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Senior Support Engineer Jobs in Wyoming (NOW HIRING)

Senior Software Engineer

Laramie, WY · Hybrid

$123K - $162K/yr

Summary The Senior Software Engineer will participate in the architecture, design, development, test and integration of software features for, or in support of, RAVE In-flight Entertainment (IFE)

$88K - $130K/yr

The Senior Manufacturing Engineer, Paint leads manufacturing readiness and launch execution for new ... You can influence manufacturing strategy, support complex product launches, and drive operational ...

$98K - $129K/yr

... support drivetrain analysis, including gear mesh and load modeling, using specialized engineering analysis tools. • Conduct or oversee engineering analyses, including DFMEA, FEA, and other ...

Showing results 21-40

Senior Support Engineer information

See Wyoming salary details

$21.6K

$99.3K

$152.8K

How much do senior support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior support engineer in Wyoming is $99,259.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,300.00 and $119,700.00 per year, depending on experience, location, and employer.

How does a Senior Support Engineer balance technical troubleshooting with mentoring junior team members?

Senior Support Engineers are often relied upon not only for their advanced technical expertise but also for their leadership within support teams. Balancing hands-on troubleshooting with mentorship involves managing time between resolving complex customer issues and guiding less experienced engineers through their cases. Effective Senior Support Engineers prioritize critical incidents, delegate appropriately, and provide real-time coaching or feedback to help junior staff develop their problem-solving skills. This dual responsibility fosters a collaborative team environment and helps ensure consistently high-quality support for customers, while also contributing to the team's professional growth.

What are the key skills and qualifications needed to thrive as a Senior Support Engineer?

To thrive as a Senior Support Engineer, you need advanced troubleshooting skills, deep technical expertise in relevant platforms or software, and typically a degree in computer science or a related field. Familiarity with ticketing systems, diagnostic tools, scripting languages, and certifications like ITIL or Microsoft Certified Solutions Expert (MCSE) are often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving complex issues and mentoring junior staff. These skills and qualities are crucial for providing high-quality technical support, ensuring customer satisfaction, and maintaining smooth IT operations.

What is the difference between Senior Support Engineer vs Support Engineer?

AspectSenior Support EngineerSupport Engineer
Required CredentialsBachelor's degree, relevant certifications, 3+ years experienceBachelor's degree, entry-level certifications, 1-2 years experience
Work EnvironmentCustomer support, technical troubleshooting, cross-team collaborationCustomer support, issue resolution, basic technical troubleshooting
Employer & Industry UsageIT, software, hardware companies, tech support teamsIT, software, hardware companies, tech support teams

The main difference between a Senior Support Engineer and a Support Engineer lies in experience, responsibilities, and expertise. Senior Support Engineers handle more complex issues, mentor junior staff, and often participate in system improvements. Support Engineers focus on resolving customer issues at a basic to intermediate level. Both roles are vital in tech support teams, but the senior position requires more advanced skills and experience.

How much does a senior support engineer make in the US?

A senior support engineer in the US typically earns between $80,000 and $120,000 annually, depending on experience, location, and industry. Higher salaries are common in tech hubs and for those with specialized skills or certifications in troubleshooting, networking, or cloud platforms.

What does a senior support engineer do?

A senior support engineer provides advanced technical assistance to customers or internal teams, troubleshooting complex issues related to software, hardware, or network systems. They often analyze problems, develop solutions, and may mentor junior staff, using tools like ticketing systems and diagnostic software to ensure timely resolution.

What job categories do people searching Senior Support Engineer jobs in Wyoming look for?

The top searched job categories for Senior Support Engineer jobs in Wyoming are:

What cities in Wyoming are hiring for Senior Support Engineer jobs?

Cities in Wyoming with the most Senior Support Engineer job openings:

Infographic showing various Senior Support Engineer job openings in Wyoming as of June 2026, with employment types broken down into 3% As Needed, 63% Full Time, 14% Part Time, 3% Temporary, and 17% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $99,259 per year, or $47.7 per hour.

