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Part Time Chat Support Remote Jobs in Illinois (NOW HIRING)

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All JobsChat Support JobsPart Time Chat Support Remote JobsPart Time Chat Support Remote Jobs in Illinois

Part Time Chat Support Remote information

See Illinois salary details

$13

$25

$43

How much do part time chat support remote jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for part time chat support remote in Illinois is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support Remote, and why are they important?

To excel as a Part Time Chat Support Remote, candidates need strong written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Outstanding problem-solving ability, patience, and a customer-focused attitude are key soft skills that distinguish top performers. These skills ensure prompt, accurate, and empathetic responses, leading to high customer satisfaction and efficient issue resolution in a virtual environment.

What are some common challenges faced by part-time remote chat support agents, and how can they be managed?

Part-time remote chat support agents often face challenges such as managing multiple simultaneous conversations, maintaining a consistent and friendly tone in written communication, and adapting to different customers’ needs without in-person cues. Effective time management, thorough training on company systems, and strong written communication skills can help overcome these challenges. Many employers also provide resources like knowledge bases and collaborative team chats to support agents in resolving complex issues efficiently.

What is the difference between Part Time Chat Support Remote vs Part Time Customer Service Representative?

AspectPart Time Chat Support RemotePart Time Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentFocus on online chat roles, remote support jobsBroader customer service roles, including phone support

Part Time Chat Support Remote and Part Time Customer Service Representative roles share similar skills and remote work environments. However, chat support focuses specifically on online messaging platforms, while customer service reps may handle calls and emails. Both roles are common in various industries, but chat support is more specialized for online communication.

What are part time chat support remote jobs?

Part time chat support remote jobs involve assisting customers or clients via online chat platforms, usually from the comfort of your home. Employees respond to inquiries, resolve issues, and provide information about products or services, all through written communication. These roles typically require good typing skills, strong communication abilities, and sometimes basic knowledge of the company's offerings. Schedules are flexible, making them ideal for students, parents, or anyone seeking supplemental income. The remote aspect allows for work to be done from virtually anywhere with a stable internet connection.
What are popular job titles related to Part Time Chat Support Remote jobs in Illinois? For Part Time Chat Support Remote jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support Remote jobs in Illinois look for? The top searched job categories for Part Time Chat Support Remote jobs in Illinois are:
What cities in Illinois are hiring for Part Time Chat Support Remote jobs? Cities in Illinois with the most Part Time Chat Support Remote job openings:
Part Time Chat Support Remote jobs near you
Infographic showing various Part Time Chat Support Remote job openings in Illinois as of July 2026, with employment types broken down into 100% Part Time. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.

MedTech Project Coordinator - Device Software Support - Remote

IQVIA

Chicago, IL • Remote

$30/hr

Part-time

Posted 2 days ago

New

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

61st of 230 rated it services

Job description

Our Project Coordinatorsemploy their technical and customer service experience by collaborating with healthcare professionals and technicians.This opportunity supports scheduling needs for remote IT personnel performing software updates for various healthcare related facilities. This is a remote work from home position, and the project is set to be completed by the end of December 2026 with the possibility of extension.

The opportunity schedules the software updates, coordinates the remote IT specialists, provides project related metric reports, works directly with the client's management team for the project, and leads day-to-day activities with the specialists.

Responsibilities:

  • Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers' field service needs are completed on time, successfully, and in a manner consistent with organizational goals
  • Contact healthcare and customer facilities to coordinate assignments for supporting field team members
  • Manage customer expectations of product and services
  • Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission.
  • Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution.
  • Collaborate with team members and leadership to solve complex issues and improve processes.

Job Requirements:

  • High school diploma or equivalent required
  • 1-year relevant experience as a field service coordinator, scheduler, project coordinator, related technical service including scheduling with customers, dispatch, or equivalent experience required
  • Some experience supervising or leading team members required
  • Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required
  • Must be able to work within defined processes and methodologies with minimal degree of supervision
  • Must maintain and comply with quality and compliance policies and regulations in documentation and communication
  • Experience working in Salesforce is a plus, experience with MS Office is required
  • Strong verbal and written communication skills required
  • Must be located within the United States and have access to home Internet.

Preferred:

  • Strong understanding of flow and process of remote IT software upgrades, healthcare operations for technical service
  • This position is a great growth opportunity as a next career step into field service coordination, while working alongside a leading medical device company.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $27-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

What IQVIA employees say

Pay

Benefits

Hours and flexibility

Workplace

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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