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Remote Ibex Global Call Center Jobs in Rochester, NY

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Project Coordinator

Rochester, NY · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ...

New

Project Coordinator

Geneseo, NY · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital ...

New

We are a team of 38,000 global professionals, operationally effective, culturally meshed, and ... We call it One Sutherland. The CDE is responsible for selling Sutherland offerings to new logo ...

We are a team of 38,000 global professionals, operationally effective, culturally meshed, and ... We call it One Sutherland. The CDE is responsible for selling Sutherland offerings to new logo ...

We are a team of 38,000 global professionals, operationally effective, culturally meshed, and ... We call it One Sutherland. Sutherland Healthcare Solutions is a leading provider of Health ...

We are a team of 38,000 global professionals, operationally effective, culturally meshed, and ... We call it One Sutherland. Sutherland Healthcare Solutions is a leading provider of Health ...

We are a team of 38,000 global professionals, operationally effective, culturally meshed, and ... We call it One Sutherland. Sutherland Healthcare Solutions is a leading provider of Health ...

Remote Ibex Global Call Center information

See Rochester, NY salary details

$10

$17

$24

How much do remote ibex global call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote ibex global call center in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Remote Ibex Global Call Center vs Remote Customer Service Representative?

AspectRemote Ibex Global Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, remote options availableHome-based or office environment, remote options common
Employer & Industry UsageMajor call centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Common Search & ComparisonYesYes

The Remote Ibex Global Call Center role typically involves handling inbound or outbound calls for client companies, often within a call center environment or remotely. Remote Customer Service Representatives also handle customer inquiries but may work across various industries and roles. Both positions require similar credentials and training, with overlapping work environments and employer types. The main difference lies in the specific job functions and industry focus, but they are often compared by job seekers exploring remote customer support roles.

Does Ibex Global have work-from-home jobs?

Ibex Global offers remote call center positions, including roles for customer service representatives. These jobs typically require a computer, internet connection, and good communication skills, and they often follow a flexible schedule. Candidates should review current openings to confirm remote work availability for specific roles.

What are the most commonly searched types of Ibex Global Call Center jobs in Rochester, NY?

The most popular types of Ibex Global Call Center jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Ibex Global Call Center jobs?

Cities near Rochester, NY with the most Remote Ibex Global Call Center job openings:

Infographic showing various Remote Ibex Global Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Inside Sales Insurance Specialist

AMBA

Rochester, NY • Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

Inside Sales Insurance Specialist (W2, Remote)
Full-Time | Monday through Friday
Compensation: Hourly base plus performance bonuses
License: Life and Health preferred
 
Important Role Overview
This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of their workday actively dialing, following up, and converting member conversations into enrollments.
 
While leads are provided, this is not an inbound or appointment-setting role. Consistent outbound activity is the primary driver of success in this position.
 
About AMBA
AMBA partners with public employee, alumni, and professional occupation associations nationwide to deliver Life and Supplemental Health insurance benefits to their members. We work with some of the most significant retired public employee associations in the country, supporting millions of members across all 50 states.
 
As an Inside Sales Insurance Specialist, you will engage existing members and policyholders to educate them on benefit options and enroll them in coverage that meets their needs.
 
What You Will Do
  • Make 150 or more outbound calls per day using company-provided lead lists
  • Spend the majority of your workday actively dialing, speaking with members, and following up
  • Deliver scripted and consultative sales presentations over the phone
  • Educate members on supplemental Life and Health insurance products and complete enrollments
  • Manage inbound calls as volume allows, with outbound calling remaining the primary responsibility
  • Accurately document all activity in Salesforce and manage a personal sales pipeline
  • Meet daily activity expectations and monthly performance goals
  • Provide a professional, compliant, and member-focused experience on every call
Work Environment
This role operates in a structured, metrics-driven call center environment with clear daily expectations for outbound call volume, talk time, conversions, and documentation accuracy. Success requires consistency, resilience, and comfort with repetition.
 
This Role Is a Strong Fit If You
  • Have experience in a high-volume outbound sales or call center role
  • Are comfortable making frequent outbound calls throughout the day
  • Understand that leads support the work, but dialing drives results
  • Are motivated by structure, accountability, and measurable goals
  • Can handle phone-based rejection while maintaining professionalism
  • Are seeking a stable W2 role with performance-based earning potential
This Role May Not Be a Fit If You
  • Prefer inbound-only or appointment-based sales roles
  • Are uncomfortable with frequent dialing or high daily call expectations
  • Need a highly flexible or unstructured workday
  • Are looking for an account management or relationship-only role
What You Bring
  • Active Life and Health insurance license preferred. Candidates without an active license must be willing and able to obtain licensure within a defined onboarding timeframe.
  • Two or more years of insurance sales or high-volume call center experience preferred
  • Strong communication, listening, and objection-handling skills
  • Comfort working in a fast-paced, goal-driven environment
  • Technical proficiency with CRM tools. Salesforce experience is a plus
  • Reliability, resilience, and a consistent work ethic
Compensation and Benefits
  • Hourly base pay plus monthly performance bonuses
  • Typical first-year earnings range from $50,000 to $60,000
  • Top performers earn $100,000 or more
  • Comprehensive benefits package including medical, dental, vision, life, and long-term disability coverage
  • 401(k) with company match
  • Paid time off and paid holidays
  • Career development, coaching, and internal advancement opportunities
Apply Today
If you are licensed, comfortable with high-volume outbound calling, and ready to build a stable inside sales career with strong earning potential, we invite you to apply today. 
 
AMBA is proud to be an Equal Opportunity Employer.