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Senior Collection Manager Jobs in California (NOW HIRING)

Prepare and present aging, DSO, collection effectiveness, and bad-debt reports for senior management. * Support month-end close activities related to collections, reserves, and write-offs. * Maintain ...

Senior Collections Analyst

Sacramento, CA · On-site +1

$56K - $79K/yr

... will manage a customer accounts receivable portfolio of $15M+ through an effective collection ... The Senior Collection Analyst will ensure that systems containing collection information are ...

Reporting to the Senior Director of Revenue, the Collections Manager will lead the firm's execution discipline for resolution of aged receivables, accelerate cash realization, and enhance financial ...

Reporting to the Senior Director of Revenue, the Collections Manager will lead the firm's execution discipline for resolution of aged receivables, accelerate cash realization, and enhance financial ...

Responsible for collection of client accounts receivable following established firm and generally ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

Responsible for collection of client accounts receivable following established firm and generally ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

Responsible for collection of client accounts receivable following established firm and generally ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

Responsible for collection of client accounts receivable following established firm and generally ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

Responsible for collection of client accounts receivable following established firm and generally ... Work with client in the management of their accounts. Provide billing and payment advice * Analyze ...

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Showing results 1-20

Senior Collection Manager information

See California salary details

$22.2K

$116.7K

$207.3K

How much do senior collection manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for senior collection manager in California is $116,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $143,100.00 per year, depending on experience, location, and employer.

What is a senior collection manager?

Senior Collection Managers are professionals responsible for overseeing the collection and management of valuable items, such as art, historical artifacts, or financial debts, depending on the industry. They supervise collection teams, develop policies for care and acquisition, and ensure the proper documentation and preservation of items within a collection. Typically, they also handle budgeting, reporting, and compliance with legal and ethical standards. Their expertise ensures that collections are maintained, expanded, and accessible for current and future use.

What are the key skills and qualifications needed to thrive as a senior collection manager?

To thrive as a Senior Collection Manager, you need expertise in debt collection strategies, financial analysis, and a solid understanding of relevant laws, typically backed by a degree in finance or a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is essential. Strong negotiation, leadership, and conflict resolution skills help manage teams and resolve challenging accounts efficiently. These skills ensure effective debt recovery, maintain compliance, and support organizational financial health.

What are some common challenges faced by senior collection managers, and how can they effectively address them?

Senior Collection Managers often encounter challenges such as handling high-value or disputed accounts, managing team performance, and adapting to regulatory changes. Effective strategies include developing strong negotiation skills, implementing clear performance metrics, and staying updated on compliance requirements. Additionally, fostering open communication within the team and collaborating closely with legal and finance departments can help address complex cases and improve overall collection rates.

What is the difference between Senior Collection Manager vs Collection Supervisor?

AspectSenior Collection ManagerCollection Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages complex accountsSupervises collection staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, strategic planning, team managementOffice environment, direct oversight of collection agents
Industry UsageCommon in financial services, banking, and credit industriesUsed across similar industries for team oversight

The Senior Collection Manager typically handles strategic planning and manages larger teams, requiring more experience and leadership skills. The Collection Supervisor focuses on overseeing daily collection activities and supervising staff. Both roles are vital in the collections process but differ mainly in scope and responsibility.

What job categories do people searching Senior Collection Manager jobs in California look for?

The top searched job categories for Senior Collection Manager jobs in California are:

What cities in California are hiring for Senior Collection Manager jobs?

Cities in California with the most Senior Collection Manager job openings:

Infographic showing various Senior Collection Manager job openings in California as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $116,710 per year, or $56.1 per hour.

Wastewater Collection Manager

Santa Cruz, CA

City of Santa Cruz
Public Administration • 501 - 1,000 employees

$143K - $185K/yr

Full-time

Posted 22 days ago


Job description

The Position The current vacancy is for Wastewater Collection Manager in the Public Works Department. The City of Santa Cruz is recruiting for a Wastewater Collection Manager to plan and direct the activities, budget, fleet, and staff in the operation and maintenance of the City's Wastewater Collection / Flood Control Division of the Public Works Department. The Wastewater Collection Manager operates sanitary sewer collection and flood control infrastructure in compliance with State Water Board and Air Board regulations to protect public and environmental health.

