Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Conduct virtual client appointments and consultations * Identify client needs and recommend ... Follow established customer service and sales processes * Complete client enrollment and follow-up ...
Remote Customer Service and Sales
Henrietta, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Henrietta, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Brockport, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Brockport, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Fairport, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Fairport, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Victor, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Victor, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Macedon, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Macedon, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Irondequoit, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Irondequoit, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Gates, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Gates, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Canandaigua, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Canandaigua, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Batavia, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Batavia, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Brighton, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Brighton, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Rochester, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Rochester, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Le Roy, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Le Roy, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Greece, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Greece, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Ontario, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Ontario, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Newark, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Newark, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Holley, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Holley, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Palmyra, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Palmyra, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Customer Service and Sales
Penfield, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Quick apply
Remote Customer Service and Sales
Penfield, NY · Remote
$69K/yr
Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
New
Remote Virtual Customer Service information
See Rochester, NY salary details
$9.96 - $11.41
3% of jobs
$11.41 - $12.85
9% of jobs
$14.14 is the 25th percentile. Wages below this are outliers.
$12.85 - $14.30
15% of jobs
$14.30 - $15.74
21% of jobs
The median wage is $15.91 / hr.
$15.74 - $17.18
18% of jobs
$17.91 is the 75th percentile. Wages above this are outliers.
$17.18 - $18.63
18% of jobs
$18.63 - $20.07
5% of jobs
$20.07 - $21.52
3% of jobs
$21.52 - $22.96
2% of jobs
$22.96 - $24.41
3% of jobs
$24.41 - $25.85
2% of jobs
$9
$16
$25
How much do remote virtual customer service jobs pay per hour?
As of Sep 15, 2026, the average hourly pay for remote virtual customer service in Rochester, NY is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.
What is a remote virtual customer service representative?
A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.
What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?
To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.
What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?
Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.
What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?
| Aspect | Remote Virtual Customer Service | Remote Virtual Technical Support |
|---|---|---|
| Required Skills | Communication, problem-solving, product knowledge | Technical troubleshooting, software/hardware knowledge |
| Work Environment | Customer service centers, home offices | Technical help desks, remote support centers |
| Common Employers | Retail, e-commerce, service providers | IT companies, software providers, tech support firms |
Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.
How to become a remote virtual customer service?
To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.
What are the most commonly searched types of Virtual Customer Service jobs in Rochester, NY?
The most popular types of Virtual Customer Service jobs in Rochester, NY are:
What are popular job titles related to Remote Virtual Customer Service jobs in Rochester, NY?
For Remote Virtual Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Customer Service jobs in Rochester, NY look for?
The top searched job categories for Remote Virtual Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Virtual Customer Service jobs?
Cities near Rochester, NY with the most Remote Virtual Customer Service job openings:
Remote Customer Service & Sales Representative
Rochester, NY • Remote
McQuade Organization
Full-time
Re-posted 16 days ago
Job description
- Provide professional customer service and support to clients
- Conduct virtual client appointments and consultations
- Identify client needs and recommend appropriate benefit solutions
- Educate clients on available programs and coverage options
- Follow established customer service and sales processes
- Complete client enrollment and follow-up activities
- Maintain accurate client records and documentation
- Participate in virtual team meetings, training, and coaching
- Work toward individual and team performance goals
- Strong verbal and written communication skills
- Reliable, professional, and organized
- Comfortable working in a remote environment
- Willing to complete required state licensing
- Own a laptop/desktop, reliable internet, and a quiet workspace