Job Summary:
JPMorganChase is a leading financial services firm dedicated to helping customers achieve their financial goals. As a Senior Product Associate in Trust & Security Authentication Platforms and Modeling, you will leverage your expertise in product development and optimization to enhance authentication solutions through AI/ML strategies, collaborating with cross-functional teams to drive innovation and improve user experiences.
Responsibilities:
• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.
• Collaborate with other product teams across Identity and Authentication to ensure AI/ML models are incorporating the latest signals and data.
• Explores and evaluates advanced modeling techniques, such as transformers and graph neural networks, to enhance authentication and identity solutions.
• Works closely with data science and engineering teams to design, develop, and deploy AI/ML models that address complex business challenges.
• Monitors model performance and collaborates on continuous improvement initiatives, including model retraining and feature engineering.
• Ensures compliance with data privacy, security, and ethical standards throughout the model development lifecycle.
• Communicates technical concepts and model outcomes to both technical and non-technical stakeholders, enabling informed decision-making.
• Stays current with industry trends and emerging technologies in AI/ML, proactively identifying opportunities to innovate and improve product offerings.
Qualifications:
Required:
• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Ability to learn quickly, manage work independently, and be a team player
• Ability to engage with developers & stakeholder including - consumers, project management, upstream & peer groups
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
Preferred:
• Experience in AI/ML model development and deployment
• Experience with advanced machine learning architectures, such as transformers and graph neural networks
• Experience working with large-scale, real-time data pipelines and streaming data
• Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences
• Knowledge of AWS/public-cloud and Databricks
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.