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Service Center Jobs (NOW HIRING)

Valvoline

Service Center Manager

Munster, IN · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

Valvoline

Service Center Manager

Chicago Heights, IL · On-site

$18.50/hr

Assistant Service Center Manager $18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As an Assistant Service Center Manager (ASCM), you are the right hand of the ...

McElroy Metal

Service Center Manager

Pearland, TX · On-site

Hours 7:30 am - 4:30 pm M-F Service Center Manager Qualifications: * Successful territory sales development. * Experience and ability to supervise office and production employees. * Sales/customer ...

VIOC

Service Center Manager

Portage, IN · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

CACI

Service Center Manager

Arlington, VA · On-site

Service Center Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of ...

Busch Group

Service Center Manager

Virginia Beach, VA · On-site

A Busch Service Center Manager is responsible for planning and directing all service center activities to achieve the business goals of the Busch service center. This includes but is not limited to ...

Empower AI Inc.

Service Center Manager

Washington, DC · On-site

$116K/yr

The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and ...

VIOC

Service Center Manager

Frankfort, IL · On-site

Service Center Manager $50,000+ * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match As a Service Center Manager (SCM), you are responsible for taking the lead in helping build ...

VIOC

Service Center Manager

Southborough, MA · On-site

What you'll do As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You'll be on ...

Empower AI Inc.

Service Center Manager

Washington, DC

$179K/yr

The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and ...

Empower AI Inc.

Service Center Manager

Washington, DC · On-site

$179K/yr

The Service Center Manager (SCM) shall be responsible for the total management of the Service Center, including the Service Desk (SD), Desktop Support, incident and IT service request management and ...

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Service Center information

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How much do service center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for service center in the United States is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is a service center?

A Service Center is a facility or department that provides customer support, maintenance, and repair services for products or equipment. These centers are designed to assist customers with troubleshooting, warranty claims, routine maintenance, and technical issues. Service Centers can be operated by manufacturers, third-party providers, or retailers, and they may offer in-person, online, or phone-based assistance depending on the company's policies.

What are the key skills and qualifications needed to thrive in a service center role, and why are they important?

To thrive in a Service Center role, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is often required. Excellent communication, patience, and the ability to work under pressure are standout soft skills in this position. These competencies ensure efficient resolution of customer inquiries, enhance satisfaction, and contribute to the overall success of the service center.

What are some typical challenges faced by service center employees, and how can they be effectively managed?

Service Center employees often encounter high call volumes, diverse customer inquiries, and the need to resolve issues quickly and accurately. Managing stress and staying organized are essential to maintaining quality service and personal well-being. Team collaboration and regular training sessions are common strategies used to share knowledge, support each other, and continuously improve problem-solving skills. Building strong communication with colleagues and supervisors also helps address complex cases efficiently and fosters a positive work environment.

What is the difference between Service Center vs Customer Support Specialist?

AspectService CenterCustomer Support Specialist
Required CredentialsTechnical certifications, training in product/serviceCommunication skills, customer service training
Work EnvironmentOn-site, technical repair or maintenance settingCall centers, online chat, or in-person support
Employer & Industry UsageManufacturers, tech companies, automotiveRetail, telecom, software companies
Common Search & ComparisonService Center vs Customer Support Specialist

The main difference is that Service Centers focus on technical repairs and maintenance, often requiring specialized certifications and working in physical locations. Customer Support Specialists primarily handle customer inquiries, providing assistance through communication channels. Both roles serve customer needs but differ in technical complexity and work environment.

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What cities are hiring for Service Center jobs?

Cities with the most Service Center job openings:

What states have the most Service Center jobs?

States with the most job openings for Service Center jobs include:

What job categories do people searching Service Center jobs look for?

The top searched job categories for Service Center jobs are:

Service Center jobs near you
Infographic showing various Service Center job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,527 per year, or $20 per hour.

Service Center Manager

Munster, IN • On-site

Valvoline
Oil and Gas Extraction • 5 - 10K employees
Learn more about Valvolineexternal

$18.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Assist the Service Center Manager in the daily operation and oversight of the service center

  • Perform oil changes and additional car maintenance services

  • Mentor, lead, and train the team to optimize their development

Valvoline rating

6.0

Company rating: 6.0 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

Job description

Assistant Service Center Manager
Job Description
$18.50 * Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match
As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center
Manager. You are responsible for taking the lead in helping build a high-performing team
capable of making the Valvoline Instant Oil Change (VIOC) service experience from the service
experience of all other providers. In addition to working on cars and taking care of our guests,
you will lead, train, and supervise hourly employees.
Only candidates with six months in a supervisory position will be considered.
New will hires for this position will have a starting wage of $18.50 per hour. Upon completion
of ASCM training, the wage will be increase to $20.50.
The perks and benefits we'll provide:
• Competitive pay and paid time off (PTO)
• Flexible work schedule: No late evenings or holidays
• Paid on-the-job training - No previous automotive experience is required
• Company-provided uniforms and tools
• Medical and prescription drug coverage
• 401(k) retirement savings plan with company match
• We promote from within - a commitment we are passionate about
• 50% discount on VIOC automotive services
Terms and conditions apply.
How you'll make a difference:
• Perform oil changes and additional car maintenance services
• Assist the Service Center Manager (SCM) in the daily operation and oversight of the
service center
• Deliver a positive first impression to each guest with a warm and friendly greeting
• Build trust and win repeat, loyal customers
• Support the SCM with inventory, labor management, and financial performance of the
service center
• Mentor, lead, and train the team to optimize their development
• Help maintain a clean, well-organized service center and facilitate a safe and secure
working environment
• Become familiar with Environmental, Health & Safety compliance and other policies
and procedures
What you'll need to succeed:
• Six months of supervisory experience required, preferably in a retail environment
• A friendly spirit and willingness to work as part of a customer-focused team, with
effective interpersonal and oral communication skills
• Knowledge of cash handling, facility, and safety control policies and practices
• Ability to occasionally lift up to 50 pounds
• Be able to stand for extended periods of time and climb stairs
• Comfortable working in a non-climate-controlled environment
• Have full mobility and can twist, stoop, and bend
• High school diploma or equivalent
• English fluency in reading, writing, and speaking
How you'll advance in your career:
At VIOC, your roadmap to career advancement is limitless! With an award-winning training
program, commitment to safety, and fair and honest values, we're here to help you reach
every milestone.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All
qualified applicants will receive consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national origin, or protected veteran status.

What Valvoline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valvoline

Sourced by ZipRecruiter

Valvoline Inc., headquartered in Lexington, Kentucky, US, is an international manufacturer and distributor of automotive oil, additives, and lubricants. Established in 1866 by Dr. John Ellis, Valvoline is recognized as the creator of the world's first high mileage motor oil, advancing as a leader in the automotive lubricant industry ever since. The company's product portfolio incorporates a vast range of motor and industrial oils, lubricants, and automotive maintenance goods. Valvoline’s mission is "to power the success of every team member and business partner by living our culture and values", which stand on a foundation of 'People', 'Performance', 'Innovation' and 'Continuous Improvement'.

Industry

Oil and gas extraction

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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