Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...
Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...
Customer Service Associate
Fairport, NY · Remote
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Customer Service Associate
Fairport, NY · Remote
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Customer Service Associate
Fairport, NY · On-site
$18/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Quick apply
Customer Service Associate
Fairport, NY · On-site
$18/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Customer Service Associate
$16 - $21.08/hr
Customer Service Associate Location: Webster, NY, United States Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who We ...
Customer Service Associate
$16 - $21.08/hr
Customer Service Associate Location: Webster, NY, United States Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who We ...
Customer Service Associate
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Customer Service Associate
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Customer Service Associate
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Customer Service Associate
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Part Time Customer Service Associate The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of ...
Part Time Customer Service Associate The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of ...
Customer Service Associate
Webster, NY · On-site
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Customer Service Associate
Webster, NY · On-site
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Customer Service Associate
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Quick apply
Customer Service Associate
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Customer Service Associate
Fairport, NY · Remote
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Customer Service Associate
Fairport, NY · Remote
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Customer Service Associate
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Rochester, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Rochester, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Irondequoit, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Irondequoit, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
$13.75 - $18.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Penfield, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Penfield, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Webster, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Customer Service Associate
Webster, NY · On-site
$16 - $18/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Virtual Customer Service Associate information
See Rochester, NY salary details
$8.78 - $10.44
3% of jobs
$10.44 - $12.10
8% of jobs
$12.10 - $13.76
12% of jobs
$13.87 is the 25th percentile. Wages below this are outliers.
$13.76 - $15.42
28% of jobs
$15.42 - $17.08
15% of jobs
$18.46 is the 75th percentile. Wages above this are outliers.
$17.08 - $18.75
11% of jobs
$18.75 - $20.41
8% of jobs
$20.41 - $22.07
5% of jobs
$22.07 - $23.73
4% of jobs
$23.73 - $25.39
3% of jobs
$25.39 - $27.05
2% of jobs
$8
$16
$27
How much do virtual customer service associate jobs pay per hour?
As of May 30, 2026, the average hourly pay for virtual customer service associate in Rochester, NY is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.99 per hour, depending on experience, location, and employer.
What is the difference between Virtual Customer Service Associate vs Virtual Customer Support Specialist?
| Aspect | Virtual Customer Service Associate | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge often preferred |
| Work Environment | Remote, customer-facing roles | Remote, technical or product-focused support |
| Employer & Industry Usage | Retail, telecom, e-commerce | Tech companies, software providers, online services |
| Common Search & Comparison | Customer service, support roles, remote customer service | Technical support, product support, troubleshooting |
The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.
What are the most commonly searched types of Virtual Customer Service jobs in Rochester, NY? The most popular types of Virtual Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Customer Service Associate jobs? Cities near Rochester, NY with the most Virtual Customer Service Associate job openings:
$17.50/hr
Other
Medical, Dental, Vision, Retirement
Posted 10 days ago
Hertz rating
6.3
Based on 191 frontline employees who took The Breakroom Quiz
116th of 139 rated vehicle equipment hire
Job description
Customer Service Associate
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more