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Service Center Jobs in Kentucky (NOW HIRING)

Walmart

Auto Care Center Technician

Bardstown, KY · On-site

$17 - $30/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Technician

Corbin, KY · On-site

$17 - $30/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Bell Bank

Customer Service Specialist

Owensboro, KY · On-site

$16.75 - $22.25/hr

Customer Service Specialist The Customer Service Center provides unequaled personal service to customers in accordance with established policies, procedures, and on the job training, primarily by ...

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All JobsService Center JobsService Center Jobs in Kentucky

Service Center information

See Kentucky salary details

$11

$17

$23

How much do service center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service center in Kentucky is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.56 per hour, depending on experience, location, and employer.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

What are popular job titles related to Service Center jobs in Kentucky?

For Service Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Service Center jobs in Kentucky look for?

The top searched job categories for Service Center jobs in Kentucky are:

Service Center jobs near you
Infographic showing various Service Center job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,067 per year, or $17.3 per hour.

Customer Service Representative (Full-Time)

Dayton Freight

Lexington, KY • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

3rd of 365 rated logistics

Job description

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.


  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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