Rochester, NY · On-site
$17.50/hr
Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...
Rochester, NY · On-site
$17.50/hr
Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to ...
Fairport, NY · On-site
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Fairport, NY · On-site
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Fairport, NY · On-site
$18/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Quick apply
Fairport, NY · On-site
$18/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Quick apply
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Gates, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Gates, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Rochester, NY · On-site
$17.50/hr
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...
Webster, NY · On-site
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Webster, NY · On-site
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Webster, NY · On-site
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Webster, NY · On-site
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Quick apply
$16 - $21.08/hr
Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States ...
Fairport, NY · On-site
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Fairport, NY · On-site
$13.75 - $19/hr
Our Customer Service Associate will initiate first party calls on behalf of our clients with consumers to provide information related to their account. Our consultative approach helps consumers ...
Rochester, NY · On-site
$17.50/hr
Seasonal Customer Service Associate The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of ...
Rochester, NY · On-site
$17.50/hr
Seasonal Customer Service Associate The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of ...
North Chili, NY · On-site
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
North Chili, NY · On-site
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Rochester, NY · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Rochester, NY · On-site
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14 - $19.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14 - $19.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$14.25 - $19.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Rochester, NY · On-site
$15 - $20.75/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$13.75 - $19/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
$8.78 - $10.44
3% of jobs
$10.44 - $12.10
8% of jobs
$12.10 - $13.76
12% of jobs
$13.86 is the 25th percentile. Wages below this are outliers.
$13.76 - $15.42
28% of jobs
$15.42 - $17.08
15% of jobs
$18.45 is the 75th percentile. Wages above this are outliers.
$17.08 - $18.74
11% of jobs
$18.74 - $20.40
8% of jobs
$20.40 - $22.06
5% of jobs
$22.06 - $23.72
4% of jobs
$23.72 - $25.38
3% of jobs
$25.38 - $27.04
2% of jobs
$8
$16
$27
| Aspect | Virtual Customer Service Associate | Virtual Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge often preferred |
| Work Environment | Remote, customer-facing roles | Remote, technical or product-focused support |
| Employer & Industry Usage | Retail, telecom, e-commerce | Tech companies, software providers, online services |
| Common Search & Comparison | Customer service, support roles, remote customer service | Technical support, product support, troubleshooting |
The Virtual Customer Service Associate primarily handles general customer inquiries, order processing, and service issues. In contrast, the Virtual Customer Support Specialist often provides technical assistance, troubleshooting, and product-specific support. Both roles are remote, require strong communication skills, and are common in customer-focused industries, but they differ in technical complexity and focus area.
The most popular types of Virtual Customer Service jobs in Rochester, NY are:
Cities near Rochester, NY with the most Virtual Customer Service Associate job openings:
$17.50/hr
Other
Medical, Dental, Vision, Retirement
Posted 25 days ago
6.3
Based on 197 frontline employees who took The Breakroom Quiz
139th of 175 rated vehicle equipment hire
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
Job Info
