Equipment Service Technician
Omaha, NE · On-site
Partnering with cross-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance ...
Equipment Service Technician
Omaha, NE · On-site
Partnering with cross-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance ...
NE Tobacco Compliance Officer (FDA CTP Program)
York, NE · On-site
$25.50 - $30.43/hr
This role is subject to federal service contract labor standards. • Mileage reimbursement is provided at the current GSA rate. • Schedule: Flexible hours
NE Tobacco Compliance Officer (FDA CTP Program)
York, NE · On-site
$25.50 - $30.43/hr
This role is subject to federal service contract labor standards. • Mileage reimbursement is provided at the current GSA rate. • Schedule: Flexible hours
NE Tobacco Compliance Officer (FDA CTP Program)
Alma, NE · On-site
$25.50 - $30.43/hr
This role is subject to federal service contract labor standards. • Mileage reimbursement is provided at the current GSA rate. • Schedule: Flexible hours
NE Tobacco Compliance Officer (FDA CTP Program)
Alma, NE · On-site
$25.50 - $30.43/hr
This role is subject to federal service contract labor standards. • Mileage reimbursement is provided at the current GSA rate. • Schedule: Flexible hours
NE Tobacco Compliance Officer (FDA CTP Program)
Hebron, NE · On-site
$25.50 - $30.43/hr
This role is subject to federal service contract labor standards. • Mileage reimbursement is provided at the current GSA rate. • Schedule: Flexible hours
NE Tobacco Compliance Officer (FDA CTP Program)
Hebron, NE · On-site
$25.50 - $30.43/hr
This role is subject to federal service contract labor standards. • Mileage reimbursement is provided at the current GSA rate. • Schedule: Flexible hours
Procedural Service Technician - Omaha, NE
Omaha, NE · On-site
$16.50 - $22.25/hr
Partnering with cross-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance ...
Procedural Service Technician - Omaha, NE
Omaha, NE · On-site
$16.50 - $22.25/hr
Partnering with cross-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance ...
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Observer Full-Time
Omaha, NE · On-site
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Observer Full-Time
Omaha, NE · On-site
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Observer Full-Time
Omaha, NE · On-site
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Observer Full-Time
Omaha, NE · On-site
Service Contract Act (SCA) Compensation & Benefits: This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions ...
Contracts & Grants Administrator Regional West Health Services is seeking a detail-oriented and highly organized Contracts & Grants Administrator to support the coordination and management of ...
Contracts & Grants Administrator Regional West Health Services is seeking a detail-oriented and highly organized Contracts & Grants Administrator to support the coordination and management of ...
Field Service Technician II - Lincoln, NE
Lincoln, NE · On-site
$46K - $63K/yr
Generate service revenue and complete activities required under service contract. * Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What ...
Field Service Technician II - Lincoln, NE
Lincoln, NE · On-site
$46K - $63K/yr
Generate service revenue and complete activities required under service contract. * Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What ...
Field Service Technician II - Lincoln, NE
Lincoln, NE · On-site
$46K - $63K/yr
Generate service revenue and complete activities required under service contract. * Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What ...
Field Service Technician II - Lincoln, NE
Lincoln, NE · On-site
$46K - $63K/yr
Generate service revenue and complete activities required under service contract. * Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What ...
Field Service Technician II - Lincoln, NE
Lincoln, NE · On-site
$46K - $63K/yr
Generate service revenue and complete activities required under service contract. * Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What ...
Field Service Technician II - Lincoln, NE
Lincoln, NE · On-site
$46K - $63K/yr
Generate service revenue and complete activities required under service contract. * Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What ...
Service Contract information
What is a service contract?
A service contract is a formal agreement between a service provider and a client that outlines the terms and conditions for the delivery of specific services over a set period. It typically details the scope of work, payment terms, duration, responsibilities, and any warranties or guarantees. Service contracts help protect both parties by clearly defining expectations and procedures for handling disputes or changes to the agreement.
What is the difference between Service Contract vs Maintenance Technician?
| Aspect | Service Contract | Maintenance Technician |
|---|---|---|
| Credentials | Varies; often includes certifications like HVAC, electrical, or plumbing licenses | Typically requires technical certifications or trade licenses in specific fields |
| Work Environment | Client sites, service centers, or remote locations | Industrial, commercial, or residential facilities |
| Employer & Industry | Service companies, facilities management, or contractors | Manufacturing plants, building maintenance firms, or facilities management |
In summary, a Service Contract involves managing ongoing service agreements with clients, often requiring customer interaction and contract management skills. A Maintenance Technician focuses on performing hands-on repair and maintenance tasks. While both roles require technical skills, Service Contracts emphasize service management, whereas Maintenance Technicians concentrate on technical repairs.
What are the key skills and qualifications needed to thrive as a Service Contract Manager, and why are they important?
To thrive as a Service Contract Manager, you need strong contract negotiation, analytical, and organizational skills, typically supported by a background in business administration, law, or a related field. Familiarity with contract management software, CRM systems, and relevant certifications like Certified Professional Contracts Manager (CPCM) are commonly required. Excellent communication, attention to detail, and problem-solving abilities are standout soft skills for managing client relationships and resolving disputes. These skills are important to ensure compliance, optimize contract value, and maintain positive client and vendor partnerships.
How does a Service Contract Manager typically collaborate with other departments to ensure effective service delivery?
