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Senior Computer Support Specialist Jobs in Wisconsin

Child Support Specialist

Kenosha, WI · On-site

$23.90 - $27.15/hr

CHILD SUPPORT SPECIALIST Kenosha County is seeking a compassionate and motivated Child Support ... computer systems, databases, and reports during their daily activities. Job duties include:

HR Support Specialist

Janesville, WI · On-site

$20.18 - $29.27/hr

This role supports the Senior Director of Human Resources, HR leaders, and HR Partners by ... Computer literate with knowledge of Microsoft Office Applications. * Excel in customer service ...

HR Support Specialist

Janesville, WI · On-site

$20.18 - $29.27/hr

This role supports the Senior Director of Human Resources, HR leaders, and HR Partners by ... Computer literate with knowledge of Microsoft Office Applications. * Excel in customer service ...

WI · On-site

$250/hr

The Patient Support Specialist is responsible for the collection of demographic and financial ... Must have the ability to learn and work with computer programs such as Health Link (Epic) and ...

Serve as the senior escalation point for complex hardware, software, network, system, and user ... Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent ...

WI · On-site

$80 - $100/hr

Serve as the senior escalation point for complex hardware, software, network, system, and user ... Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent ...

WI · On-site

$80 - $100/hr

Serve as the senior escalation point for complex hardware, software, network, system, and user ... Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent ...

WI · On-site

$125 - $150/hr

Position Summary We are seeking an experienced Senior Computer System Validation (CSV) Engineer to support validation activities for GMP-regulated manufacturing and automation systems at client. The ...

Systems Support Specialist II We believe power is a promise - a shared commitment to be there for ... Associate degree in Computer Science or equivalent experience * 2 years of experience ...

Showing results 21-40

Senior Computer Support Specialist information

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are the most commonly searched types of Computer Support Specialist jobs in Wisconsin?

The most popular types of Computer Support Specialist jobs in Wisconsin are:

What are popular job titles related to Senior Computer Support Specialist jobs in Wisconsin?

For Senior Computer Support Specialist jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Wisconsin look for?

The top searched job categories for Senior Computer Support Specialist jobs in Wisconsin are:

What cities in Wisconsin are hiring for Senior Computer Support Specialist jobs?

Cities in Wisconsin with the most Senior Computer Support Specialist job openings:

Infographic showing various Senior Computer Support Specialist job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Patient Support Specialist

Chartwell Midwest Wisconsin

Middleton, WI • On-site

$17.50 - $21.50/hr

Other

Posted 18 days ago


Job description

Patient Support Specialist

The duties of the Patient Support Specialist are similar to those of the Patient Support Representative as outlined in this position summary. They differ in that the Specialist works in areas of HME with a higher degree of complexity (e.g. Complex RT, General HME). The Patient Support Specialist is responsible for the collection of demographic and financial information from patients to ensure a smooth onboarding to services provided by UW Health Care Direct. This job has the responsibility for the verification of patient eligibility for insurance benefits, including but not limited to, Medicare, Medical Assistance, and numerous third-party payers to ensure adequate and timely reimbursement.

The Patient Support Representative is responsible for setting expectations and providing responsive communication to patients, providers and other internal and external stakeholders regarding the status of their order. Creation and management of sales orders in Brightree is also a core responsibility.

Job Requirements

Licenses: N/A

Education: High school diploma or equivalent required

Experience: Customer service experience required

Minimum of three years of experience in healthcare required

Experience with home medical equipment preferred

Miscellaneous: Ability to learn and competently work with coworkers, referral sources and patients required. Must have the ability to learn and work with computer programs such as Health Link (Epic) and Brightree. Proficient in medical terminology and abbreviations.

Technical Responsibilities

· Complete, accurate, and timely verification and entry of all patient demographics

· Obtain and review clinical documentation to ensure insurance guidelines are met for the equipment or supplies ordered

· Obtain purchase and initial rental prior authorizations

· Convey insurance benefits and out of pocket costs to the patient

· Complete accurate and timely sales order entry of the item(s) requested

· Responsible for answering incoming phone calls regarding a multitude of questions or concerns, working to establish a positive rapport and meet the needs of every caller

· Responsible to returning patient and provider phone calls, helping assist in getting the patient qualified for needed equipment

· Schedule appointments for setup and delivery or pickup of equipment.

· Responsible for timely follow up of all tasks, this will include a variety of sales order related issues, CMNs, prior authorizations, patient questions, etc.

· Manage inbound faxes/referrals, including the UW In Basket and email

· Provides basic team related training to new staff and peers

· Performs other duties as assigned