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Senior Account Manager Jobs in Raleigh, NC (NOW HIRING)

IXL Learning

Senior Account Manager, K-12

Raleigh, NC · On-site

As a Senior Account Manager at IXL, you will be responsible for project managing your accounts from an internal and customer facing perspective to include leveraging internal resources to provide ...

New

Kobie Marketing

Sr. Account Manager

Raleigh, NC · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

Kobie Marketing

Sr. Account Manager

Raleigh, NC · Remote

About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts and ...

IXL Learning

Senior Account Manager, K-12

Raleigh, NC · On-site

As a Senior Account Manager at IXL, you will be responsible for project managing your accounts from an internal and customer facing perspective to include leveraging internal resources to provide ...

New

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All JobsAccount JobsSenior Account Manager JobsSenior Account Manager Jobs in Raleigh, NC

Senior Account Manager information

See Raleigh, NC salary details

$40.3K

$97.8K

$155K

How much do senior account manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for senior account manager in Raleigh, NC is $97,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $118,600.00 per year, depending on experience, location, and employer.

What does a Senior Account Manager do?

A Senior Account Manager is responsible for managing and growing relationships with key clients, ensuring their needs are met, and delivering solutions that help clients achieve their business goals. They act as the main point of contact between the client and the company, oversee project delivery, and identify opportunities for upselling or cross-selling services. Senior Account Managers often lead account teams, develop strategic account plans, and help resolve any issues that arise to ensure client satisfaction. Their role requires strong communication, negotiation, and organizational skills.

What is the difference between Senior Account Manager vs Account Executive?

AspectSenior Account ManagerAccount Executive
Required CredentialsBachelor's degree, experience in account management, sometimes certifications in sales or CRM toolsBachelor's degree, entry-level to mid-level sales or marketing experience
Work EnvironmentClient-facing, managing existing accounts, strategic planningProspecting new clients, generating leads, initial sales pitches
Employer & Industry UsageMarketing, advertising, tech, finance firmsSales, advertising, tech, and service industries

The main difference is that Senior Account Managers focus on maintaining and growing existing client relationships with strategic oversight, while Account Executives primarily focus on acquiring new clients and generating sales. Senior Account Managers typically have more experience and responsibilities in client retention and upselling, whereas Account Executives are more involved in the initial sales process.

What are the key skills and qualifications needed to thrive as a Senior Account Manager, and why are they important?

To thrive as a Senior Account Manager, you need strong sales acumen, relationship management skills, and a background in business or marketing, often supported by a relevant degree and proven experience in account management. Familiarity with CRM software (like Salesforce), reporting tools, and contract management systems is typically required. Outstanding communication, negotiation, and problem-solving abilities help build trust and drive client satisfaction. These skills ensure effective client retention, revenue growth, and long-term business partnerships.

How does a Senior Account Manager typically collaborate with internal teams to meet client goals?

Senior Account Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that address client needs. They act as the primary liaison, ensuring that internal teams are aligned on client objectives, timelines, and deliverables. Regular meetings, project briefings, and status updates are part of their routine to keep everyone informed and proactive in resolving issues. This collaborative approach helps build strong client relationships and ensures successful project outcomes.

What Is a Senior Account Manager?

Senior account managers monitor the needs of their clients to ensure products or services are provided correctly and on time. They also collaborate with the sales department to increase revenue and find new clients. As a senior account manager, you cultivate relationships with your clients, following their accounts to ensure they are satisfied with the level of products and services provided by the company. When necessary, you review their records and may offer upgrades that may help the client with their business. Senior account managers typically have several years of industry experience and may supervise other account managers. You find senior account managers in many different industries, including advertising, business, and health care.

More about Senior Account Manager jobs
What are the most commonly searched types of Senior Account jobs in Raleigh, NC? The most popular types of Senior Account jobs in Raleigh, NC are:
What are popular job titles related to Senior Account Manager jobs in Raleigh, NC? For Senior Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Senior Account Manager jobs in Raleigh, NC look for? The top searched job categories for Senior Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Senior Account Manager jobs? Cities near Raleigh, NC with the most Senior Account Manager job openings:
Senior Account Manager jobs near you
Infographic showing various Senior Account Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $97,788 per year, or $47 per hour.
Senior Account Manager, K-12

Senior Account Manager, K-12

IXL Learning

Raleigh, NC • On-site

Other

Posted 2 days ago

New

Job description

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Account Manager to join our growing team. The ideal candidate will have a passion for K-12 education, account management and customer success. In this role you will be developing and managing relationships with school administrators across the US to ensure customer satisfaction throughout the customer life-cycle. As a Senior Account Manager at IXL, you will be responsible for project managing your accounts from an internal and customer facing perspective to include leveraging internal resources to provide best in class service for the accounts that you manage. You will handle subscription renewals, upselling, customer retention and engagement activities in assigned territory. You will collaborate and work closely with your field sales counterparts to develop and execute towards strategic goals.

To be successful in this role, you must be proactive, well organized and extremely personable, ensuring strategic communication touch points for multiple accounts. You possess exceptional communication skills, both verbal and written, and you are a strong presenter. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity. 

You'll be expected to develop a strong understanding of "everything IXL" from rostering and integration to security and privacy to product features and implementation. You are a trusted, strong internal and external resource. This position requires you to be proactive and self-motivated, driven to help our customers to be successful on IXL and all related products. With an attitude of no task being too big or too small you are willing to take on projects as needed by our customers and internal teams while being a true resource. The Senior Account Manager must be comfortable with data and analysis to include executing customer data reviews and providing insights. Your overall goal is to be a strong representative of IXL, displaying competency and confidence with our customers.

This position requires you to be in our Raleigh, NC, area office.

WHAT YOU'LL BE DOING
  • Proactive communication to customers throughout the year to provide best in class service
  • Build strong relationships with key decision-makers to ensure customer engagement throughout the life of the subscription
  • Responsible for renewals including upsells and all transactional components
  • Work with field sales to develop and manage targeted campaigns to upsell and expand within existing accounts
  • Understand all facets of the IXL product as well as any other IXL K-12 family of brands programs the clients are using - demonstrating both technical and operational expertise 
  • Curiously learn and develop true alignment with internal IXL Learning systems and processes
  • Develop a keen understanding of customer needs and values in order to provide the best customer experience and maximize product usage and engagement
  • Effectively communicate new product enhancements and benefits to existing customers via phone calls and video conferences
  • Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction
  • Accurately track all customer related activities, communication and opportunities in salesforce.com
  • Gather customer feedback to help improve and enhance product offerings
WHAT WE'RE LOOKING FOR
  • BA/BS Degree required
  • 3+ years in Account Management/Customer Success, Renewal Sales or Inside Sales with 5+ years of work experience overall
  • Classroom experience and/or a related educational field preferred
  • Exceptional communication skills, written and verbal
  • Strong presentation skills
  • Energetic self-starter with a track record of exceeding goals and who thrives in a fast-paced team environment
  • MS Office, Google Suite computer skills. Salesforce experience a plus
  • Detail-oriented and exceptionally organized
  • Exceptional critical thinking, research and problem-solving skills
  • Proven ability to work effectively across teams
  • Comfortable with technology and passionate about bringing technology into the classroom

Apply