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Senior Collection Manager Jobs in Toronto, ON (NOW HIRING)

TransUnion

Senior Collections Analyst

Burlington, ON · On-site

CA$62K - CA$81K/yr

The Senior Collection Specialist is responsible for facilitating the communication, information ... Ability to effectively manage multiple conflicting priorities, meet strict deadlines, take verbal ...

Transunion

Senior Collections Analyst

Burlington, ON

CA$62K - CA$81K/yr

The Senior Collection Specialist is responsible for facilitating the communication, information ... Ability to effectively manage multiple conflicting priorities, meet strict deadlines, take verbal ...

goeasy

Senior Manager, Collections

Mississauga, ON · On-site

About the Role: We're looking for a Senior Manager, Collections who can lead people, solve complex operational problems, and turn data and insights into meaningful business improvements. In this role ...

goeasy

Senior Manager, Collections

Mississauga, ON

About the Role: We're looking for a Senior Manager, Collections who can lead people, solve complex operational problems, and turn data and insights into meaningful business improvements. In this role ...

Active Dynamics

Senior Account Manager

Toronto, ON · On-site

CA$100K - CA$120K/yr

The Senior Account Manager will develop customer strategies that promote sustained and profitable ... Administrative knowledge regarding business case development, budgeting, data collection and ...

Upwork

Senior Marketing Technology Manager

Toronto, ON · On-site

As Senior Marketing Technology Manager, you will shape the systems that power performance marketing ... collection, and AI-assisted marketing workflows. * Create leverage for surrounding teams by ...

Maple

Senior Marketing Insights Manager

Toronto, ON · On-site

The Senior Marketing Insights Manager will lead the development and execution of Maple's marketing ... collection across all digital touchpoints. * Design and oversee a structured experimentation ...

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Senior Collection Manager information

See Toronto, ON salary details

$23.4K

$61.6K

$107.4K

How much do senior collection manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior collection manager in Toronto, ON is $61,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,376.00 and $72,052.00 per year, depending on experience, location, and employer.

What is a senior collection manager?

Senior Collection Managers are professionals responsible for overseeing the collection and management of valuable items, such as art, historical artifacts, or financial debts, depending on the industry. They supervise collection teams, develop policies for care and acquisition, and ensure the proper documentation and preservation of items within a collection. Typically, they also handle budgeting, reporting, and compliance with legal and ethical standards. Their expertise ensures that collections are maintained, expanded, and accessible for current and future use.

What are the key skills and qualifications needed to thrive as a senior collection manager?

To thrive as a Senior Collection Manager, you need expertise in debt collection strategies, financial analysis, and a solid understanding of relevant laws, typically backed by a degree in finance or a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is essential. Strong negotiation, leadership, and conflict resolution skills help manage teams and resolve challenging accounts efficiently. These skills ensure effective debt recovery, maintain compliance, and support organizational financial health.

What are some common challenges faced by senior collection managers, and how can they effectively address them?

Senior Collection Managers often encounter challenges such as handling high-value or disputed accounts, managing team performance, and adapting to regulatory changes. Effective strategies include developing strong negotiation skills, implementing clear performance metrics, and staying updated on compliance requirements. Additionally, fostering open communication within the team and collaborating closely with legal and finance departments can help address complex cases and improve overall collection rates.

What is the difference between Senior Collection Manager vs Collection Supervisor?

AspectSenior Collection ManagerCollection Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages complex accountsSupervises collection staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, strategic planning, team managementOffice environment, direct oversight of collection agents
Industry UsageCommon in financial services, banking, and credit industriesUsed across similar industries for team oversight

The Senior Collection Manager typically handles strategic planning and manages larger teams, requiring more experience and leadership skills. The Collection Supervisor focuses on overseeing daily collection activities and supervising staff. Both roles are vital in the collections process but differ mainly in scope and responsibility.

What are popular job titles related to Senior Collection Manager jobs in Toronto, ON?

For Senior Collection Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Senior Collection Manager jobs in Toronto, ON look for?

The top searched job categories for Senior Collection Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Senior Collection Manager jobs?

Cities near Toronto, ON with the most Senior Collection Manager job openings:

Senior Collection Manager jobs near you
Infographic showing various Senior Collection Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,633 per year, or $29.6 per hour.

Senior Collections Analyst

TransUnion

Burlington, ON • On-site

CA$62K - CA$81K/yr

Full-time

Posted 7 days ago

TransUnion rating

9.3

Company rating: 9.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

TransUnion's Job Applicant Privacy Notice

Team Overview

The Senior Collections Analyst will work with high volume customers and offices to resolve complex issues and collect on escalated ageing invoices. In this role, they will act as an informal resource for team members with less experience. It is an exciting opportunity not only to build relationships with assigned customers, but also to use critical thinking skills to resolve more complicated collections issues. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

  • The Senior Collection Specialist is responsible for facilitating the communication, information exchange and relationship building required to collect the billings due within the specified contractual terms.
  • Contributes ideas for process improvement based on identified themes and an understanding of the big picture.
  • Proactively contact clients with overdue receivables to coordinate collection plans.
  • Make regularly scheduled collection calls, ensuring that all key areas in a collection call are discussed and documented in the host system.
  • Research and resolve invoice disputes with external clients and internal departments.
  • Liaise with the sales team to coordinate collection efforts.
  • Create a close working relationship with your counterparts within your department and the company overall.
  • Provides coaching and support to less experienced team members.
  • Assist with training new collection analysts.
  • Perform any other duties as assigned.

Required Knowledge And Experiences

  • 5+ years' experience in accounts receivable, collections, or reconciliation, preferably with large or complex accounts
  • Fluency in English and French (written and oral).
  • Strong customer focused attitude and mentality.
  • Proficiency in Microsoft Excel, experience with PeopleSoft strongly preferred.
  • Strong verbal and written communications skills; attention to detail and strong documentation skills.
  • Ability to effectively manage multiple conflicting priorities, meet strict deadlines, take verbal direction and perform with minimal guidance or supervision.
  • A strong work ethic, ability to work efficiently and with a sense of urgency.
  • Ability to prioritize tasks that are assigned.
  • Ability to accept and work with ongoing changes in policies, procedures and technology thus bringing about increased profitability and success.
  • Utilize more advanced skills and expertise in a range of processes, procedures, and systems to recover aging invoices.
  • Analyzes data to identify and solve complex problems.

The expected pay range for this position is $62,000 - $81,000 annually. The payinformation provided for this position reflects a reasonable estimate of the range of expectedcompensation for this job. At TransUnion, actual compensation is based on careful consideration ofmany factors such as (but not limited to) an individual's education, training, work experience, job related skill set, location, and industry knowledge, as well as the scope and responsibilities of theposition and market considerations. In addition, variable compensation is based on applicable companyguidance and plan documents as well as performance.

This job posting is for an existing vacancy. The opening is the result of a newly created position.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.


TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.


TransUnion's Internal Job Title:

Sr Analyst NE, Shared Services

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