Senior Technical Support Analyst Jobs in Rochester, NY

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The Senior Pricing Analyst is responsible for conducting complex data analyses and developing competitive pricing structures across multiple practice areas in close collaboration with attorneys. The role provides high-level financial and strategic insights to the firm's Financial Approval Chairs and Practice Group Leaders to support informed pricing decisions, effective project management, and achievement of the firm's economic objectives. The Senior Pricing Analyst leverages advanced analytics and AI-enabled tools to interpret and clearly communicate complex findings and to optimize data hygiene, data quality, and standardization across pricing-related systems, while also supporting other strategic and financial projects. This job can be hybrid or remote.

Essential Duties and Responsibilities:

• Perform analysis in support of pricing decisions and support the firm's efforts to drive effective project management.

• Assess data from a variety of sources to gain insights into pricing strategies and market trends.

• Utilize AI-powered visualization and reporting tools to translate complex analyses into clear, concise narratives and dashboards.

• Analyze competitor pricing and market trends to increase market share and profitability.

• Track client engagement to develop effective pricing strategies for products and offerings.

• Apply statistical modeling methods to determine the potential impact of pricing strategies on profitability.

• Recommend pricing strategies that align closely with market trends and identify new market segments.

• Collaborate with business development and marketing departments on developing and implementing competitive pricing strategies.

• Develop dynamic pricing tools to effectively respond to changing market needs and trends.

• Prepare and present pricing analysis findings to leadership and other relevant teams across the firm.

• Stay current and informed on pricing analysis methods and industry trends.

• Support various strategic and financial projects while accomplishing core responsibilities and other critical functions.

Knowledge, Skills, and Abilities:

• Proven ability to identify and analyze issues and problems and to work towards solutions.

• Proven excellent financial modeling skills; analytical with the ability to comprehend and clearly communicate data.

• Superior interpersonal and communication skills, both oral and written.

• Sound professional acumen and persistence.

• Ability to collaborate with all levels of legal, management, and support staff in a highly effective and professional manner.

• Ability to effectively persuade for compliance with programs or necessary information sharing.

• Advanced knowledge of mathematical and statistical concepts and ability to apply this knowledge to large volumes of data to reach meaningful conclusions.

• Strong technical orientation, including proficiency with Microsoft Office applications such as Excel, Word, and PowerPoint with an aptitude and willingness to learn and adapt to evolving technologies as appropriate.

• Strong organizational and communication skills while displaying a positive, high-energy attitude.

• Strong knowledge of market research resources and financial reporting.

• Strong working knowledge of various information technology systems is required.

• Knowledge of BI concepts is required; knowledge of Tableau or similar BI and visualization tools (including AI-assisted features) is preferred.

• Demonstrate strong business acumen, sound judgement, and the ability to manage multiple priorities and deadlines effectively.

Education and/or Experience:

• Bachelor's degree in business, finance, or a closely related field; any combination of training, education, and experience that demonstrates the ability to perform the position's duties may be considered.

• Minimum of four (4) years of in-depth knowledge of pricing and budgeting at AmLaw 200 law firm.

• Demonstrated experience performing detailed analyses independently.

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com.

Equal Employment Opportunity
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.