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Senior Front Desk Jobs (NOW HIRING)

Trinity Health

Senior Front Desk Associate

Clifton, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Clifton Park - Full Time If you are looking for an front desk registration position in Clifton Park, full-time, this could be ...

Trinity Health

Senior Front Desk Associate

Albany, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for an front desk registration position in Albany, full-time, this could be your ...

Trinity Health

Senior Front Desk Associate

Guilderland, NY · On-site

$18.50 - $23.90/hr

Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for a front desk registration position in Albany, full-time, this could be your opportunity. Here at St. Peter ...

Trinity Health

Senior Front Desk Associate

Clifton, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Clifton Park - Full Time If you are looking for an front desk registration position in Clifton Park, full-time, this could be ...

Trinity Health

Senior Front Desk Associate

Troy, NY

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for an front desk registration position in Albany, full-time, this could be your ...

Trinityhealth

Senior Front Desk Associate

Troy, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for an front desk registration position in Albany, full-time, this could be your ...

Trinityhealth

Senior Front Desk Associate

Clifton Park, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Clifton Park - Full Time If you are looking for an front desk registration position in Clifton Park, full-time, this could be ...

Trinity Health

Senior Front Desk Associate

Troy, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for an front desk registration position in Albany, full-time, this could be your ...

Trinity Health

Senior Front Desk Associate

Clifton Park, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Clifton Park - Full Time If you are looking for an front desk registration position in Clifton Park, full-time, this could be ...

Trinity Health

Senior Front Desk Associate

Rensselaer, NY · On-site

$18.50 - $23.90/hr

Sr Registration Associate (Medical Receptionist) - East Greenbush - Full Time If you are looking for a front desk registration position in East Greenbush, full-time, this could be your opportunity.

Trinity Health

Senior Front Desk Associate

Albany, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for an front desk registration position in Albany, full-time, this could be your ...

Trinity Health

Senior Front Desk Associate

Albany, NY · On-site

$18.50 - $23.90/hr

Day Shift Description: Sr Registration Associate (Medical Receptionist) - Albany - Full Time If you are looking for an front desk registration position in Albany, full-time, this could be your ...

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Senior Front Desk information

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How much do senior front desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for senior front desk in the United States is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a senior front desk?

Senior Front Desk positions refer to experienced roles within the front desk or reception area of an organization, such as a hotel, office, or medical facility. Individuals in these roles typically oversee daily operations, assist with guest or client inquiries, train new staff, and ensure a high standard of customer service. They may also handle administrative tasks, scheduling, and conflict resolution. Senior Front Desk employees act as a key point of contact between guests, staff, and management, helping ensure smooth and efficient front desk operations.

What are the key skills and qualifications needed to thrive as a senior front desk?

To thrive as a Senior Front Desk, you need strong organizational skills, attention to detail, customer service expertise, and typically a high school diploma or equivalent. Familiarity with property management systems, booking software, and office communication tools is often required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you excel in guest interactions and team coordination. These skills ensure efficient front desk operations, positive guest experiences, and smooth communication within the organization.

What are some common challenges faced by senior front desk staff, and how can they be effectively managed?

Senior Front Desk staff often juggle multiple responsibilities, including managing guest relations, coordinating with housekeeping and maintenance, and handling unexpected situations such as overbookings or guest complaints. A common challenge is balancing excellent customer service with administrative duties, especially during peak hours. Effective time management, clear communication, and staying calm under pressure are key to overcoming these challenges. Many organizations provide training and support resources to help Senior Front Desk staff excel in their roles and prepare for advancement into management positions.

What is the difference between Senior Front Desk vs Front Desk Clerk?

AspectSenior Front DeskFront Desk Clerk
CredentialsHigh school diploma, experience in customer service, possibly some administrative skillsHigh school diploma or equivalent, basic customer service skills
Work EnvironmentHotels, corporate offices, healthcare facilities, requiring supervisory or advanced customer service rolesHotels, small offices, retail settings, performing basic front desk duties
ResponsibilitiesOverseeing front desk operations, supervising staff, handling complex guest issuesChecking in guests, answering phones, basic administrative tasks

While both roles involve front desk duties, a Senior Front Desk typically has more experience, handles supervisory tasks, and manages complex guest interactions, whereas a Front Desk Clerk performs basic check-in/check-out and customer service functions.

