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Part Time Chat Support Remote Jobs (NOW HIRING)

Sevita

Direct Support _ Remote Supports Monitor

Lafayette, IN · On-site +1

$14.50 - $17.50/hr

The DSP Remote Supports may work fulltime or part-time and will work out of a designated or approved work-site daily. This is not a WFH (work from home) position. ESSENTIAL JOB FUNCTIONS To perform ...

Support After Abortion Inc

Be Seen First

After Abortion Support Specialist

Greenville, SC · Remote

$18 - $25/hr

Remote | Part-Time | 8-20 hours per week Overview Support After Abortion is seeking a compassionate ... This role is primarily text, email, live chat, and occasional phone support. Clients may be ...

Support After Abortion Inc

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After Abortion Support Specialist

Greenville, SC · Remote

$18 - $25/hr

Remote | Part-Time | 8-20 hours per week Overview Support After Abortion is seeking a compassionate ... This role is primarily text, email, live chat, and occasional phone support. Clients may be ...

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

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Part Time Chat Support Remote information

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How much do part time chat support remote jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for part time chat support remote in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support Remote, and why are they important?

To excel as a Part Time Chat Support Remote, candidates need strong written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Outstanding problem-solving ability, patience, and a customer-focused attitude are key soft skills that distinguish top performers. These skills ensure prompt, accurate, and empathetic responses, leading to high customer satisfaction and efficient issue resolution in a virtual environment.

What are some common challenges faced by part-time remote chat support agents, and how can they be managed?

Part-time remote chat support agents often face challenges such as managing multiple simultaneous conversations, maintaining a consistent and friendly tone in written communication, and adapting to different customers’ needs without in-person cues. Effective time management, thorough training on company systems, and strong written communication skills can help overcome these challenges. Many employers also provide resources like knowledge bases and collaborative team chats to support agents in resolving complex issues efficiently.

What are part time chat support remote jobs?

Part time chat support remote jobs involve assisting customers or clients via online chat platforms, usually from the comfort of your home. Employees respond to inquiries, resolve issues, and provide information about products or services, all through written communication. These roles typically require good typing skills, strong communication abilities, and sometimes basic knowledge of the company's offerings. Schedules are flexible, making them ideal for students, parents, or anyone seeking supplemental income. The remote aspect allows for work to be done from virtually anywhere with a stable internet connection.

What is the difference between Part Time Chat Support Remote vs Part Time Customer Service Representative?

AspectPart Time Chat Support RemotePart Time Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentFocus on online chat roles, remote support jobsBroader customer service roles, including phone support

Part Time Chat Support Remote and Part Time Customer Service Representative roles share similar skills and remote work environments. However, chat support focuses specifically on online messaging platforms, while customer service reps may handle calls and emails. Both roles are common in various industries, but chat support is more specialized for online communication.

More about Part Time Chat Support Remote jobs
What cities are hiring for Part Time Chat Support Remote jobs? Cities with the most Part Time Chat Support Remote job openings:
What states have the most Part Time Chat Support Remote jobs? States with the most job openings for Part Time Chat Support Remote jobs include:
What job categories do people searching Part Time Chat Support Remote jobs look for? The top searched job categories for Part Time Chat Support Remote jobs are:
Part Time Chat Support Remote jobs near you
Infographic showing various Part Time Chat Support Remote job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Direct Support _ Remote Supports Monitor

Direct Support _ Remote Supports Monitor

Sevita

Lafayette, IN • On-site, Remote

$14.50 - $17.50/hr

Full-time, Part-time

Posted 17 days ago

Sevita Health rating

5.9

Company rating: 5.9 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

741st of 864 rated healthcare providers

Job description

SUMMARY
The DSP Remote Supports is responsible for providing indirect virtual support with the use of remote supports technology, typically supporting up to 16 individuals in a residential, facility and/or natural home setting.
The DSP Remote Supports is responsible to provide remote supports/virtual assistance in accordance with individual service or program plans that may include socialization, health maintenance, medication administration and skill or behavioral development.
The DSP Remote Supports may work fulltime or part-time and will work out of a designated or approved work-site daily. This is not a WFH (work from home) position.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Services and Supports
  1. Remote Support: Provides indirect supervision, support or assistance in accordance with individual service or program plans; assists with socialization and behavioral development.
  2. Remote Records: Accurately documents progress and activity; reviews records and logs to stay abreast of changes in service plans; maintains confidentiality; accurately and timely completes billing documentation as applicable.
  3. Remote Relationships: Maintains healthy and professional relationships with individuals, friends, families, guardians and case managers; greets family members and other visitors; implements Sevita Customer Service Standards.
  4. Remote Reporting: Reports any instance of alleged abuse or neglect according to internal and external standards; reports medical, behavioral and other incidents in accordance with Sevita policy and external requirements.
  5. Rights: Maintains confidentiality, respects the rights of persons being served, according to applicable the bill of rights; practices universal precautions; assists individuals in exercising their rights.

Health Care
  1. Appointments: May assist individuals with medical appointments reminders and obtaining emergency medical care; relays orders and information to and from medical providers as required remotely.
  2. Medications: If assigned, accurately observes and documents the self-administering of medications and treatments; promptly reports administration errors remotely.
  3. General Health Care: Remotely monitors individual's health and well-being; documents health concerns and/or concerns with medical supplies and equipment; communicates with nurse or supervisor as appropriate; calls 911 in the event of emergency; follows individual health care directives.

Employment Responsibilities:
  1. Training: Attends orientation and on-going training as directed; participates in monthly staff meetings.
  2. Employee Scheduling: Works scheduled hours; arrives for work on time; stays on shift until replacement arrives; notifies supervisor in advance when unable to work as scheduled or as soon as possible after the designated start time; may fill in for other shifts where required without causing unapproved overtime, or in the event of emergency.
  3. Teamwork: Works together with others, values others contributions; is courteous; communicates openly; listens; and shows respect to others.
  4. Workplace Safety: Every employee plays a role in developing and maintaining a safe workplace; complies with all established safety policies, procedures, and rules; reports unsafe hazards to their supervisor and participates in safety related training or activities

Monitoring Technology
  1. Dashboard: Continual monitoring of the approved technology dashboard(s) of assigned individuals during service hours.
  2. Protocols: Following protocols and parameters for sending notifications for each individual to the designated contacts.
  3. Communication: Notification to all designated contacts of issues via email, text or phone calls of all issues during service hours.
  4. Drills: May participate in technology drills and systems checks to ensure that all technology is functioning properly.
  5. Emergency: Immediate notification to all designated contacts in the event of a systems failure, malfunctioning sensors or power outage.

  • Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES
  • None

Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
  • High school diploma or equivalent preferred
  • Six months of experience in human services preferred
  • Must be 18 years of age.

Certificates, Licenses, and Registrations:
  • None

Other Skills and Abilities:
  • Experience and knowledge of Microsoft Excel
  • Ability to multi-task and operate from multiple computer screens, tablets etc.
  • Must have excellent verbal and written communication skills

Other Requirements:
  • Previous experience as a Direct Support Professional and/or caregiver
  • Travel as needed

Physical Requirements:
Normal Office Work, Data Entry: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met
AMERICANS WITH DISABILITIES ACT STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.

What Sevita Health employees say

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About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

Social media

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