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Service Center Jobs in Kentucky (NOW HIRING)

Dayton Freight

Service Center Manager

Louisville, KY · On-site

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

Louisville, KY · On-site

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Dayton Freight

Service Center Manager

Louisville, KY · On-site

About the Service Center Manager Position Looking for a leadership role where you can truly make an impact? As a Service Center Manager , you'll be at the heart of the operation. You'll be driving ...

Estes Express Lines

Service Center Manager I

Paducah, KY · On-site

$88K - $129K/yr

The Service Center Manager reports directly to the District Operations Manager and is responsible for a small transportation service center. Complexity of the job includes responsibility for up to 60 ...

Estes Express Lines

Service Center Clerk I

Lexington, KY · On-site

$20.50 - $22.75/hr

Strong customer service skills * Good clerical skills * Possess excellent verbal and written communication and listening skills * Ability to solve problems where work is defined with established ...

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All JobsService Center JobsService Center Jobs in Kentucky

Service Center information

See Kentucky salary details

$11

$17

$23

How much do service center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service center in Kentucky is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.56 per hour, depending on experience, location, and employer.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

What are popular job titles related to Service Center jobs in Kentucky?

For Service Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Service Center jobs in Kentucky look for?

The top searched job categories for Service Center jobs in Kentucky are:

Service Center jobs near you
Infographic showing various Service Center job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,067 per year, or $17.3 per hour.

Service Center Manager

Dayton Freight

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

3rd of 365 rated logistics

Job description

Lead the Way with Dayton Freight as a Service Center Manager!

About the Service Center Manager Position

Looking for a leadership role where you can truly make an impact? As a Service Center Manager, you’ll be at the heart of the operation. You’ll be driving performance, leading teams, and keeping everything running smoothly and efficiently. This is your chance to step into a role where strategy meets action and leadership fuels growth.

 

Why This Role Stands Out

This isn’t just a management job; it’s your opportunity to lead from the front, build a winning team, and shape the success of an entire operation. If you’re driven, strategic, and ready to take ownership, this role puts you in the driver’s seat.


  • Lead daily operations and keep your Service Center running at peak performance
  • Analyze performance metrics to spot opportunities and solve challenges
  • Build strong relationships with both customers and internal teams
  • Review revenue trends and identify growth opportunities
  • Partner on sales strategies and help expand your territory
  • Stay ahead of competitor activity and industry trends
  • Recruit, hire, train, and develop a high-performing team
  • Create and execute sales and marketing action plans
  • Handle safety, compliance, and regulatory standards (DOT, OSHA, EPA, ICC)
  • Investigate incidents and implement corrective actions
  • Oversee freight claims and facility maintenance
  • Lead team meetings and keep everyone aligned and motivatedTake on special projects and drive continuous improvement

  • Strong knowledge of the LTL / transportation industry
  • Experience managing drivers, dock workers, and sales teams
  • Proven ability to develop and manage budgets
  • Leadership skills that inspire teams and drive results
  • Solid communication and problem-solving abilities
  • Legally eligible to work in the U.S.
  • Fluent in English

  • Stable, growing organization with real development and growth
  • Competitive weekly pay
  • Company car for Service Center Manager
  • Professional, positive, people-first culture in a family environment
  • Full benefits: Medical, Dental, Vision, AD&D, 401(k) and more!
  • Paid holidays, vacation, and personal days
  • Real development and growth opportunities in a stable, expanding company
  • Modern facilities and clean, late-model equipment

What Dayton Freight employees say

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