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Senior Case Manager Jobs in Arizona (NOW HIRING)

ConnectMed360

Oncology Case Manager

Scottsdale, AZ · On-site +1

$60K/yr

ConnectMed360 is seeking an Oncology Case Manager . This position is Full-Time , Remote , working ... senior team members as needed * Screen, enroll, and educate eligible patients of free goods ...

Ignite Human Capital

Case Manager - (Hybrid)

Phoenix, AZ · On-site

$70.43 - $112/hr

The Case Manager is a senior-level legal professional responsible for managing substantive and complex litigation matters under the supervision of attorneys. This individual serves as a central point ...

Agape Hospice

RN Case Manager

Casa Grande, AZ

Acts as Case Manager and assumes responsibility to coordinate patient care for assigned caseload ... senior living communities located throughout the US. Each of these businesses is operated by a ...

Agape Care Group

RN Case Manager

Casa Grande, AZ · On-site

Acts as Case Manager and assumes responsibility to coordinate patient care for assigned caseload ... senior living communities located throughout the US. Each of these businesses is operated by a ...

Agape Hospice

RN Case Manager

Casa Grande, AZ · On-site

Acts as Case Manager and assumes responsibility to coordinate patient care for assigned caseload ... senior living communities located throughout the US. Each of these businesses is operated by a ...

Arizona State Hospital

Job Page

Flagstaff, AZ · On-site

$65K - $68K/yr

SENIOR SOCIAL WORKER Job Location: Arizona State Veterans' Home - Flagstaff 2100 North Gemini Drive ... Counseling * Case management * Resident assessment * Developing care plans * Analytical skills

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Senior Case Manager information

See Arizona salary details

$28.9K

$74.3K

$109K

How much do senior case manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior case manager in Arizona is $74,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $108,600.00 per year, depending on experience, location, and employer.

What does a senior case manager do?

A Senior Case Manager is responsible for overseeing and coordinating complex cases, often within social services, healthcare, or legal settings. They assess clients' needs, develop care or service plans, and monitor progress to ensure positive outcomes. In addition to direct case management, they may supervise junior staff, provide training, and help improve organizational processes. Their expertise enables them to handle more challenging cases and act as a resource for their team. Senior Case Managers play a key role in ensuring clients receive appropriate support and services.

What are the key skills and qualifications needed to thrive as a senior case manager?

To thrive as a Senior Case Manager, you need a strong background in social work or a related field, case management experience, and often a relevant degree or licensure such as LMSW or LCSW. Familiarity with case management software, electronic records systems, and compliance with regulatory frameworks is typically required. Excellent communication, problem-solving, and organizational skills, along with empathy and leadership abilities, help you excel in this role. These skills are crucial for effectively coordinating care, advocating for clients, and ensuring positive outcomes in complex cases.

What are some common challenges faced by senior case managers and how can they be addressed?

Senior Case Managers often encounter challenges such as managing high caseloads, navigating complex client needs, and coordinating with multidisciplinary teams. To address these challenges, effective time management, prioritization skills, and strong communication are essential. Additionally, leveraging support from colleagues and utilizing case management software can help streamline workflows and ensure clients receive timely and appropriate support. Continuous professional development and self-care are also important to prevent burnout and maintain high-quality service.

What is the difference between Senior Case Manager vs Case Coordinator?

AspectSenior Case ManagerCase Coordinator
CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; relevant certifications often preferredUsually requires a high school diploma or associate degree; certifications may be beneficial but not mandatory
Work EnvironmentWorks in healthcare, social services, or insurance settings, managing complex cases and supervising staffAssists in case management tasks, coordinates services, and supports senior staff in healthcare or social service agencies
ResponsibilitiesManages complex cases, develops care plans, and mentors junior staffCoordinates appointments, communicates with clients and providers, and supports case management processes

The main difference between a Senior Case Manager and a Case Coordinator lies in their level of responsibility and experience. Senior Case Managers handle complex cases, develop care strategies, and often oversee other staff, while Case Coordinators focus on supporting case management activities and coordinating services under supervision.

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple parties. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations.

What are the top 3 qualities a senior case manager should have?

A senior case manager should possess strong communication skills to effectively coordinate with clients and team members, excellent organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions for complex situations. These qualities ensure effective case management and positive client outcomes.

What is a senior case manager?

A senior case manager is a professional responsible for coordinating and overseeing client cases, often in healthcare, social services, or legal settings. They handle complex cases, develop care or service plans, and may supervise junior staff, requiring strong communication, organizational skills, and relevant certifications or experience.

What are popular job titles related to Senior Case Manager jobs in Arizona?

For Senior Case Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Senior Case Manager jobs in Arizona look for?

The top searched job categories for Senior Case Manager jobs in Arizona are:

What are popular job titles related to Senior Case Manager jobs in AZ?

For Senior Case Manager jobs in AZ, the most frequently searched job titles are:

Senior Case Manager jobs near you
Infographic showing various Senior Case Manager job openings in Arizona as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $74,338 per year, or $35.7 per hour.

Oncology Case Manager

ConnectMed360

Scottsdale, AZ • On-site, Remote

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Key responsibilities

  • Facilitate the medication reimbursement process by working with patients, prescribers, insurance providers, and care team members.

