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Service Contract Jobs in Michigan (NOW HIRING)

Skytron LLC

Service Contract Administrator

Grand Rapids, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hybrid work arrangement What You'll Do As a Service Contract Administrator , you will oversee the administration and governance of Skytron's service contract portfolio, ensuring agreements are ...

SKYTRON, LLC

Service Contract Administrator

Grand Rapids, MI · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hybrid work arrangement What You'll Do As a Service Contract Administrator , you will oversee the administration and governance of Skytron's service contract portfolio, ensuring agreements are ...

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All JobsService Contract JobsService Contract Jobs in Michigan

Service Contract information

See Michigan salary details

$33

$41

$49

How much do service contract jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for service contract in Michigan is $41.90, according to ZipRecruiter salary data. Most workers in this role earn between $37.69 and $46.11 per hour, depending on experience, location, and employer.

What is a service contract?

A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.

What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?

To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.

How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?

A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.

What is the difference between Service Contract vs Maintenance Technician?

AspectService ContractMaintenance Technician
CredentialsVaries; often includes certifications like HVAC, electrical, or plumbing licensesTypically requires technical certifications or trade licenses in specific fields
Work EnvironmentClient sites, service centers, or remote locationsIndustrial, commercial, or residential facilities
Employer & IndustryService companies, facilities management, or contractorsManufacturing plants, building maintenance firms, or facilities management

In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.

What are the most commonly searched types of Service jobs in Michigan?

The most popular types of Service jobs in Michigan are:

What are popular job titles related to Service Contract jobs in Michigan?

For Service Contract jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Service Contract jobs in Michigan look for?

The top searched job categories for Service Contract jobs in Michigan are:

What cities in Michigan are hiring for Service Contract jobs?

Cities in Michigan with the most Service Contract job openings:

Service Contract jobs near you
Infographic showing various Service Contract job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,159 per year, or $41.9 per hour.

Service Contract Administrator

Skytron LLC

Grand Rapids, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Join a team committed to advancing patient outcomes through adaptable healthcare solutions.
Skytron isn't just a place to work - it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.
What We Offer
  • Comprehensive health benefits (medical, dental, vision) starting on day one
  • Annual Bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and profit sharing
  • Tuition reimbursement
  • Employee wellness program
  • Onsite gym
  • A supportive, family-owned work environment
  • Hybrid work arrangement

What You'll Do
As a Service Contract Administrator, you will oversee the administration and governance of Skytron's service contract portfolio, ensuring agreements are accurately established, maintained, renewed, and executed. You'll partner with Sales, Service, Finance, and Customer Service to maintain contract integrity, support billing accuracy and revenue recognition, and drive operational efficiency. In this role, you will:
  • Manage the service contract lifecycle by creating, maintaining, renewing, amending, and auditing service contracts to ensure accurate coverage, service delivery, billing, and compliance with company policies
  • Partner with Finance, Accounting, Sales, and Service to ensure contract billing, renewals, invoicing, warranty validation, reimbursements, and revenue recognition activities are completed accurately and on time
  • Serve as the primary point of contact for contract-related matters, partnering with Sales, Customer Service, Service Administration, Technical Support, Finance, and Management to resolve issues and maintain contract integrity
  • Maintain dashboards, KPIs, and contract reporting to monitor renewals, utilization, profitability, compliance, and operational performance, providing actionable business insights
  • Identify opportunities to improve contract workflows, standardize processes, and optimize contract data, pricing, and business rules to enhance accuracy, compliance, and operational efficiency
  • Handle other duties and responsibilities as periodically assigned or requested

What You'll Bring
We're looking for a detail-oriented professional who can manage competing priorities with sound judgment while building strong relationships across departments. The ideal candidate will:
  • Communicate clearly, seek understanding, and encourage feedback while exhibiting a high level of professionalism
  • Follow work instructions, procedures, and company policies with strong attention to detail
  • Maintain a productive schedule, timeline, and goals, while acting proactively and using sound judgment
  • Demonstrate a desire to assist others, promoting positive behavior with internal and external customers
  • Be consistently punctual and dependable in attendance

Qualifications
  • Associate's or Bachelor's degree in Business, Operations, Finance, or a related field preferred
  • 3-5 years of experience in service administration, contract administration, operations, or business process analysis
  • Experience with ERP systems (IFS preferred)
  • Ability to understand technical details and interpret them as necessary to coordinate and communicate with internal and external stakeholders
  • Strong analytical, organizational, and problem-solving skills
  • Advanced Microsoft Excel skills
  • Excellent communication and cross-functional collaboration abilities
  • Ability to manage multiple priorities in a fast-paced environment

If you need assistance with the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.
We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other protected characteristic under the law.

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