Engineer, Senior - Facilities Engineering

University of Wyoming

Laramie, WY • On-site

$105K - $144K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


University Of Wyoming rating

7.0

Company rating: 7.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

442nd of 631 rated colleges and universities


Job description


Join Our Campus Community!
Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
Why Choose Us?
At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include:
  • Generous Retirement Contributions: The State contributes over 15% of your gross salary. With your mandatory employee contribution, the total contribution toward your retirement plan exceeds 19%.
  • Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
  • Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
  • Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
  • Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary.
JOB TITLE:
Engineer, Senior
JOB PURPOSE:
Provide professional direction to and coordination of other engineers, technicians and/or skilled trade employees in planning and designing engineering construction/remodeling projects and research for a designated department; may direct and supervise the operational, personnel and basic engineering functions of that department. Provide engineering expertise and clearly define appropriate approaches and solutions to complex problems and projects.
This position has been deemed essential as addressed in the University of Wyoming's Employee Handbook. Employees in essential positions may be required to work during emergency closures and winter closures based on the nature of their job duties and the reasons for the closure.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Advise, recommend, and oversee the design, fabrication and maintenance of complex engineering systems.
  • Independently interpret, organize, execute, and coordinate engineering assignments concerned with unique problems.
  • Develop model concepts and approaches as an individual researcher and act independently on technical matters.
  • Design, perform, and oversee engineering experiments, tests, and data collection to ensure data integrity, quality control, and protocol compliance.
  • Make authoritative decisions and recommendations that have a major impact on extensive engineering projects, research programs and activities; may write and administer contracts.
  • Review and evaluate results and conclusions of projects.
  • Assist in planning and implementing scientific system long-range goals including operations, facility improvement and data processing.
  • Provide technical support to graduate students, faculty and staff in system concept, design and fabrication.
  • May prepare grant proposals to obtain funding in support of engineering activities.
  • May serve as principal investigator on single or multiple projects.

SUPPLEMENTAL FUNCTIONS:
  • Develop and prepare budget recommendations for personnel and materials for individual projects; monitor expenditures.
  • Expand knowledge of new technologies in the field of engineering.
  • May serve on University committees as required.

COMPETENCIES:
  • Analysis/Problem Identification
  • Attention to Detail
  • Initiative
  • Innovation
  • Integrity
  • Quantity of Work
  • Quality Orientation
  • Strategic Planning

MINIMUM QUALIFICATIONS:
Education: Bachelor's degree in a related field
Experience: 7 years work-related experience
Required licensure, certification, registration, or other requirements:
  • Professional Engineer Licensure in Electrical Engineering in the state of Wyoming or ability to obtain within 6 months
  • Valid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.

DESIRED QUALIFICATIONS:
  • Design and analysis of electrical power distribution systems
  • Experience with medium- and low-voltage systems
  • Knowledge of lighting, grounding, and emergency power systems
  • Familiarity with building automation and energy management systems
  • Proficiency with CAD software (such as AutoCAD or Revit)
  • Experience with electrical modeling software (e.g., ETAP, SKM, EasyPower)
  • Knowledge of applicable electrical codes (NEC, IEEE, NFPA)

REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
  1. Cover letter
  2. Resume or C.V.
  3. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).

This position will remain open until filled. Complete applications received by 9/1/2026 will receive full consideration.
WORK LOCATION:
On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus.
WORK AUTHORIZATION REQUIREMENTS:
The successful candidate must be eligible to work in the United States, as sponsorship for any work authorization or work visas is not available for this position now or in the future.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/

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About University of Wyoming

Sourced by ZipRecruiter

The University of Wyoming (UW) is a renowned institution known for its commitment to academic excellence, vibrant community, and stunning natural surroundings. As the only four-year university in Wyoming, UW offers a diverse range of undergraduate and graduate programs across various fields of study. With a history dating back to 1886, the university has established a strong reputation for its rigorous academics, distinguished faculty, and state-of-the-art facilities. Located in Laramie, Wyoming, UW's campus provides a picturesque backdrop for students' educational journey. Surrounded by the breathtaking beauty of the Rocky Mountains and vast plains, students at UW enjoy access to a wealth of outdoor recreational opportunities. Beyond the scenic landscape, the university fosters a strong sense of community, where students, faculty, and staff form lasting connections. With a relatively small student-to-faculty ratio, UW offers a supportive and engaging environment for students to thrive academically and personally.

Industry

Education

Company size

10,000+ Employees

Headquarters location

Laramie, WY, US

Year founded

1886

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