  • Perform benefit verification, coverage determination, and support prior authorization and appeal processes.

  • Support patient enrollment in free goods programs, conduct patient outreach, and provide education throughout the therapy journey.

Job description

ConnectMed360 is seeking an Oncology Case Manager. This position is Full-Time, Remote, working Monday - Friday starting out 9:30am to 6:00pm then eventually moving to 11:30am to 8:00pm EST. We offer quarterly incentive bonuses with plenty of growth opportunities! Come and join our Team making a difference for patients with rare diseases!
Salary is starting at $60k and up, depending on experience
ConnectMed360 is a unique model creating customized patient support programs that connect manufacturers, providers, and patients to simplify the patient journey and deliver specialty medications and coordinated care quickly.
A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.
We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.
We offer a variety of benefits including:
  • Medical; Dental; Vision
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Company paid benefits – life; and short and long-term disability
The Oncology Case Manager plays a key role in ensuring patients get access to an oral oncology medication by working directly with patients, prescribers, prescriber office staff, insurance providers, and care team members to facilitate the payer coverage process and drive holistic patient support. The Oncology Case Manager is responsible for facilitating the medication reimbursement process by supporting all involved in the coverage process, including prescriber office staff, specialty pharmacies and patients and/or their care givers. The Oncology Case Manager manages the reimbursement and supports requests for hub patient enrollments in a specific geography and serves as the primary point of contact for the healthcare providers, patients and Client’s Account Managers in that area.
Major Responsibilities for the Oncology Case Manager include:
  • Perform benefit verification and coverage determination to identify and communicate the patient’s plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions
  • Support the facilitation of prior authorization and appeal processes by gathering necessary clinical documentation and information, with guidance from senior team members as needed
  • Screen, enroll, and educate eligible patients of free goods programs where applicable as per program business rules
  • Perform patient outreach as needed to facilitate prescription fulfillment and therapy adherence as per program rules
  • Comprehensively understand the benefits investigation process, insurance plans, and available patient assistance programs
  • Operate both inbound and outbound calls as per the program-approved Frequently Asked Questions (FAQs), Call Guides, Call Scripts, and other program-approved material
  • Field inbound calls from prescribers, patients and client’s account teams as directed by the program approved FAQs
  • Inform and support patients by providing education and information throughout their therapy journey as to the status of their medication, needed processes, and connection to other stakeholders providing support like their Oncology treatment care team or pharmacy
  • Assist in monitoring and maintaining the reauthorization of insurance coverage process to ensure continuity of therapy access
  • Serve as primary point of contact for incoming phone calls from patients, caregivers, physicians and client's department teams. Proactively provides updates to internal and external stakeholders on patient cases in a timely manner.
  • Create trusting relationships with physician offices and client department teams in their assigned region(s).
  • Conduct scripted welcome calls and ongoing educational support calls to patients and office staff to introduce the program and confirm required enrollment information as necessary.
  • Demonstrate an understanding of business rules, work instructions, and company-approved communications for patients and HCPs. Comprehensively understand the benefits investigation process, plan design, prior authorization criteria and processes, and all available patient support program offerings.
  • Navigate operating platform with ease. Document and meticulously make notations in each patient’s profile regarding every update and aspect of patient’s journey.
  • Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate team members.
  • Communicate with Directors, Team Leads, Supervisor and Program Manager on noteworthy program updates or obstacles.
  • Demonstrate an understanding of business rules, work instructions, and program-approved scripts, guides and other communications for patients and HCPs.
  • Communicate with specialty pharmacies to obtain patient case updates and ensure the prescription process is moving forward. Coordinate with Non-Commercial Pharmacy and schedule shipments as needed.
  • Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.
  • Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
  • Other duties as assigned by management
Qualifications for the Oncology Case Manager include:
Education/Learning Experience
  • Required: High School Diploma or equivalent
  • Desired: Bachelor’s or associate degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred. Certification preferences include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) CCM in healthcare or social science (Certified Case Manager) or Social Worker Field
Work Experience
  • Required: Minimum of 5 years of pharmacy experience
  • Desired: Minimum of 2 Years of patient support program experience
Skills/Knowledge
  • Strong verbal and written communication skills with the ability to adapt communication style and word choice to effectively convey information to various audience types, inclusive of patients, healthcare providers and cross-functional teams
  • Proactive mindset where potential challenges are anticipated and initiative is taken towards effective solutions to support patients, providers, and care team members through access issues to ensure timely resolution and to prevent delays in treatment initiation
  • Working knowledge and experience with health insurance (pharmacy benefit), Medicare Part D coverage, prior authorization processes, and medication reimbursement specifically for specialty drugs
  • Working knowledge of US health care policies and relevant legal, compliance, regulatory requirements
  • Understands HIPAA and privacy laws and requirements and maintains patient confidentiality
  • Experience with Adverse Event and Product Quality Complaint reporting
  • Limited travel may be required for trips to company meetings, key customer meetings, or other association meetings as determined by leadership
Licenses/Certifications
  • Required: N/A
  • Desired: Pharmacy Technician, PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified Case Manager)

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