Senior Technical Support Analyst Jobs in Rochester, NY

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Location: New York, NY

Employment Type: Full-Time

Howden Private Capital is the transactional risk arm of Howden, one of the world’s leading independent insurance brokers. We advise private equity sponsors, corporates, and law firms on Representations & Warranties Insurance (RWI), Tax Liability Insurance, Contingent & Structured Risk, and Credit Insurance across North America and globally. Our team executes complex M&A and capital markets transactions, providing tailored risk transfer solutions to support efficient deal execution and capital protection.

The Senior Analyst will play a key role in supporting the evaluation, structuring, and placement of tax insurance policies for clients across North America. This position provides significant exposure to complex tax issues, transaction execution, client advisory work, and insurance markets. The ideal candidate will have a strong analytical foundation, exceptional attention to detail, and an interest in tax, M&A, financial services, or transactional advisory. The Senior Analyst will work directly with senior brokers, insurers, attorneys, accountants, and clients throughout the lifecycle of a transaction.

• Support the end-to-end execution of tax insurance placements.
• Review tax opinions, legal memoranda, due diligence reports, and transaction documents.
• Assist in preparing underwriting submissions and marketing materials for insurers.
• Coordinate insurer diligence requests and track underwriting timelines.
• Support negotiation of policy terms, exclusions, and coverage enhancements.
• Ensure transactions progress efficiently and deadlines are met.
• Analyze complex federal, state, local, and international tax issues.
• Review tax structures and identify areas suitable for insurance solutions.
• Summarize technical tax positions and key transaction risks for insurers and clients.
• Assist in evaluating the strength of tax opinions and supporting authorities.
• Prepare detailed analyses and internal memoranda regarding tax exposures and coverage considerations.
• Participate in client calls, insurer meetings, and underwriting discussions.
• Serve as a day-to-day contact for clients and insurer partners during active placements.
• Respond to insurer information requests and facilitate communication among stakeholders.
• Assist in presenting insurance solutions and coverage recommendations to clients.
• Support monitor developments in tax law, IRS guidance, court decisions, and broader market trends.
• Prepare market intelligence and benchmarking analyses.
• Support business development initiatives, including client presentations, thought leadership, and conference preparation.
• Help identify opportunities to expand client relationships and cross-sell broader transactional insurance solutions.
• Mentor and support junior analysts and new team members.
• Contribute to the development of internal resources, templates, and best practices.
• Collaborate closely with the firm’s Representations & Warranties, Structured Solutions, Credit, and Business Development teams.
• Foster a collaborative, entrepreneurial, and client-focused culture.

• Bachelor’s degree in Accounting, Finance, Economics, Taxation, Law, Business, or related field required.
• CPA, JD, LLM (Taxation), MST, or other relevant professional designation is preferred.
• 2‑5 years of experience in tax advisory, public accounting, law, transaction services, M&A tax, investment banking, corporate tax, or a related professional services environment.
• Experience analyzing tax transactions and technical tax matters preferred.
• Exposure to M&A transactions, private equity, or tax insurance is advantageous but not required.

• Strong analytical and critical thinking skills.
• Ability to understand and summarize complex tax and legal concepts.
• Exceptional written and verbal communication skills.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Highly detail-oriented with strong problem-solving capabilities.
• Ability to thrive in a fast-paced, transaction-driven environment.
• Collaborative mindset and strong interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM systems (e.g., Salesforce).

Hybrid Model: 3-4 days/week in-office in New York with periodic travel

• Competitive base salary and annual bonus opportunity.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Generous paid time off and company holidays.
• Parental leave and family-building benefits.
• Professional development and continuing education support.

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations.

Reach out to your Recruitment Partner if you want to know more.

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other in the small everyday moments and the bigger challenges We are determined to make a positive difference at work and beyond

Permanent Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.