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Senior Collection Manager Jobs (NOW HIRING)

Criteo

Collection Manager

New York, NY · On-site

As a Collection Manager at Criteo, you will lead a team of Team Leads and Cash Collectors ... Report regularly to Senior GPO Manager on team performance, risk accounts, and cash flow outlook ...

Booz Allen Hamilton

Collection Manager, Senior

Tampa, FL · On-site

$99K - $225K/yr

Collection Manager, Senior The Opportunity: With all the information available today, it takes a skilled intelligence analyst to know how to find and interpret the best data to give their clients the ...

Leidos

Collection Manager SME-HUMINT

Mclean, VA

$116K - $210K/yr

Support decision makers on HUMINT collection management issues to include the preparation, production, and coordination of written products and briefings for senior IC members, policy makers ...

New

Peraton

Lead HUMINT Collection Manager

Washington, DC · On-site

This Senior Collection Operations Manager Lead is responsible for analyzing how intelligence is collected and refining requirements to ensure mission impact and serves as the technical team lead.

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Create procedures to ensure goals are met; this goal may be set by the client or Senior management ... Provide regular updates on collection metrics, trends, and team performance. * Responsible for ...

Zwicker & Associates, P.C.

Collection Manager

Hebron, KY · On-site

$60K - $65K/yr

Create procedures to ensure goals are met; this goal may be set by the client or Senior management ... Provide regular updates on collection metrics, trends, and team performance. * Responsible for ...

Zwicker & Associates, P.C.

Collection Manager

Tampa, FL · On-site

$65K/yr

Create procedures to ensure goals are met; this goal may be set by the client or Senior management ... Provide regular updates on collection metrics, trends, and team performance. * Responsible for ...

New

Peraton

Lead HUMINT Collection Manager

Reston, VA

This Senior Collection Operations Manager Lead is responsible for analyzing how intelligence is collected and refining requirements to ensure mission impact and serves as the technical team lead.

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Senior Collection Manager information

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$22.5K

$118.3K

$210K

How much do senior collection manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for senior collection manager in the United States is $118,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $145,000.00 per year, depending on experience, location, and employer.

What is a senior collection manager?

Senior Collection Managers are professionals responsible for overseeing the collection and management of valuable items, such as art, historical artifacts, or financial debts, depending on the industry. They supervise collection teams, develop policies for care and acquisition, and ensure the proper documentation and preservation of items within a collection. Typically, they also handle budgeting, reporting, and compliance with legal and ethical standards. Their expertise ensures that collections are maintained, expanded, and accessible for current and future use.

What are the key skills and qualifications needed to thrive as a senior collection manager?

To thrive as a Senior Collection Manager, you need expertise in debt collection strategies, financial analysis, and a solid understanding of relevant laws, typically backed by a degree in finance or a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is essential. Strong negotiation, leadership, and conflict resolution skills help manage teams and resolve challenging accounts efficiently. These skills ensure effective debt recovery, maintain compliance, and support organizational financial health.

What are some common challenges faced by senior collection managers, and how can they effectively address them?

Senior Collection Managers often encounter challenges such as handling high-value or disputed accounts, managing team performance, and adapting to regulatory changes. Effective strategies include developing strong negotiation skills, implementing clear performance metrics, and staying updated on compliance requirements. Additionally, fostering open communication within the team and collaborating closely with legal and finance departments can help address complex cases and improve overall collection rates.

What is the difference between Senior Collection Manager vs Collection Supervisor?

AspectSenior Collection ManagerCollection Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages complex accountsSupervises collection staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, strategic planning, team managementOffice environment, direct oversight of collection agents
Industry UsageCommon in financial services, banking, and credit industriesUsed across similar industries for team oversight

The Senior Collection Manager typically handles strategic planning and manages larger teams, requiring more experience and leadership skills. The Collection Supervisor focuses on overseeing daily collection activities and supervising staff. Both roles are vital in the collections process but differ mainly in scope and responsibility.