A Service Contract Manager frequently works closely with departments such as sales, operations, and customer support to coordinate contract terms, monitor service levels, and resolve client issues. Regular meetings and cross-functional teams are common to ensure everyone is aligned on client expectations and contractual obligations. This collaboration helps anticipate potential service challenges early, promotes transparent communication, and ensures that all parties are working towards maintaining high customer satisfaction.
What are the most commonly searched types of Service jobs in Nebraska? The most popular types of Service jobs in Nebraska are:
What are popular job titles related to Service Contract jobs in Nebraska? For Service Contract jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Service Contract jobs in Nebraska look for? The top searched job categories for Service Contract jobs in Nebraska are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 5 hours ago
STERIS rating
8.2
Based on 131 frontline employees who took The Breakroom Quiz
54th of 887 rated healthcare providers
Job description
Position Summary
Our team of Procedural Service Technicians build the foundation of trust and exceptional service support. They strive for One Of A Kind experiences as they perform immediate equipment servicing and identify, quote and coordinate service offerings to meet Customer needs.
Successful incumbent performs effective on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units primarily in a hospital environment under a highly regulated, time-sensitive environment. Our technicians provide Customers with basic information, pricing and options, and focus on clear, proactive communications during all service phases to optimize Customer operations. This role demonstrates high adaptability and sound judgement to changing needs and demands.
Partnering with cross-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience.
Successful incumbent demonstrates fundamental skills and competence in being a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. This includes successful completion of STERIS technical and Customer engagement training (Achieving One of Kind Service).
*This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.
This is a safety sensetive position.
What you'll do as an Procedural Service Technician
The Experience, Skills, Abilities Needed
Required:
*Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Pay range for this opportunity is $55,250.00 - $71,500.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Our team of Procedural Service Technicians build the foundation of trust and exceptional service support. They strive for One Of A Kind experiences as they perform immediate equipment servicing and identify, quote and coordinate service offerings to meet Customer needs.
Successful incumbent performs effective on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units primarily in a hospital environment under a highly regulated, time-sensitive environment. Our technicians provide Customers with basic information, pricing and options, and focus on clear, proactive communications during all service phases to optimize Customer operations. This role demonstrates high adaptability and sound judgement to changing needs and demands.
Partnering with cross-functional teams (Tech Support, Engineering, Service Contract Management) and escalates issues appropriately. Utilizes advanced technology platforms to complete compliance-regulatory requirements, resolve and document troubleshooting issues and improve the overall Customer experience.
Successful incumbent demonstrates fundamental skills and competence in being a Trusted Advisor to STERIS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team. This includes successful completion of STERIS technical and Customer engagement training (Achieving One of Kind Service).
*This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.
This is a safety sensetive position.
What you'll do as an Procedural Service Technician
- Drive Customer satisfaction through pro-active communication and commitment to resolving Customer issues/problems expediently.
- Perform preventive and corrective maintenance required on STERIS Surgical product lines, related product lines, and related competitive equipment in a safe and efficient manner. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
- Perform Customer training and in-servicing on assigned equipment (lights, tables, integration, etc.). Coordinate these activities with DSM and Capital Account Manager.
- Ensure a positive Customer experience by performing installations or conversions on assigned equipment and start up custom equipment as required. Perform site visits for small projects and coordinate activities with project managers and/or installers.
- Utilize technology (smart phone, laptop computer and related software and applications) to perform administrative duties as assigned to ensure effective planning, utilization, and required document completion. This includes, but is not limited to: scheduling and updating work activities in Siebel, complete service reports and activities on-site; communicate effectively with internal and external Customers; troubleshoot equipment, improve productivity, learn new technologies; maintain on-site Customer Service Logs according to STERIS procedures; and maintain tools and parts inventory to prescribed levels.
- Establish and maintain effective communicative relationships with Customers, managers, support functions and the sales organization. Communicate activities to Customers related to scheduling Preventative Maintenance and estimated time of arrival for unscheduled work. Pro-actively respond to and resolve Customer problems/issues. Utilize provided product and industry knowledge to assure Customer's expectations of service are exceeded. Recommend product enhancements based on knowledge of the Customers equipment applications and processes. Actively seek continuing education opportunities.
- Increase company growth through identifying sales opportunities, and recommending STERIS products/services to Customers. Communicate leads to management and sales staff. Be a positive ambassador for STERIS at Customer sites.
- Must learn and use proper operating room and hospital protocols while on-site. Must abide by all STERIS and Customer Health & Safety protocols and procedures. These may include OR Protocol and Sterile Field guidelines.
- Assist DSM by conducting or assisting with inventory procedures to ensure inventory levels are maintained according to company policy, and resolve outstanding purchase order issues once recognized by the DSM.
The Experience, Skills, Abilities Needed
Required:
- High School Diploma or GED w minimum of 4 years of work experience, including 2 years mechanical/technical directly related experience (e.g. mechanical, electrical, HVAC, automotive, IT).
- Customer and team engagement experience.
- Basic computer skills (MS windows/email, navigation, mobile app, data input into multi systems).
- Effective written and verbal communication skills.
- Valid driver's license and the ability meet all required background and physical assessment elements to obtain & maintain existing and new vendor credentialing requirements.
- Ability to work flexible hours, sometimes outside "normal business hours" and including over night travel (amount may vary based on district geography).
- Ability to establish effective home office (High Speed internet,, conducive working space, secure company owned equipment and info).
*Associates degree or related certifications in technical/mechanical area, competitive equipment training or related military experience may be considered towards technical experience requirement.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Market Competitive Pay
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental and Vision Benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Company car and cell phone provided
- Maternity and Paternity Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
- Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $55,250.00 - $71,500.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.