Senior Collection Manager Jobs in Toronto, ON (NOW HIRING)

Aviso:

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca.

The Opportunity:

We’re looking to fill an opening for a Senior Business Operations Manager.

Reporting to the VP, Business Initiatives & Operations, the Senior Business Operations Manager, is responsible for executing Asset Management’s strategic priorities, ensuring plans are translated into action and delivered effectively. This role focuses on activating strategy, driving initiative execution, and maintaining strong discipline across planning, reporting, and governance.

As oneaviso:

• We Care – You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported

• We Dare –You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working

• We Share – You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed

• We Deliver – You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve

What your day looks like:

Strategic Planning & Initiative Delivery

• Manage annual departmental business planning processes, translating strategic direction into actionable plans and deliverables
• Coordinate annual budget and FTE planning, ensuring resources are effectively allocated
• Support the planning, prioritization, and sequencing of strategic initiatives across Asset Management
• Manage the enterprise delivery intake process, ensuring initiatives are documented, assessed, and progressed through governance
• Oversee execution of key initiatives, ensuring timelines, risks, dependencies, and deliverables are actively managed and reported
• Directly lead and deliver select strategic projects, ensuring outcomes are achieved and aligned to business priorities

Business Reporting & Performance Management

• Produce the annual Asset Management Balanced Scorecard and coordinate the creation of departmental scorecards to support business oversight
• Maintain Balanced scorecard and departmental scorecards, ensuring performance is tracked and reported consistently
• Prepare Executive Committee (EC) reporting
• Ensure reporting is consistent, actionable, and aligned to leadership expectations

Governance & Committee Support

• Represent Asset Management in key enterprise forums, including the Business Continuity Committee (BCC), Aviso CX Council, Enterprise Change Committee, and Operational Risk Committee
• Prepare materials, updates, and inputs for governance forums, ensuring Asset Management initiatives are appropriately represented
• Maintain and update the quarterly risk register, tracking key risks and mitigation actions
• Ensure initiatives adhere to enterprise governance, risk, and change management requirement

Requirements

Your experience and skills:

• 8+ years of experience in asset management
• Experience with strategy, business management, or project management
• Strong track record of delivering initiatives and managing projects in complex, cross-functional environments
• Experience supporting budgeting, resource planning, and business performance tracking
• Comfortable operating in structured governance and reporting environments
• Proven ability to execute with discipline and manage competing priorities
• Fluent communication skills in English are required and bilingual skills in French are an asset

Benefits

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success.
Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview:

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, and Montreal. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors.

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $115,000 - $135,000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.