Service Delivery Manager Jobs in Indiana (NOW HIRING)

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!

Wheel your way to some Dough!

JOB DESCRIPTION & BENEFITS
Want to make extra cash daily and have your cell phone bill paid for?*
No License? No Problem!
Domino's is now hiring Delivery Bikers! Our e-Bikes are powered with pedal assist, to bring you up to speed quicker!

• Earn an hourly base pay PLUS tips
• Cell phone data usage reimbursement*
• Medical, Dental, and Vision plans for full-time employees after waiting period
• Meal discount plan
• 401(K)
• Paid training
• Flexible work hours

*Cell phone reimbursement provided for using our delivery navigation app at $0.10 per delivery, where most full time delivery personnel earn enough to pay their entire cell phone bill!
MORE ABOUT THE BIKE!
A pedal assist bike is a bicycle with a battery and electric motor. The pedal assist system uses a sensor that determines when you are pedaling, and this engages the electric motor that provides power to push you forward to speeds just under 20mph. Sounds fun, right! Pedal assist bikes are the newest way Domino's is delivering to it's customers, and there are some great benefits:

• They are a blast to ride!
• A great was to stay active while at work, but not end the shift worn out!
• Enjoy the outdoors!
• Be a part of decreasing emissions!
• A USB port that allows you to charge your phone while you ride!
• Ride some of the most technologically advanced bikes around!
• We provide a helmet and reflective safety vest!

CAREER ADVANCEMENT
We are growing rapidly, which means Domino's has lots of opportunities to move into our management training program, and beyond! Many of our team members began their careers as delivery drivers or bikers and today are successful Domino's franchise owners. From delivery driver to management trainee, then onto assistant manager or general manager, and on to district manager or even franchisee, our stores offer a world of opportunity! We provide paid training for advancement!
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals and to create an environment where all team members, because of their differences, can reach their highest potential.

JOB REQUIREMENTS & RESPONSIBILITIES 

• Be at least 18 years old
• Follow all safety requirements 
• Understand and comply with road regulations
• Ability to remain active (walking, biking, climbing stairs) for periods of time
• Ability to crouch, bend, stand, and sit for periods of time
• Ability to lift and carry items up to 25 lbs.
• Ability to accurately count back change
• Must have good communication skills
• Must have good navigation skills
• Must have cell phone with data plan (reimbursement provided!)*

REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: 
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). 
Must be able to make correct monetary change. 
Verbal, writing, and telephone communication skills to take and process orders.  
Ability to enter orders using a computer keyboard or touch screen. 
Operate all store equipment. 
Stock ingredients from delivery area to storage, work area, walk-in cooler. 
Prepare products. 
Receive and process telephone orders. 
Clean equipment and facility approximately daily. 
 

REQUIRED FUNCTIONS, SKILLS, AND DUTIES FOR DELIVERY DRIVER POSITIONS: 
Navigational skills to read a map and locate addresses within designated delivery area. 
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. 
Deliver products or flyers within a designated delivery area with regard to safety, security, and timeliness. 
Possession of a valid driver's license with safe driving record meeting company standards. 
Access to insured and registered vehicle in proper working condition, which can be used for delivery. 
WORK  CONDITIONS MAY INCLUDE EXPOSURE TO: 
Varying and sometimes adverse weather conditions. 
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. 
Sudden changes in temperature in the work area and while outside. 
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. 
Exposure to cornmeal dust. 
Confined spaces, such as a walk-in cooler. 
Hot surfaces, tools, and products from the oven up to 500 degrees or higher. 
Sharp edges and moving mechanical parts. 
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): 

SENSING 
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. 
Near and mid-range vision is used for most in-store tasks. 
Depth perception in necessary for all positions. 
Personnel must have the ability to differentiate between hot and cold surfaces. 
Far vision and night vision are needed for delivery personnel. 
TEMPERAMENTS 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. 
STANDING 
Most tasks are performed from a standing position.  
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.  
Height of work surfaces is between 36" and 48". 
WALKING 
Walking is frequently required for short distances and short durations. 
Personnel must travel between the store and customer vehicles.  
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. 
SITTING 
Paperwork is normally completed while sitting.  
Driving to and from deliveries or meetings requires sitting. 
LIFTING 
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. 
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. 
Cases are usually lifted from the floor and stacked onto shelves up to 72" high. 
CARRYING 
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. 
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. 
During delivery, carrying products while performing "walking" and "climbing" duties may be required. 
PUSHING/PULLING 
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. 
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. 
CLIMBING 
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. 
During delivery of product, navigation of five or more flights of stairs may be required. 

 
BENDING/CROUCHING/SQUATTING 
Performed occasionally to stock shelves and to clean low areas. 
Forward bending at the waist is necessary at the pizza assembly station.  
Toe room is present, but workers are unable to flex their knees while standing at this station.  
Duration of this position is generally less than one minute and may be repeated frequently. 
Forward bending is also present at the front counter and when stocking items. 
REACHING 
Reaching is performed continuously; up, down and forward.  
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. 
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.  
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. 
HAND TASKS 
Eye-hand coordination is essential. Use of hands is continuous during the day. 
Activities frequently require use of one or both hands.  
Shaping pizza dough requires frequent and forceful use of forearms and wrists. 
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. 
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. 
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. 
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS 
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales.