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Senior Front Desk Jobs (NOW HIRING)

Glen Park Senior Living

Front Desk Receptionist

Glendale, CA · On-site

$16 - $20.50/hr

Position Overview Glen Park Senior Living is seeking a warm, professional, and dependable Front Desk Receptionist to serve as a welcoming first point of contact for residents, families, visitors ...

Senior Star

Front Desk Receptionist

Columbus, OH · On-site

$16.50/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

tlc

Front Desk

Helena, MT · On-site

$15.50 - $17.50/hr

... senior living community, enriching the lives of residents and their families through exceptional service and hospitality. We are currently seeking a warm, professional, and dependable Front Desk ...

Senior Star

Front Desk Receptionist

Columbus, OH · On-site

$16.50/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

tlc

Front Desk

Helena, MT · On-site

$15.50 - $17.50/hr

... senior living community, enriching the lives of residents and their families through exceptional service and hospitality. We are currently seeking a warm, professional, and dependable Front Desk ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

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Senior Front Desk information

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How much do senior front desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for senior front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a senior front desk?

Senior Front Desk positions refer to experienced roles within the front desk or reception area of an organization, such as a hotel, office, or medical facility. Individuals in these roles typically oversee daily operations, assist with guest or client inquiries, train new staff, and ensure a high standard of customer service. They may also handle administrative tasks, scheduling, and conflict resolution. Senior Front Desk employees act as a key point of contact between guests, staff, and management, helping ensure smooth and efficient front desk operations.

What are the key skills and qualifications needed to thrive as a senior front desk?

To thrive as a Senior Front Desk, you need strong organizational skills, attention to detail, customer service expertise, and typically a high school diploma or equivalent. Familiarity with property management systems, booking software, and office communication tools is often required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you excel in guest interactions and team coordination. These skills ensure efficient front desk operations, positive guest experiences, and smooth communication within the organization.

What are some common challenges faced by senior front desk staff, and how can they be effectively managed?

Senior Front Desk staff often juggle multiple responsibilities, including managing guest relations, coordinating with housekeeping and maintenance, and handling unexpected situations such as overbookings or guest complaints. A common challenge is balancing excellent customer service with administrative duties, especially during peak hours. Effective time management, clear communication, and staying calm under pressure are key to overcoming these challenges. Many organizations provide training and support resources to help Senior Front Desk staff excel in their roles and prepare for advancement into management positions.

What is the difference between Senior Front Desk vs Front Desk Clerk?

AspectSenior Front DeskFront Desk Clerk
CredentialsHigh school diploma, experience in customer service, possibly some administrative skillsHigh school diploma or equivalent, basic customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilities, requiring supervisory or advanced customer service rolesHotels, small offices, retail settings, performing basic front desk duties
ResponsibilitiesOverseeing front desk operations, supervising staff, handling complex guest issuesChecking in guests, answering phones, basic administrative tasks

While both roles involve front desk duties, a Senior Front Desk typically has more experience, handles supervisory tasks, and manages complex guest interactions, whereas a Front Desk Clerk performs basic check-in/check-out and customer service functions.

How much is the salary of a senior front desk?

The salary of a senior front desk employee typically ranges from $35,000 to $50,000 per year, depending on location, experience, and industry. They often require strong customer service skills and familiarity with front desk software. Salaries may vary based on the size of the organization and additional responsibilities.

What senior front desk jobs pay the most?

Senior front desk positions with higher pay typically include roles in luxury hotels, corporate offices, or healthcare facilities, where experience, management skills, and specialized knowledge are valued. Salaries can range from $40,000 to over $60,000 annually, depending on location, industry, and responsibilities.

What cities are hiring for Senior Front Desk jobs?

Cities with the most Senior Front Desk job openings:

What are the most commonly searched types of Front Desk jobs?

The most popular types of Front Desk jobs are:

What states have the most Senior Front Desk jobs?

States with the most job openings for Senior Front Desk jobs include:

Senior Front Desk jobs near you

Front Desk Associate

Port Saint Joe, FL • On-site

PANCARE OF FLORIDA, INC.
201 - 500 employees
Learn more about PANCARE OF FLORIDA, INC.external

$11.75 - $15/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Front Desk Associate

We are growing! PanCare of Florida is looking for a friendly and detail-oriented Front Desk Associate to join our team. In this role, you will be the first point of contact for our patients, ensuring they feel welcomed and supported from the moment they walk through our doors. If you thrive in a fast-paced environment and have a knack for organization and communication, we encourage you to apply and make a difference in our community.

This position is located at our Port St. Joe Clinic.

Your responsibilities include the following:

  • Communicate effectively with corporate management, administrative personnel, and medical staff across the health system.
  • Answer clinic phone calls and direct them to the appropriate department.
  • Schedule patient appointments in accordance with daily provider quotas, ensuring efficient appointment management.
  • Check in patients and notify the clinical staff of their arrival.
  • Collect fees for services rendered and assist in checking patients out.
  • File and organize patient charts in the Records Room, ensuring proper documentation and easy retrieval.
  • Confirm patient appointments for the following day as assigned.
  • Assist in processing and sending patient chart information to the appropriate entities, ensuring all required authorizations are obtained, documented, and filed.
  • Submit record requests to other entities with properly executed patient authorization forms, documenting actions, and filing requests in the patient's chart.
  • Assist in verifying patient eligibility for sliding scale fees, ensuring proper documentation.
  • Support patient billing tasks assigned by the Clinic Manager and/or Medical Operations Director.
  • Balance the day sheet and manage cash, checks, and credit card receipts.
  • Keep an accurate daily postage log.
  • Assist in maintaining an efficient and smooth clinic front office, performing additional tasks as needed, as directed by the Clinic Manager or Director of Medical Operations.
  • Escalate complex scheduling, patient concerns, and unresolved issues to the Senior Front Desk Associate (Medical) or leadership per protocol.
  • Maintain regular and predictable attendance to support clinic operations.

Required Qualifications:

  • At least 6 months experience in a customer service or patient-facing position
  • Experience managing multiple tasks, including answering phones, scheduling appointments, maintaining patient records, and processing payments
  • Experience using electronic health records (EHR) systems, scheduling software and office equipment
  • Knowledge of HIPAA and patient confidentiality standards
  • Strong verbal and written communication skills

Preferred Qualifications:

  • Experience in a healthcare administrative environment
  • At least 2years experience in a customer service or patient-facing position

PanCare provides a comprehensive benefits package to include medical, dental, and vision insurance. In addition, to health coverage, we offer 14 paid holidays and 3 weeks of paid vacation per year. Employees are also eligible to participate in our 403(b) plan with a 6% employer match and 3% base employer contribution.

Join PanCare of Florida and be part of a dedicated team that is committed to delivering high-quality healthcare to our communities. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients. If you're ready to take the next step in your career and contribute to our mission, we encourage you to apply today. Together, we can continue to improve patient outcomes and build healthier communities.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.

Monday-Friday, 8am-5pm

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