Seasonal Remote Chat Support Agent Jobs in Rochester, NY

Conviva Care Counseling Center is seeking dedicated and compassionate professionals to join our team as Remote Licensed Mental Health Counselors. This full-time position offers a unique opportunity to provide support and counseling to adults, leveraging a telehealth model that allows you to connect with clients from the comfort of your home while maintaining a work-life balance.

At Conviva Care Counseling Center, we are committed to making mental health care accessible and effective. Based in Rochester, New York, we prioritize the well-being of our clients and the return of their lives to optimal functioning. Our telehealth model allows us to reach a diverse client demographic, offering flexible, high-quality care that adapts to the modern world's realities.

This role is entirely remote, which means you can work from home or any location of your choice, providing you with the flexibility to create a schedule that fits your life. We provide all the necessary technological support, ensuring you can focus entirely on your clients without the burden of administrative overhead. Our virtual therapy platform serves as your all-in-one online office, facilitating seamless live sessions and client interactions through video and messaging systems.

• Conduct individual therapy sessions via video chat, using evidence-based approaches to enhance clients' mental health.
• Create a safe and supportive environment for clients to explore their emotions and experiences, encouraging self-discovery and growth.
• Act as an advocate for clients in the therapeutic process, collaborating with them to identify and achieve personal goals.
• Assess clients' mental health conditions and develop individualized treatment plans based on a solution-focused methodology, drawing upon your clinical expertise.
• Document session notes and treatment plans within the therapy platform, ensuring compliance with industry standards and regulations.

Your clients will be stable adults with low acuity, ensuring that you are working with individuals who have been carefully screened for readiness to engage in therapy. This focus allows you to apply your skills effectively without the complexities often associated with severe mental health conditions. We take pride in matching you with clients that fit your specialization and preferences, cultivating a rewarding therapeutic relationship.

• A completed Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
• Active full licensure in the state of practice, including but not limited to:
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Mental Health Counselor (LMHC)
  • Licensed Clinical Social Worker (LCSW)
  *Note: No limited/provisional licenses; no history of disciplinary actions.
• Strong interpersonal skills demonstrating emotional intelligence and empathy in client interactions.
• Proficiency in using computers and telehealth technologies for client management.

• Experience providing teletherapy or remote counseling services.
• Background in working with adult clients in a variety of therapeutic settings.
• Knowledge of various therapeutic methodologies and the ability to apply them in a clinical setting.

The salary for this position ranges from USD 90,000 to 100,000 annually, commensurate with experience and qualifications. As part of our commitment to our counselors' well-being, we offer:

• A sign-on bonus for new hires.
• Unlimited administrative and marketing support to ensure you can focus on your practice.
• Minimal paperwork, allowing for maximum client interaction.
• A robust dashboard tool for client tracking and management.

Joining Conviva Care Counseling Center opens doors to numerous professional development opportunities. You will benefit from ongoing training and support to enhance your skills and techniques in providing effective mental health care. We believe in fostering a culture of growth, where counselors have the opportunity to expand their expertise and potentially take on leadership roles within the organization.

If you are a dedicated mental health professional eager to make a meaningful impact in the lives of your clients, while enjoying flexibility in your work schedule and ample support from our team, then this is the role for you. You will become part of a compassionate organization that values your contributions, respects your personal time, and thrives on collaboration.

If you are excited about the opportunity to work with us at Conviva Care Counseling Center, please submit your application, including a cover letter and resume. Be sure to include your license type and state. We look forward to reviewing your application and potentially welcoming you to our caring and committed team!