Desktop Support Technician :: Oregon
Salem, OR · On-site
$20.25 - $26/hr
Two years of experience supporting desktops in an enterprise environment required.
Desktop Support Technician :: Oregon
Salem, OR · On-site
$20.25 - $26/hr
Two years of experience supporting desktops in an enterprise environment required.
$20.25 - $25.75/hr
... desktop applications, smartphones and network connectivity. -Provides personal computer support problem analysis, and hardware/software installation and configuration. -Interacts daily with customers ...
$20.25 - $25.75/hr
... desktop applications, smartphones and network connectivity. -Provides personal computer support problem analysis, and hardware/software installation and configuration. -Interacts daily with customers ...
$20.25 - $25.75/hr
... desktop applications, smartphones and network connectivity. -Provides personal computer support problem analysis, and hardware/software installation and configuration. -Interacts daily with customers ...
$20.25 - $25.75/hr
... desktop applications, smartphones and network connectivity. -Provides personal computer support problem analysis, and hardware/software installation and configuration. -Interacts daily with customers ...
Desktop Support Technician - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician - Salem, OR/On Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician - Salem, OR/On Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...
Desktop Support Technician (Hybrid Onsite)
Beaverton, OR · On-site
$25 - $27/hr
Providing technical assistance and support related to Windows servers and PC's, mobile devices, routers, switches, firewalls, and backup appliances. * Working with and troubleshooting desktop ...
Desktop Support Technician (Hybrid Onsite)
Beaverton, OR · On-site
$25 - $27/hr
Providing technical assistance and support related to Windows servers and PC's, mobile devices, routers, switches, firewalls, and backup appliances. * Working with and troubleshooting desktop ...
Desktop Support Technician - Salem, OR
Salem, OR · On-site
$20.25 - $26/hr
Two years of experience supporting desktops in an enterprise environment required.
Desktop Support Technician - Salem, OR
Salem, OR · On-site
$20.25 - $26/hr
Two years of experience supporting desktops in an enterprise environment required.
Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged ... even if exposure is through assisting senior engineers or using third party platforms.
Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged ... even if exposure is through assisting senior engineers or using third party platforms.
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] Salem, OR/On-Site Candidate Must Be Local 6+ Months Contract Two years of experience supporting desktops in an enterprise ...
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] - Salem, OR/On-Site
Salem, OR · On-site
$20.25 - $26/hr
Desktop Support Technician [Must have TCP/IP & UDP & "Active Directory"] Salem, OR/On-Site Candidate Must Be Local 6+ Months Contract Two years of experience supporting desktops in an enterprise ...
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure ...
IT Support Technician (Part-Time, REMOTE)
$38 - $40/hr
As the primary point of contact for desktop support, you will handle a variety of hardware and software issues while partnering with an escalation team for more complex networking and infrastructure ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Quick apply
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Escalate complex issues to senior technical teams when appropriate. * Support IT equipment ...
Senior Desktop Support information
See Oregon salary details
$15.76 - $20.12
4% of jobs
$20.12 - $24.49
17% of jobs
$25.40 is the 25th percentile. Wages below this are outliers.
$24.49 - $28.86
19% of jobs
The median wage is $32.05 / hr.
$28.86 - $33.23
14% of jobs
$33.23 - $37.59
6% of jobs
$37.59 - $41.96
3% of jobs
$41.96 - $46.33
9% of jobs
$47.96 is the 75th percentile. Wages above this are outliers.
$46.33 - $50.69
6% of jobs
$50.69 - $55.06
7% of jobs
$55.06 - $59.43
7% of jobs
$59.43 - $63.79
6% of jobs
$15
$38
$63
How much do senior desktop support jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for senior desktop support in Oregon is $38.24, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $50.82 per hour, depending on experience, location, and employer.
What is a senior desktop support?
Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.
What is the difference between Senior Desktop Support vs Desktop Support Technician?
| Aspect | Senior Desktop Support | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+, Microsoft Certified |
| Work Environment | Corporate IT departments, Managed Service Providers | Small to medium businesses, helpdesk roles |
| Responsibilities | Advanced troubleshooting, mentorship, system upgrades | Basic troubleshooting, user support, hardware/software setup |
Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.
What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?
Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.
What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?
To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.
What are the most commonly searched types of Desktop Support jobs in Oregon? The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Senior Desktop Support jobs in Oregon? For Senior Desktop Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Senior Desktop Support jobs in Oregon look for? The top searched job categories for Senior Desktop Support jobs in Oregon are:
What cities in Oregon are hiring for Senior Desktop Support jobs? Cities in Oregon with the most Senior Desktop Support job openings:
$20.25 - $26/hr
Full-time
Re-posted 10 days ago
Job description
Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are generally logged into the computerized tracking system before escalation. Records solutions in the solutions database or other forms of documentation. Communicates to the affected parties the status of requests.
Investigate and diagnose computer-related problems reported by division staff across the state. Assist users with unusual and more complex issues that may be referred from lower-level IS staff. Troubleshoot and resolve hardware issues. Resolving issues may involve physically repairing hardware or remotely controlling computers and contacting software or hardware vendors.
Analyzes system performance, error codes, and diagnostic messages and resolves problems or conflicts. Installations generally have established procedures. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, troubleshoots, and performs significant hardware upgrades. Physically replaces cards and other hardware. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Performance analysis is conducted regularly on PCs to determine system performance levels. If performance deteriorates, measures are instituted to return system performance to acceptable levels. Measures may include running Defrag or Scan disk against the hard drives or providing instructions to the user.
Hardware/software vendors are contacted not only in the arena for new products but also as a prime source of information on better utilization of current hardware and software. The information gained from vendor contacts is investigated, evaluated, and tested upon request. This technical information is then made available to all team members for decision-making. This technical information is also used to establish system defaults locally and make recommendations for department-wide utilization.
Installations often do not have established procedures and could be the initial installation. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, and troubleshoots, and performs major hardware upgrades. Modifications to software may impact other software. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Two years of experience supporting desktops in an enterprise environment required.
Investigate and diagnose computer-related problems reported by division staff across the state. Assist users with unusual and more complex issues that may be referred from lower-level IS staff. Troubleshoot and resolve hardware issues. Resolving issues may involve physically repairing hardware or remotely controlling computers and contacting software or hardware vendors.
Analyzes system performance, error codes, and diagnostic messages and resolves problems or conflicts. Installations generally have established procedures. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, troubleshoots, and performs significant hardware upgrades. Physically replaces cards and other hardware. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Performance analysis is conducted regularly on PCs to determine system performance levels. If performance deteriorates, measures are instituted to return system performance to acceptable levels. Measures may include running Defrag or Scan disk against the hard drives or providing instructions to the user.
Hardware/software vendors are contacted not only in the arena for new products but also as a prime source of information on better utilization of current hardware and software. The information gained from vendor contacts is investigated, evaluated, and tested upon request. This technical information is then made available to all team members for decision-making. This technical information is also used to establish system defaults locally and make recommendations for department-wide utilization.
Installations often do not have established procedures and could be the initial installation. Testing and troubleshooting are at an intermediate level. Deals with version compatibility issues, modify configurations, tests, and troubleshoots, and performs major hardware upgrades. Modifications to software may impact other software. Examples include bios or ROM upgrades, or flashing. Writes installation documentation and maintains knowledge library.
Two years of experience supporting desktops in an enterprise environment required.