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Senior Account Manager Jobs in Raleigh, NC (NOW HIRING)

Kobie Marketing

Sr. Account Manager

Raleigh, NC · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Raleigh, NC · On-site

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

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Senior Account Manager information

See Raleigh, NC salary details

$40.3K

$97.8K

$155K

How much do senior account manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for senior account manager in Raleigh, NC is $97,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $118,600.00 per year, depending on experience, location, and employer.

What is a senior account manager?

Senior account managers monitor the needs of their clients to ensure products or services are provided correctly and on time. They also collaborate with the sales department to increase revenue and find new clients. As a senior account manager, you cultivate relationships with your clients, following their accounts to ensure they are satisfied with the level of products and services provided by the company. When necessary, you review their records and may offer upgrades that may help the client with their business. Senior account managers typically have several years of industry experience and may supervise other account managers. You find senior account managers in many different industries, including advertising, business, and health care.

What does a senior account manager do?

A Senior Account Manager is responsible for managing and growing relationships with key clients, ensuring their needs are met, and delivering solutions that help clients achieve their business goals. They act as the main point of contact between the client and the company, oversee project delivery, and identify opportunities for upselling or cross-selling services. Senior Account Managers often lead account teams, develop strategic account plans, and help resolve any issues that arise to ensure client satisfaction. Their role requires strong communication, negotiation, and organizational skills.

What are the key skills and qualifications needed to thrive as a senior account manager, and why are they important?

To thrive as a Senior Account Manager, you need strong sales acumen, relationship management skills, and a background in business or marketing, often supported by a relevant degree and proven experience in account management. Familiarity with CRM software (like Salesforce), reporting tools, and contract management systems is typically required. Outstanding communication, negotiation, and problem-solving abilities help build trust and drive client satisfaction. These skills ensure effective client retention, revenue growth, and long-term business partnerships.

How does a senior account manager typically collaborate with internal teams to meet client goals?

Senior Account Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that address client needs. They act as the primary liaison, ensuring that internal teams are aligned on client objectives, timelines, and deliverables. Regular meetings, project briefings, and status updates are part of their routine to keep everyone informed and proactive in resolving issues. This collaborative approach helps build strong client relationships and ensures successful project outcomes.

What is the difference between Senior Account Manager vs Account Executive?

AspectSenior Account ManagerAccount Executive
Required CredentialsBachelor's degree, experience in account management, sometimes certifications in sales or CRM toolsBachelor's degree, entry-level to mid-level sales or marketing experience
Work EnvironmentClient-facing, managing existing accounts, strategic planningProspecting new clients, generating leads, initial sales pitches
Employer & Industry UsageMarketing, advertising, tech, finance firmsSales, advertising, tech, and service industries

The main difference is that Senior Account Managers focus on maintaining and growing existing client relationships with strategic oversight, while Account Executives primarily focus on acquiring new clients and generating sales. Senior Account Managers typically have more experience and responsibilities in client retention and upselling, whereas Account Executives are more involved in the initial sales process.

How much does a senior account manager get paid?

A senior account manager's salary typically ranges from $70,000 to $120,000 annually, depending on industry, location, and experience. They often receive performance bonuses and may use CRM tools like Salesforce to manage client accounts.
More about Senior Account Manager jobs

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For Senior Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Senior Account Manager jobs in Raleigh, NC are:

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Cities near Raleigh, NC with the most Senior Account Manager job openings:

Senior Account Manager jobs near you
Infographic showing various Senior Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $89,670 per year, or $43.1 per hour.

Sr. Account Manager

Kobie Marketing

Raleigh, NC • Remote

Full-time

Re-posted 29 days ago

Job description

Join a National Top Workplace 
 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. 
 
Join Us from Anywhere 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: 
 
·         Flexible Time Off to recharge when needed 
·         Nine Company-Wide Holidays 
·         A diverse suite of benefits prioritizing your growth, development, and personal well-being 
 
Discover more about our perks and benefits here. 
 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. 
 
Travel Requirements:
As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in-person connection and collaboration that strengthens our teams, supports our clients, and enhances our culture. While travel requirements vary by role, periodic travel may be required to support business objectives, team collaboration, customer engagements, training, and company events. Candidates should be able and willing to travel as needed to fulfill the responsibilities of the role. 
 

About the team and what we'll build together

As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts and partner with various departments, you will help drive cohesive, operational, and strategic activities for the client.

How you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence 
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing 
What you need to be successful
  • Bachelor’s degree in marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Experience supporting Clients across a global footprint is preferred
  • Experience within loyalty rewards fulfilment is strongly preferred
  • Strong background managing operational workstreams and KPIs (call center, customer inquiries etc) for a Client program
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment 
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen – the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change 
  • Project management and planning skills 
Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. 
 
A place for all We celebrate and embrace diversity at Kobie! 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. 
 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. 
 
Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.