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Senior Collection Manager jobs near you
Infographic showing various Senior Collection Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $118,258 per year, or $56.9 per hour.

Collection Manager

Criteo

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

What You'll Do:
As a Collection Manager at Criteo, you will lead a team of Team Leads and Cash Collectors responsible for managing the end-to-end accounts receivable and collections process across our North American client's portfolio. Operating within the Global Finance / Order-to-Cash (O2C) team, you will drive team performance, reduce overdue balances, improve Days Sales Outstanding (DSO), and maintain strong partnerships with internal and external stakeholders to ensure timely payment of invoices.
Key Responsibilities:
  • Lead, coach, and develop a team of Team Leads and Cash Collectors, setting clear performance goals and fostering a high-performance culture
  • Oversee the full collections cycle for a large portfolio of clients (brands, agencies, retailers)
  • Monitor team KPIs including DSO, overdue rate, and cash collection targets, and drive continuous improvement
  • Collaborating with Sales and Finance teams to resolve billing disputes, credit issues, and payment discrepancies
  • Manage escalated cases and oversee pausing, handoffs to Legal when necessary
  • Ensure accurate documentation of all collection activities in the systems
  • Identify and implement process improvements and automation to enhance collection efficiency and reduce bad debt exposure
  • Ensure compliance with internal credit policies and applicable US regulations
  • Report regularly to Senior GPO Manager on team performance, risk accounts, and cash flow outlook

People Management
  • Lead, coach, and develop a team of Team Leads and Cash Collectors
  • Set individual and team performance goals; conduct regular 1:1s and performance reviews
  • Foster a collaborative, results-driven team culture
  • Onboard and train new team members on processes and tools

Collections & Operations
  • Oversee the end-to-end collections cycle for a large portfolio of advertiser accounts
  • Monitor aging receivables and team follow-up cadence on overdue invoices
  • Manage escalated disputes and oversee handoffs to Legal when necessary
  • Analyze and report on team KPIs (DSO, overdue rate, cash forecasts) weekly/monthly
  • Maintain accurate records in the ERP system
  • Identify and implement process improvements and automation to reduce bad debt exposure
  • Support month-end close activities related to accounts receivable
  • Ensure compliance with internal credit policies and US regulations

Who You Are:
Preferred Qualifications:
  • 5 to 8 years in collections, accounts receivable, or credit management, including at least 3 to 5 years in a people management role (managing Team Leads and/or senior Cash Collectors).
  • Experience in a fast-paced international tech, media, or AdTech environment is strongly preferred.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field
  • Proven people management skills: coaching, performance management, team development
  • Solid knowledge of O2C and accounts receivable processes
  • Credit risk assessment and dispute resolution
  • Ability to manage and drive performance across a team
  • Strong negotiation and communication skills with external clients
  • Analytical mindset with ability to report on KPIs (DSO, aging, cash forecasts)
  • Comfort working cross-functionally in a fast-paced, international environment
  • ERP systems: SAP, Oracle, or CRM or collection tools
  • Advanced Excel
  • Reporting and BI tools: Tableau, Power BI (a plus)
  • Salesforce (CRM)
  • Collection management platforms: HighRadius, Sidetrade (a plus)

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!
Who We Are:
We're Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers. We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
At Criteo, our culture is as unique as it is diverse. From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs-never on non-job-related factors or legally protected characteristics.
What We Offer:
🏢 Ways of working - Our hybrid model blends home with in-office experiences, making space for both.
📈 Grow with us - Learning, mentorship & career development programs.
💪 Your wellbeing matters - Health benefits, wellness perks & mental health support.
🤝 A team that cares - Diverse, inclusive, and globally connected.
💸 Fair pay & perks - Attractive salary, with performance-based rewards and family-friendly policies, plus the potential for equity depending on role and level.
Additional benefits may vary depending on the country where you work and the nature of your employment with Criteo.
For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.
The US base salary pay range for this position per year is:
$108,000 - $140,000

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