How much is the salary of a senior front desk?

The salary of a senior front desk employee typically ranges from $35,000 to $50,000 per year, depending on location, experience, and industry. They often require strong customer service skills and familiarity with front desk software. Salaries may vary based on the size of the organization and additional responsibilities.

What senior front desk jobs pay the most?

Senior front desk positions with higher pay typically include roles in luxury hotels, corporate offices, or healthcare facilities, where experience, management skills, and specialized knowledge are valued. Salaries can range from $40,000 to over $60,000 annually, depending on location, industry, and responsibilities.

What cities are hiring for Senior Front Desk jobs?

Cities with the most Senior Front Desk job openings:

What are the most commonly searched types of Front Desk jobs?

The most popular types of Front Desk jobs are:

What states have the most Senior Front Desk jobs?

States with the most job openings for Senior Front Desk jobs include:

Senior Front Desk jobs near you

Senior Front Desk Associate

Clifton, NY • On-site

Trinity Health
Health Care and Social Assistance • 10K+ employees
Learn more about Trinity Healthexternal

$18.50 - $23.90/hr

Full-time

Re-posted 11 days ago

Trinity Health rating

6.6

Company rating: 6.6 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

575th of 898 rated healthcare providers

Job description

Employment Type:
Full timeShift:
Day Shift
Description:
Sr Registration Associate (Medical Receptionist) - Clifton Park - Full Time
If you are looking for an front desk registration position in Clifton Park, full-time, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places.
This position is located at 1 Tallowwood Drove, Clifton Park, NY.
Position Highlights:
  • Quality of Life: Where career opportunities and quality of life converge
  • Advancement: Strong orientation program, generous tuition allowance and career development
  • Work/Life: Mon-Fri

What you will do:
The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice. The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter's Health Partners Medical Associates.
Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:
  • Scheduling and registration
  • Check-in
  • Check-out
  • Charge entry/claims
  • End of day processes
  • General duties including but not limited to:
    • Document processing
    • Scanning
    • Inbox monitoring

Responsibilities:
  • Ensure distribution of work throughout the team is sufficient to meet daily schedules
  • Display leadership qualities
  • Manages daily staffing needs in coordination with office and float pool managers
  • Serve as a mentor and role model to all colleagues
  • Schedules patient appointments to maximize patient access.
  • Handles all incoming calls and directs appropriately.
  • Registers patient, obtains necessary consent forms and patient demographic data.
  • Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts.
  • Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
  • Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
  • Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
  • Obtains referrals for specialist office visits.
  • Consistently and accurately passes charges in accordance with office policies and procedures.
  • Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards.
  • Maintains patient confidentiality and adheres to HIPAA regulations.
  • Works cooperatively with all team members to ensure quality patient care at all times.
  • Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
  • Cross covers other areas needed

What you will need:
  • Strong leadership skills required
  • Associate's degree preferred, High School Diploma/Equivalent Required
  • Demonstrated proficiency with Microsoft Office product and other computer applications
  • Demonstrated experience with delivering successful customer service
  • Demonstrated experience with handling multiple priorities in a deadline driven environment.
  • Managing difficult customers respectfully and without confrontation
  • Previous medical office experience preferred
  • Ability to lift 25 lbs.

Pay Range:$18.50 - $23.90
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What Trinity Health employees say

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About Trinity Health

Sourced by ZipRecruiter

Trinity Health Ann Arbor is a 537 -bed teaching hospital located on 340 acre campus. Recognized by IBM Watson as a Top 100 Hospital and #1 Teaching Hospital, Trinity Health Ann Arbor has been a leading health care provider for more than 100 years. Trinity Health has received numerous local and national awards in recognition of our leadership, quality outcomes, and clinical excellence.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

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