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Service Director Jobs in Michigan (NOW HIRING)

Marshall Opco LLC

Social Service Director

Marshall, MI · On-site

Social Service Director Facility: MediLodge of Marshall We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a ...

Aramark Corporation

Food Service Director

Grand Rapids, MI · On-site

$90 - $130/hr

The Food Service Director at the Kent County Jail is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining ...

New

Aramark

Food Service Director

Grosse Pointe, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dearborn, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grand Rapids, MI · On-site

The Food Service Director at the Kent County Jail is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining ...

Aramark

Food Service Director

Ypsilanti, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ypsilanti, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dearborn, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dearborn, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ypsilanti, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grosse Pointe, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grand Rapids, MI

The Food Service Director at the Kent County Jail is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining ...

Aramark

Food Service Director

Grand Rapids, MI · On-site

The Food Service Director at the Kent County Jail is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining ...

Aramark

Food Service Director

Grosse Pointe, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

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Showing results 21-40

All JobsService JobsService Director JobsService Director Jobs in Michigan

Service Director information

See Michigan salary details

$26.6K

$89.5K

$152.1K

How much do service director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service director in Michigan is $89,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $104,600.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Michigan?

The most popular types of Service jobs in Michigan are:

What are popular job titles related to Service Director jobs in Michigan?

For Service Director jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Michigan look for?

The top searched job categories for Service Director jobs in Michigan are:

What cities in Michigan are hiring for Service Director jobs?

Cities in Michigan with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $89,489 per year, or $43 per hour.

Social Service Director

MediLodge of Shoreline

Sterling Heights, MI • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Social Service Director
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward.
Facility: MediLodge of Shoreline
Why MediLodge?
  • Michigan's Largest Provider of long-term care skilled nursing and short-term rehabilitation services.
  • Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
  • Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
  • Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
  • Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association.

Key Benefit Package Options?
  • Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
  • Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
  • Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
  • Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
  • Pet Insurance: Three options available
  • Education Assistance: Tuition reimbursement and student loan repayment options.
  • Retirement Savings with 401K.
  • HSA and FSA options
  • Unlimited Referral Bonuses.

Start a rewarding and stable career with MediLodge today!
Summary:
The Social Services Worker provides psychosocial support to residents and their families.
Qualifications:
  • Education: BSSW, MSSW preferred
  • Licenses/Certification: Licensing as required by the state of employment.
  • Experience: One year of experience in a long-term care environment.

Job Functions:
  • Provides direct psychosocial intervention.
  • Performs resident assessments at admission, upon condition change and/or annually.
  • Creates, reviews and updates care plan and progress notes.
  • Provides direct psychosocial intervention.
  • Coordinates resident visits with outside services, dental, optical, etc.
  • Attends and documents resident council meetings.
  • Assists resident's families in coping with skilled nursing placement, physical illness and disabilities of the resident, and the grieving process.
  • Works with the patient, family, and other team members to plan discharge.
  • Conducts in-service programs to educate staff regarding psychosocial issues and patient rights.
  • Supervises and guides Social Services Assistants.
  • Performs other tasks as assigned.

Knowledge/Skills/Abilities:
  • Ability to work cooperatively as a member of a team.
  • Ability to communicate effectively with residents and their family members, and at all levels of the organization.
  • Ability to maintain confidentiality.
  • Knowledge of psychosocial practices applicable to a long-term care environment.
  • Skilled in directing and motivating the workforce.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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