Reporting to the Wastewater System Manager, the Wastewater Collection Manager directs two (2) Field Crew Leaders who supervise two (2) Mechanical Technicians, four (4) Senior Maintenance Technicians and six (6) Maintenance Technicians. The Manager directs the use of asset management software and SCADA systems and collaborates with other City departments, outside agencies and consulting engineers in CIP rehabilitation projects of pipelines, pump stations, and other system infrastructure. To learn more about our Sanitary Sewer Collection System, please visit: https://www.santacruzca.gov/Government/City-Departments/Public-Works/Wastewater/City-Sanitary-Sewer-System To learn more about our multi-award-winning Wastewater Treatment Facility, please visit: https://www.santacruzca.gov/Government/City-Departments/Public-Works/Wastewater The eligible list established from this recruitment may be used to fill other Regular and Temporary Wastewater Collection Manager vacancies that may occur during the life of the list

The eligible list established from this recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director. Recruitment #27-010 APPLICATION AND SELECTION PROCESS: The following process may be changed as deemed necessary by the Human Resources Director. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

On Thursday, 08/27/26 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted. To apply, submit: Application- online application only.

Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online process. Response to supplemental questions- will be a primary tool in the evaluation of your qualifications for this position.

Any work experience described here must also be included in your employment history on the main application. Week of 08/31/26: Applications will be competitively screened based on the minimum qualifications for this position. Candidates will be notified of their status in the recruitment by 09/09/26.

Week of 09/14/26: Interviews will be tentatively scheduled for September 17th and/or September 18th for top candidates. The examination process will include an interview and may include a written and/or performance exercise. Basic Function Under general direction, directs the activities, operations and maintenance of the City's Wastewater Collection Division of the Public Works Department, plans, organizes, oversees, coordinates, and reviews the work of staff performing installation, construction, maintenance, and repair activities administers current and long-range planning and budgeting activities; manages the effective use of the City's public works maintenance resources to improve organizational productivity and customer service; provides complex and responsible support to the Wastewater Systems Manager in areas of expertise; and performs related work as required.

Distinguishing Characteristics This is a management classification that manages the installation, operation, construction, maintenance, and repair of the City's wastewater collection and stormwater systems. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-to-day activities and operations of the assigned functional area, including participating in short- and long-term improvement planning and budgeting.

Successful performance of the work requires an extensive background as well as skill in coordinating work with that of other divisions, departments, and public agencies. This class is distinguished from Wastewater Systems Manager in that the latter is a division manager and is responsible for planning, organizing, and directing, through subordinate staff, the administrative and operational activities of the wastewater division, including maintenance and repair of wastewater collection and stormwater systems and wastewater treatment operations and facilities maintenance. Typical Duties (May include, but are not limited to, those duties listed below.) Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned function; recommends within department and division policy, appropriate service and staffing levels; recommends and administers policies and procedures

Plans, manages, and oversees the operation, installation, construction, maintenance, equipment and repair of the City's wastewater collection and stormwater systems. Manages and participates in the development and administration of assigned budgets. Develops and standardizes procedures and methods to improve the efficiency and effectiveness of assigned programs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Superintendent.

Manages and coordinates the work plan for the assigned programs; meets with staff to identify and resolve problems; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures. Participates in the selection, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Ensures compliance with applicable MOUs, City policies, procedures, and employment laws in the supervision of assigned staff.

Monitors construction and maintenance projects to ensure timely and cost effective completion; maintains standards for materials and construction; regularly inspects work in progress and provides technical direction as needed; troubleshoots and develops solutions for complex technical problems. Manages the Public Works and Parks Departments' after hours emergency response program (Call Duty); coordinates and monitors activities of participating staff members; schedules and conducts training; communicates with Risk Manager regarding losses; performs related administrative tasks including billing of property owners. Develops and reviews staff and regulatory reports related to wastewater collection and stormwater systems; ensures compliance with Statewide Waste Discharge Requirements for Sanitary Sewer Systems and National Pollutant Discharge Elimination System (NPDES) regulations and coordinates annual reporting.

