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Senior Desktop Support Jobs in Oregon (NOW HIRING)

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

... • Windows desktop and laptop systems • Microsoft Office applications • Printers and ... senior technical teams when appropriate. • Support IT equipment inventory and asset management ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...

Empower AI Inc.

$20.25 - $25.75/hr

... support to users in the areas of e-mail, directories, Google Suite, standard MS Windows desktop applications, and network connectivity -Document all issues and generate incident tickets, detailing ...

Empower AI Inc.

$20.25 - $25.75/hr

... support to users in the areas of e-mail, directories, Google Suite, standard MS Windows desktop applications, and network connectivity -Document all issues and generate incident tickets, detailing ...

Empower AI Inc.

$20.25 - $25.75/hr

... support to users in the areas of e-mail, directories, Google Suite, standard MS Windows desktop applications, and network connectivity -Document all issues and generate incident tickets, detailing ...

Empower AI Inc.

$20.25 - $25.75/hr

... support to users in the areas of e-mail, directories, Google Suite, standard MS Windows desktop applications, and network connectivity -Document all issues and generate incident tickets, detailing ...

Empower AI Inc.

As a Senior Computer User Support Specialist, your primary responsibility is ticket processing and ... At least one (1) year experience with Windows desktop support. * At least two (2) years experience ...

Empower AI Inc.

As a Senior Computer User Support Specialist, your primary responsibility is ticket processing and ... At least one (1) year experience with Windows desktop support. * At least two (2) years experience ...

Atlas Technica

Sr. Project Engineer

$98K - $128K/yr

Title: Sr. Project Engineer Reports to: Project Engineering Manager Department: Project Engineering ... Strong end-user and desktop support experience, including Microsoft Windows, Microsoft Office ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

TEKsystems

IT Support Technician

Portland, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

TEKsystems

IT Support Technician

Happy Valley, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

Tentamus North America

Systems Administrator

Portland, OR · On-site

$80K - $90K/yr

... desktops and mobile devices to supporting account setups and managing IT tickets, you'll be the go ... Assist senior IT staff with basic server, network, and cloud administration tasks.Participate in ...

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Senior Desktop Support information

See Oregon salary details

$15

$38

$63

How much do senior desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for senior desktop support in Oregon is $38.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $50.82 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Oregon? The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Senior Desktop Support jobs in Oregon? For Senior Desktop Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Oregon look for? The top searched job categories for Senior Desktop Support jobs in Oregon are:
What cities in Oregon are hiring for Senior Desktop Support jobs? Cities in Oregon with the most Senior Desktop Support job openings:
Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,549 per year, or $38.2 per hour.

IT Support Technician

MetroSys, Inc.

Eugene, OR • On-site

$21.50 - $29.75/hr

Full-time

Re-posted 22 days ago

Job description

Job Summary:
MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users and common IT systems across hospital and clinic locations, making it an excellent opportunity for individuals beginning their IT careers.
Responsibilities:
• Provide onsite technical support for hospital and clinic personnel.
• Troubleshoot and resolve issues related to:
• Windows desktop and laptop systems
• Microsoft Office applications
• Printers and multifunction devices
• Mobile devices and peripherals
• Basic network connectivity
• Install, configure, and deploy computer hardware and software.
• Support workstation moves, adds, and changes.
• Assist with user account support, password resets, and access-related requests.
• Document incidents, requests, and resolutions within the ticketing system.
• Escalate complex issues to senior technical teams when appropriate.
• Support IT equipment inventory and asset management activities.
• Maintain a professional and customer-focused presence in patient care and administrative environments.
• Travel to satellite healthcare facilities as needed to provide onsite support.
Qualifications:
Required:
• High school diploma or equivalent.
• Technical training, vocational education, military training, or entry-level IT experience.
• Working knowledge of: Windows 10 and Windows 11, Microsoft Office applications, Computer hardware and peripherals, Basic networking concepts.
• Strong customer service and communication skills.
• Ability to follow documented procedures and troubleshooting processes.
• Valid driver's license and reliable transportation for travel between facilities.
Preferred:
• CompTIA A+ certification or equivalent knowledge.
• Prior help desk, desktop support, field technician, or customer service experience.
• Experience supporting healthcare environments is a plus.
• Familiarity with Active Directory and Microsoft 365 environments.
• Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.
Company:
MetroSys is an Technology & Staffing Solutions firm based in sunny San Diego, CA. Founded in 2006, the company is headquartered in San Diego, USA, with a team of 11-50 employees. The company is currently Early Stage.

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