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Service Center Jobs in Dallas, TX (NOW HIRING)

Husqvarna Group

Manager, Service Center

Dallas, TX · On-site

We are continuously accepting applications The Service Center Manager for Husqvarna Construction in Carrollton, TX is responsible for overseeing daily operation of the local service center and ...

TForce Freight

Supervisor, Service Center

Irving, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Irving, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Irving, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Irving, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Dallas, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

TForce Freight

Supervisor, Service Center

Dallas, TX · On-site

Supervisor, Service Center Job Summary: This position coordinates the day-to-day operations of TForce Freight Service Centers. This candidate analyzes operational data to understand productivity ...

Fastenal Company

FMI Service Center Manager

Denton, TX · On-site

FMI Service Center Manager 3833 Airport Rd, Denton, TX 76207 TX500 Full-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm OVERVIEW: Working as Full-time FMI Service Center Manager, you will work in ...

EnerSys

Service Center Technician

Carrollton, TX · On-site

Job Purpose The Service Center Technician will regularly repair, adjust, clean or prepare batteries for shipment. Replace electrical or mechanical components or parts, using hand tools, power tools ...

Frisco ISD

Sam Carter Service Center

Frisco, TX

$23.50 - $30.75/hr

Under general supervision, maintain, repair, and install electrical systems, services, and equipment for the district. Maintain and provide for the safe condition and operation of all electrical ...

Frisco ISD

Child Nutrition Service Center

Frisco, TX

$13 - $16.75/hr

Customer service experience preferred Prepare and serve high quality food by utilizing the menus and standardized recipes. Adhere to scheduled mealtimes while using designated portioning tools ...

Frisco ISD

Child Nutrition Service Center

Frisco, TX

$13 - $16.75/hr

Customer service experience preferred Prepare and serve high quality food by utilizing the menus and standardized recipes. Adhere to scheduled mealtimes while using designated portioning tools ...

Frisco ISD

Sam Carter Service Center

Frisco, TX

Minimum of 1 year of experience in HVAC maintenance Complete routine conditioning and servicing of installed air refrigeration systems and components including: compressors, condensers, valves, coils ...

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All JobsService Center JobsService Center Jobs in Dallas, TX

Service Center information

See Dallas, TX salary details

$13

$19

$26

How much do service center jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for service center in Dallas, TX is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.15 per hour, depending on experience, location, and employer.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

What are popular job titles related to Service Center jobs in Dallas, TX?

For Service Center jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Service Center jobs in Dallas, TX look for?

The top searched job categories for Service Center jobs in Dallas, TX are:

Service Center jobs near you
Infographic showing various Service Center job openings in Dallas, TX as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,080 per year, or $19.8 per hour.

Manager, Service Center

Husqvarna Group

Carrollton, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Last date to apply:
We are continuously accepting applications
The Service Center Manager for Husqvarna Construction in Carrollton, TX is responsible for overseeing daily operation of the local service center and ensuring a high level of technical support to customers and the sales team as needed. This position helps ensure our competitive advantage and is critical to the company by providing the highest level of customer service and support.
Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas. Check us out at www.husqvarnaconstruction.com/us/.
We offer:
  • A competitive salary
  • A full benefits package, including medical/dental/vision insurance, at date of hire
  • A 401(k) with matching and no vesting
  • An employee purchase discount on Husqvarna products
  • An education assistance program
  • . . . and more!

RESPONSIBILITIES
Local Service Center Operations (50%)
  • Responsible for the service center P&L, driving profitability and maximizing technician utilization.
  • Responsible for overseeing and managing all activities of the local service center and employees including security and maintenance of the facility
  • Ensure compliance with local Health, Safety, and Environmental regulations
  • Responsible for directing and working with the service center repair technicians to effectively diagnose and resolve equipment failures and/or performance problems
  • Responsible for determining whether required repairs or replacements are or are not covered under warranty
  • Responsible for communicating with customer and sales team as required to ensure status of repairs and parts orders are understood
  • Responsible for ensuring KPIs and metrics for service center are being tracked and met
  • Ensure that repair tracking is being kept up to date in SVC Management system.
  • Manage returned products and warranty activities, as well as on-site inventories
  • Work closely with customers and the HCP Sales Group in the local area to resolve technical issues and support Sales' effort to maintain and grow the business
  • Responsible for frequent visits to customers and job sites regarding delivery, pick up of equipment, other service-related issues and promoting the local service center
  • Communicate technical issues to Product Management/Mfg Engineering Services
  • Responsible for scheduling and expediting repair work on customers equipment and established repair priorities in conjunction with the sales team

People Management (40%)
  • Responsible for staffing and structure of the local service center to maximize efficiency
  • Manage and provide guidance and coaching to all Service Center staff
  • Handle issues directly with internal customers when required
  • Provide training for Service Center staff as needed
  • Ensure compliance with established Husqvarna Group policies and procedures
  • Conduct Performance reviews and provide regular performance feedback and development opportunities for all Service Center staff
  • Responsible for assisting with annual budgeting process and maintaining updates monthly
  • Provide and analyze reporting as needed to support the business
  • Responsible for assisting with interpreting, updating and communicating Group and/or local policy

Administrative (10%)
  • Month-End Report Processing
  • Update Individual KPI's/Objectives Quarterly

COMPETENCIES
Position-specific Competencies
  • Able to work with and through team to get desired results for Service Center
  • Respond quickly and work at faster pace than normal, while getting results
  • Able to solve new or unfamiliar problems and trouble-shoot problems independently
  • Consistently delivers results
  • Communicates clearly & effectively
  • Anticipates operational problems and offsets negative impact
  • Applies sound business judgment
  • Anticipates & reacts to changes in business contacts - customer needs

CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE
  • Working knowledge of ERP systems (AS400, PRMS, JDE preferred), Excel and Word
  • Basic product knowledge
  • Solid knowledge of repair process procedures
  • Knowledge of inventory processes
  • Ability to read schematics and illustrated parts list
  • Solid mechanical skills

EDUCATION & EXPERIENCE
  • 4-5 years' previous experience working in the Technical Service field
  • High School/GED required. College degree is a plus
  • Previous supervisor experience is a plus

WORKING CONDITIONS
  • Normal PC use
  • Splitting time between service center environment and customer locations or job sites
  • Occasionally lifting up to 75 pounds
  • Must be able to travel as needed. Majority of travel completed during course of the workday. Some (10-15%) overnight travel will be required.

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

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