Senior Infrastructure Manager Jobs (NOW HIRING)

Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union.

The Senior Infrastructure Engineer serves as a key contributor in the planning, design, construction, renovation, and delivery of infrastructure across UCSF facilities. This role oversees the build-out, expansion, repair, and modernization of Infrastructure services to support the university's academic, medical, and research missions.

Working in close coordination with UCSF departments, project managers, design consultants, vendors, and internal ITS teams, the Senior Infrastructure Engineer provides technical direction and construction oversight for all phases of infrastructure deployment-including low-voltage systems, copper and fiber cabling, endpoint, telephony, DaaS and health care modality installations. The role ensures infrastructure components are integrated into building renovation and new construction projects in alignment with UCSF IT design standards and long-term infrastructure strategies.

The Senior Infrastructure Engineer manages and inspects the installation, upgrade, and repair of both inside-plant and outside-plant communication systems, ensuring compliance with construction drawings, specifications, and code requirements. Responsibilities include coordinating field activities, reviewing as-built documentation, conducting site walks, resolving construction conflicts, and ensuring high-quality installation and service delivery.

Through proactive engagement and technical expertise, the Senior Infrastructure Engineer ensures UCSF's IT infrastructure continues to evolve, scale, and perform to meet the demands of the Health, Education, Research, and Business enterprises.

Requirements:

• Bachelor's degree for four years of exp. in one or more of the following fields: computer science, engineering, or computer information systems.                
• Seven or more years of experience working in one or more of the following fields: communication infrastructure, information technology, or network operations.           
• Extensive experience delivering reliable and quality communication infrastructure services. Proven experience supporting large-scale network implementations and upgrades, ensuring the delivery of reliable and quality network services.            
• Extensive experience delivering solutions based on data communication industry standards such as ANSI, ITA, EIA, and BICSI. Significant experience complying with state, local, NEC, and NFPA codes and standards.        
• Extensive experience with the installation and maintenance of conduits, fiber-optic cables, and copper cables. Significant experience with designing and deploying large enterprise cabling infrastructure and designing outside plant conduit and cable infrastructure systems.           
• Significant experience designing the layout of horizontal cable pathways, telecom rooms, and backbone infrastructure. Experience conducting budget and pricing activities for infrastructure cabling systems. 
• Demonstrated ability with Word, Excel, Visio, MS Project, Bluebeam, E-builder Copper/Fiber, AutoCAD, and other relevant software and network testing tools. Proficiency in reading, reviewing, and analyzing network construction drawings, authoring standard project-specific documents, business and scope requirements, and project proposal requests.            
• Proficiency in L2 protocols, including STP, DHCP, 802.1X, LACP, MLAG, VXLAN bridging, etc., along with addressing mechanisms (DNS, DHCP, IPAM, or similar), and practical experience with L1 technologies (SMF, MMF, DWDM, Transceivers, AOC, Twinax, Fiber fan-outs, or similar). Strong understanding of various network hardware platforms such as Cisco, Aruba, Juniper, and Brocade. 
• Strong written and verbal communication skills and can communicate complex technical ideas to a diverse community of colleagues and stakeholders. Can relay technical information to audiences of technical and non-technical stakeholders.       
• Able to establish and advance positive working relationships and a strong rapport with a diverse community of colleagues, including team members, stakeholders, and customers.             
• Advanced organizational skills and can balance competing priorities and deliver concurrent projects to various stakeholder types. Experience working in a project-based environment using leading project management practices, including schedule management, status reporting, and communication of project risks and issues.     
• Advanced problem-solving skills; ability to uncover the root of difficult problems and scope solutions based on knowledge of available resources and timelines, as well as awareness of vision and strategy. Seeks information from multiple and diverse sources to find solutions. Demonstrated ability to make decisions with integrity.    
• Experience participating in activities to advance an inclusive environment that values equity, diversity, inclusion, and belonging.      
• Think creatively and introduce innovations such as the incorporation of new technologies or processes. Thrives in an ever-changing, fast-paced environment. 
• Valid California driver's license.
• Ability to work in San Francisco when required to include quarterly meetings. Note: All expenses will be responsibility of the employee. 

Preferences:

• BICSI Registered Communication Distribution Designer (RCDD)               
• BICSI Outside Plant Designer (OSP)               
• Information Technology Infrastructure Library (ITIL) v.4 

The Senior Infrastructure Engineer serves as a key contributor in the planning, design, construction, renovation, and delivery of infrastructure across UCSF facilities. This role oversees the build-out, expansion, repair, and modernization of Infrastructure services to support the university's academic, medical, and research missions.

Working in close coordination with UCSF departments, project managers, design consultants, vendors, and internal ITS teams, the Senior Infrastructure Engineer provides technical direction and construction oversight for all phases of infrastructure deployment-including low-voltage systems, copper and fiber cabling, endpoint, telephony, DaaS and health care modality installations. The role ensures infrastructure components are integrated into building renovation and new construction projects in alignment with UCSF IT design standards and long-term infrastructure strategies.

The Senior Infrastructure Engineer manages and inspects the installation, upgrade, and repair of both inside-plant and outside-plant communication systems, ensuring compliance with construction drawings, specifications, and code requirements. Responsibilities include coordinating field activities, reviewing as-built documentation, conducting site walks, resolving construction conflicts, and ensuring high-quality installation and service delivery.

Through proactive engagement and technical expertise, the Senior Infrastructure Engineer ensures UCSF's IT infrastructure continues to evolve, scale, and perform to meet the demands of the Health, Education, Research, and Business enterprises.