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Part Time Chat Support Remote Jobs in Rochester, NY

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Strong clinical judgement, communication skills, and collaborative mindset Full-time and part-time ...

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All JobsPart Time Chat Support Remote JobsPart Time Chat Support Remote Jobs in Rochester, NY

Part Time Chat Support Remote information

See Rochester, NY salary details

$14

$25

$44

How much do part time chat support remote jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for part time chat support remote in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support Remote, and why are they important?

To excel as a Part Time Chat Support Remote, candidates need strong written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Outstanding problem-solving ability, patience, and a customer-focused attitude are key soft skills that distinguish top performers. These skills ensure prompt, accurate, and empathetic responses, leading to high customer satisfaction and efficient issue resolution in a virtual environment.

What are some common challenges faced by part-time remote chat support agents, and how can they be managed?

Part-time remote chat support agents often face challenges such as managing multiple simultaneous conversations, maintaining a consistent and friendly tone in written communication, and adapting to different customers’ needs without in-person cues. Effective time management, thorough training on company systems, and strong written communication skills can help overcome these challenges. Many employers also provide resources like knowledge bases and collaborative team chats to support agents in resolving complex issues efficiently.

What is the difference between Part Time Chat Support Remote vs Part Time Customer Service Representative?

AspectPart Time Chat Support RemotePart Time Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentFocus on online chat roles, remote support jobsBroader customer service roles, including phone support

Part Time Chat Support Remote and Part Time Customer Service Representative roles share similar skills and remote work environments. However, chat support focuses specifically on online messaging platforms, while customer service reps may handle calls and emails. Both roles are common in various industries, but chat support is more specialized for online communication.

What are part time chat support remote jobs?

Part time chat support remote jobs involve assisting customers or clients via online chat platforms, usually from the comfort of your home. Employees respond to inquiries, resolve issues, and provide information about products or services, all through written communication. These roles typically require good typing skills, strong communication abilities, and sometimes basic knowledge of the company's offerings. Schedules are flexible, making them ideal for students, parents, or anyone seeking supplemental income. The remote aspect allows for work to be done from virtually anywhere with a stable internet connection.
What are popular job titles related to Part Time Chat Support Remote jobs in Rochester, NY? For Part Time Chat Support Remote jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support Remote jobs in Rochester, NY look for? The top searched job categories for Part Time Chat Support Remote jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Part Time Chat Support Remote jobs? Cities near Rochester, NY with the most Part Time Chat Support Remote job openings:
Part Time Chat Support Remote jobs near you
Infographic showing various Part Time Chat Support Remote job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Posted 21 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply