid disability insurance
-Voluntary life insurance
-Generous company holiday schedule
-Paid time off program
-Company-wide paid shutdown during the holidays

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