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Service Center Jobs (NOW HIRING)

N-C

Service Center Manager

Virginia Beach, VA · On-site

$80K - $100K/yr

A Busch Service Center Manager is responsible for planning and directing all service center activities to achieve the business goals of the Busch service center. This includes but is not limited to ...

VIOC

Service Center Manager

Chicopee, MA · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

VIOC

Service Center Manager

Worcester, MA · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

TForce Freight

Supervisor, Service Center

Dallas, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Columbus, OH · On-site

Supervisor, Service Center Hours: 4pm - 2am (Mon - Fri) or 1am - 11am (Tues - Sat) Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

TForce Freight

Supervisor, Service Center

Columbus, OH · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Valvoline

Service Center Manager

Sioux Falls, SD · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

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Service Center information

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$13

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$26

How much do service center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service center in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

More about Service Center jobs

What cities are hiring for Service Center jobs?

Cities with the most Service Center job openings:

What states have the most Service Center jobs?

States with the most job openings for Service Center jobs include:

What job categories do people searching Service Center jobs look for?

The top searched job categories for Service Center jobs are:

Service Center jobs near you
Infographic showing various Service Center job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

Service Center Manager

Virginia Beach, VA • On-site

N-C
See more jobs at N-Cexternal

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Key responsibilities

  • Manage and ensure adherence to documented and approved procedures

  • Review and approve all Service employees' expense reports, attendance, and payroll

  • Supervise, train, and coach production personnel, including responsibility for personnel and labor issues throughout the facility

Job description

Busch Vacuum Solutionsis a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.
Busch Vacuum LLC has a direct hire opportunity for a Service Center Manager at our service center in Virginia Beach, Virginia! The work schedule is M-F 7a-3:30p. The targeted compensation range for this position is $80,000-100,000 per year, depending on qualifications, skills, and relevant experience.
A Busch Service Center Manager is responsible for planning and directing all service center activities to achieve the business goals of the Busch service center. This includes but is not limited to management of the personnel and processes of the repair and re-manufacturing of vacuum furnaces and vacuum pumps in a world-class fashion, while safely meeting the targeted on-time delivery goals and Key Performance Indicator (KPI) measurements.
If you are a dynamic, adaptable individual with a mechanical aptitude and a minimum of 5 years of supervisory experience in a manufacturing or operations setting, apply NOW for an opportunity to find out why Busch Vacuum is an amazing place to work!
Job Responsibilities
  • Manage and ensure adherence to documented and approved procedures
  • Facilitate the process to determine failure mode analysis
  • Ensure the implementation of accurate transactional activities
  • Review and approve all Service employees' expense reports, attendance, and payroll
  • Ensure all training is completed per requirements or as directed, for example, safety, regulatory, legal, etc.
  • Establish, monitor, and manage leading indicator metrics for daily improvements
  • Implement world-class practices
  • Set clear guidelines for expected behaviors and clear methods for reporting inappropriate behavior, and address real or potential complaints quickly and effectively to incorporate Human Resources Department
  • Make timely decisions based on data, trends, technical and professional expertise
  • Ensure that the Service Center provides accurate, timely, efficient, and high-quality work to establish and maintain credibility with customers and employees
  • Provide support to Field Service, Service Technicians, internal employees, sales employees, and customers with technical assistance, as needed
  • Responsible for production performance in accordance with the Lean Seven step process
  • Train, motivate, and support staff in all areas of the company and departmental procedures and expectations
  • Coach and counsel employees on performance deficiencies and document as required
  • Prepare and administer daily performance feedback and reporting as required
  • Conduct effective and timely annual performance appraisals for your employees in accordance with specific departmental and corporate goals
  • Provide suggestions and maintain continual process improvements
  • Perform all administrative duties within the production area, including timekeeping, performance documentation, and training
  • Supervise, train, and coach production personnel, including responsibility for personnel and labor issues throughout the facility
  • The service center manager may direct the activities of assigned Field Service employees, as needed.

Required Experience
  • Associate Degree (two-year college or technical school) Required, Field of Study: Industrial Technology, Mechanical Engineering or related degree: Preferred
  • Bachelor's Degree (four-year college or technical school) Preferred, Field of Study: Industrial Technology, Mechanical Engineering or related degree: Preferred
  • Computer Skills: Proficient in Microsoft Office, prior experience with ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management): Preferred
  • Certifications & Licenses: Six Sigma Black Belt certification (SSGI): Preferred; Certified Plant Engineer (CPE): Preferred

Personal Qualifications
  • 7+ years of experience in leading an Operations organization and Continuous Improvement Environment: Required
  • Experience managing in a lean industrial manufacturing or repair environment: Preferred
  • Ability to travel up to 25%
  • Excellent English oral and written communication skills
  • Knowledge and understanding of technical/mechanical concepts and good mechanical aptitude
  • Knowledge of vacuum-based equipment: Highly Preferred
  • Detail, safety and customer-oriented
  • Good decision making and problem-solving abilities
  • Good work values, ethics and integrity, and ability to influence your team to demonstrate the same

Job Requirements
  • Ability and willingness to pass a 10-panel drug screen, 7-year criminal history check
    • Most felonies are a disqualifier, misdemeanors are considered on a case-by-case basis
  • Must pass respirator fit test (annual retesting required)
    • Must be willing to maintain facial hair to a minimum for respirator fitment
  • Must be willing and able to utilize all required PPE
  • Must have a valid drivers' license for the duration of employment

Physical Requirements
    • Constant reaching outward, lifting/carrying/pushing pulling up to 10lbs
    • Frequent standing, walking, sitting, lifting/carrying/pushing pulling up to 25lbs
    • Occasional climbing, squatting, kneeling, reaching above the shoulder, and lifting/carrying/pushing pulling up to 50lbs
    • All applicants must be able to hear and see audible and visual alarms and must be able to wear all required PPE, such as safety shoes, electrical hazards, safety glasses, and hearing protection.

Benefits & Opportunities
Busch Vacuum offers an attractive benefits package, which includes medical, dental, vision, EAP, tuition reimbursement, Legal Plan, 401K, PTO, and more!
Opportunity for growth and advancement via on-the-job training, paid training/certifications, tuition reimbursement, and opportunities for advancement within the company. Busch values promoting from within!
Work Environment
  • Moderately controlled manufacturing environment, moderate noise levels, fumes, and airborne particles, while working near moving mechanical parts.
  • Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.

Why work for Busch Vacuum?
As diverse and boundless as the world of vacuum is, so are the jobs and tasks at Busch. From machinist to manager, from mechanical engineering to marketing, from Maulburg to Montreal (suggest we use Manassas to Milpitas for the US audience). We welcome all talents, regardless of education, age, gender, or nationality; worldwide.
#HP

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