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Service Director Jobs in Michigan (NOW HIRING)

Compass Group

FOOD SERVICE DIRECTOR

Charlevoix, MI · On-site

$70K - $74K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location : CHARLEVOIX, MI, 49720 * Schedule : M-F, ALT Weekends / Holidays * Requirement : Culinary Managment

State of Michigan

Food Service Director

Muskegon, MI · On-site

$31.97 - $46.93/hr

The Food Service Director supervises staff and carries out goals of the Department ensuring adherence to policy directives, operating procedures, nutritional standards, safe food handling practices ...

Compass Group

FOOD SERVICE DIRECTOR

Charlevoix, MI

$70K - $74K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location : CHARLEVOIX, MI, 49720 * Schedule : M-F, ALT Weekends / Holidays * Requirement : Culinary Managment

Compass Group

FOOD SERVICE DIRECTOR

Charlevoix, MI · On-site

$70K - $74K/yr

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position. * Location : CHARLEVOIX, MI, 49720 * Schedule : M-F, ALT Weekends / Holidays * Requirement : Culinary Managment

Aramark

Food Service Director

Detroit, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Allendale, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grosse Pointe, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dearborn, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ypsilanti, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grand Rapids, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grosse Pointe, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Grosse Pointe, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Detroit, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Dearborn, MI · On-site

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Detroit, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ypsilanti, MI

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

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Showing results 21-40

All JobsService JobsService Director JobsService Director Jobs in Michigan

Service Director information

See Michigan salary details

$26.6K

$89.5K

$152.1K

How much do service director jobs pay per year?

As of Jul 28, 2026, the average yearly pay for service director in Michigan is $89,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $104,600.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Michigan? The most popular types of Service jobs in Michigan are:
What are popular job titles related to Service Director jobs in Michigan? For Service Director jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Michigan look for? The top searched job categories for Service Director jobs in Michigan are:
What cities in Michigan are hiring for Service Director jobs? Cities in Michigan with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $89,489 per year, or $43 per hour.
FOOD SERVICE DIRECTOR

FOOD SERVICE DIRECTOR

Compass Group

Charlevoix, MI • On-site

$70K - $74K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,083 frontline employees who took The Breakroom Quiz

343rd of 488 rated business services

Job description

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position.

  • Location: CHARLEVOIX, MI, 49720
  • Schedule: M-F, ALT Weekends / Holidays
  • Requirement: Culinary Managment 
  • Pay Range: $70,000 to $74,000 per year

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We're rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you'll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.

In this role, you will oversee the daily operations of foodservice management, including production, budgeting, procurement, team leadership, and client engagement. You'll play a vital part in developing and implementing food and nutrition programs that exceed expectations, fostering team growth, and continuously enhancing service quality and operational efficiency. Your expertise in food service operations, quality assurance, team development, and financial performance will be essential to driving success.

Job Summary

Job Summary: 

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business. This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities:

  • Manages salaried managers and hourly associates in the Food Service Department
  • Oversees the overall direction, coordination, and evaluation of the account
  • Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
  • Prepares and manages annual budget
  • Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
  • Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
  • Other duties as assigned

Preferred Qualifications:

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
  • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Previous P&L accountability or contract-managed service experience is desirable
  • Strong supervisory, leadership, management and coaching skills
  • Strong communication skills, both written and verbal
  • Ability to communicate on various levels to include management, client, customer and associate levels
  • Excellent financial, budgetary, accounting and computational skills
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • ServSafe Certified

We are looking for someone with a proven track record in managing high-performing teams, maintaining operational excellence, and delivering exceptional customer service. Strong leadership skills, a passion for culinary excellence, and the ability to build strong client relationships are key to thriving in this position.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions offer the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs

Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CCL.pdf

Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.


Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

CSG maintains a drug-free workplace.

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