Coordinates wastewater collection and stormwater system operation, maintenance, condition assessments, Capital Improvement Plan (CIP), construction projects, and Sewer System Management Plan (SSMP) with the Engineering Division, other City departments, independent contractors, local, state, and federal agencies, and customers. Oversees the operation of the landfill leachate system, including monitoring and maintaining pumps, motors, pipelines, ponds, and pond levels. Provides complex staff assistance to the Wastewater Systems Manager, including development of division performance goals and long-range planning; performs special projects as assigned.

Oversees and assists in the negotiation of contracts; monitors and administers contracts to ensure compliance with City policies and procedures and timely completion of projects. Meets with various local, state, and federal agencies, public and private organizations, vendors, contractors, citizens and community groups. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of wastewater collection and stormwater maintenance and repair; monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.

Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Responds to operations, maintenance, and repair emergency situations as required. May be required to perform duties related to confined space entry and rescue.

Performs other related duties that may be reasonably expected aspart of this classification. WORKING CONDITIONS Position requires prolonged sitting, walking, and standing; twisting, kneeling, squatting, stooping, and reaching; lifting of items weighing up to 75 pounds, such as a pump or valve, and pushing and dragging very heavy equipment, such as when assisting with moving a man-hole frame/cover assembly. Explosive strength is required when lifting and moving equipment.

Stamina is needed when working extra hours during emergency situations. The position also requires repetitive hand movements and hand and finger dexterity when using a computer keyboard, assembling pumps, performing electrical work, and installing gaskets. Additionally, the position requires near vision in reading documents and using the computer and far vision when driving.

Acute hearing is required when providing phone and personal service and when working at noisy construction sites. Work is performed both indoors and outdoors, in all weather conditions, including heat, cold, and wet. Incumbents will be exposed to dust, pollen, odors, vibration, and moving objects, such as rotating overhead cranes, may be exposed to gasoline when fueling vehicles, and will work at heights of up to 30 feet when inspecting equipment.

The nature of the work will also require the incumbent to occasionally work in confined spaces, construction zones, and heavy traffic conditions. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience Any combination of education and experience that provides the above knowledge, skills, and abilities combined with any required licenses is qualifying.

A typical way to obtain the required qualifications is to possess the equivalent of the following: High school diploma or tested equivalent; and Six (6) years of increasingly responsible experience in the inspection, installation, maintenance, and repair of wastewater collection and stormwater systems, or equivalent as defined by the California Water Environment Association (CWEA), including three (3) years of supervisory experience. Successful completion of City of Santa Cruz's Employee and Leadership Development program is accepted in lieu of one (1) year of supervisory experience. Knowledge: Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.

Principles and practices of budget, procurement and contract development and administration. Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area.

Principles, practices, tools, and materials for operating, installing, cleaning, and repairing wastewater and stormwater collection systems. Methods, materials, and techniques used in the construction of public works projects. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.

Practices of researching operations and maintenance issues, evaluating alternatives, making sound recommendations, and preparing and presenting effective staff reports. Recent and on-going developments, current literature, and sources of information related to wastewater collection and stormwater operations and maintenance. Safety equipment and practices related to the work, including the handling of hazardous chemicals and confined space entry.

Record keeping principles and procedures. Modern office practices, methods, and computer equipment and applications. English usage, grammar, spelling, vocabulary, and punctuation.

Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service by effectively dealing with the public, contractors, and City staff. Abilities: Recommend and implement goals, objectives, and practices for providing effective and efficient services.

Administer complex and technical operations, maintenance, and related programs in an independent and cooperative manner. Plan, organize, assign, review, and evaluate the work of staff; train staff in work procedures. Evaluate and develop improvements in operations, procedures, policies, or methods.

Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner.

Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical reports. Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations and in meetings with individuals.

Establish and maintain a variety of filing, record keeping, and tracking systems. Operate modern office equipment including computer equipment and specialized software applications programs. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize ow...