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Remote Desktop Support Analyst Jobs in Rochester, NY

Senior Counsel - Remote

Rochester, NY · Remote

$140 - $400/hr

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

Remote micro1 is engaging lawyers to contribute their subject-matter expertise in support of a ... Scope of Work * Conduct comprehensive legal analysis on a variety of US law topics, providing ...

Principal Analyst, MRO

Rochester, NY · On-site +1

$139K - $259K/yr

Rockwall, TX; Remote; or Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days ... Support the implementation and ongoing support of MRO functionality for large SAP implementation ...

Remote Who is IDEX Health & Science (IH&S)? As a business unit of IDEX Corporation, IH&S has a long ... With the rich foundation of talent, universities, and supporting businesses, IH&S is the ideal ...

... support AI-assisted quoting workflows and downstream business processes * Analyze existing CPQ ... Benefits * Fully Remote Work Environment * Flexible Time Off * Medical, Dental, and Vision ...

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Remote Desktop Support Analyst information

See Rochester, NY salary details

$10

$26

$39

How much do remote desktop support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote desktop support analyst in Rochester, NY is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $29.66 per hour, depending on experience, location, and employer.

What is a remote desktop support analyst?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the typical daily responsibilities of a remote desktop support analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.

What are the key skills and qualifications needed to thrive as a remote desktop support analyst?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are popular job titles related to Remote Desktop Support Analyst jobs in Rochester, NY? For Remote Desktop Support Analyst jobs in Rochester, NY, the most frequently searched job titles are:
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What cities near Rochester, NY are hiring for Remote Desktop Support Analyst jobs? Cities near Rochester, NY with the most Remote Desktop Support Analyst job openings:
Infographic showing various Remote Desktop Support Analyst job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,191 per year, or $26.5 per hour.