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Remote Reservation Agent Jobs in Rochester, NY (NOW HIRING)

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Remote Reservation Agent information

See Rochester, NY salary details

$10

$17

$22

How much do remote reservation agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote reservation agent in Rochester, NY is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a Remote Reservation Agent job?

A Remote Reservation Agent is a customer service professional who assists clients with booking reservations for travel, hotels, rental cars, or other services. They work from home using phone, email, or chat to provide information, process bookings, and resolve issues. Strong communication skills and attention to detail are essential for this role. Many companies provide training, and some positions may require prior experience in customer service or reservations.

What are the key skills and qualifications needed to thrive in the Remote Reservation Agent position, and why are they important?

To thrive as a Remote Reservation Agent, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and sometimes industry-specific platforms or certifications (such as GDS for travel) is beneficial. Outstanding problem-solving abilities, patience, and the capacity to work independently set top performers apart in this role. These skills ensure efficient, accurate handling of bookings and positive customer interactions in a remote work environment.

What does a typical workday look like for a Remote Reservation Agent?

A typical day as a Remote Reservation Agent involves handling inbound and outbound calls, responding to emails or chat inquiries, and managing reservations or bookings for customers. Agents spend much of their time assisting clients with new bookings, changes, or cancellations, and addressing questions about availability, policies, or pricing. While much of the work is independent, you may also collaborate virtually with team members or supervisors, especially when resolving complex issues or during peak periods. Staying organized and maintaining a friendly, service-oriented approach are key to managing multiple requests efficiently throughout your shift.
More about Remote Reservation Agent jobs
What are popular job titles related to Remote Reservation Agent jobs in Rochester, NY? For Remote Reservation Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Reservation Agent jobs in Rochester, NY look for? The top searched job categories for Remote Reservation Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Reservation Agent jobs? Cities near Rochester, NY with the most Remote Reservation Agent job openings:
Remote Reservation Agent jobs near you
Infographic showing various Remote Reservation Agent job openings in Rochester, NY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,801 per year, or $17.2 per hour.
Remote Customer Service Agent Paid Training & Growth

Remote Customer Service Agent Paid Training & Growth

Account Control Technology

Newark, NY • Remote

$16.50/hr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Account Control Technology is seeking a Remote Customer Service Representative who must reside in New York. The role involves assisting customers with billing inquiries and ensuring accurate documentation in client systems. The compensation is set at $16.50/hour, and paid training starts on June 15, 2026.

Candidates should possess effective communication skills, be detail-oriented, and have a high school diploma or equivalent. A stable internet connection is required for remote work. The company offers a comprehensive benefits package, including paid time off and a 401k retirement plan.

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