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Remote Ttec Customer Service Chat Jobs in Rochester, NY

Customer Service Associate

Fairport, NY ยท Remote

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

Travel Customer Representative

Rochester, NY ยท On-site +1

$15.75 - $21.50/hr

We are committed to providing exceptional customer service and helping our clients discover the world in new and exciting ways. As a remote company, we value flexibility, creativity, and a passion ...

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Remote Ttec Customer Service Chat information

See Rochester, NY salary details

$9

$18

$26

How much do remote ttec customer service chat jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote ttec customer service chat in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Ttec Customer Service Chat vs Remote Ttec Technical Support Specialist?

AspectRemote Ttec Customer Service ChatRemote Ttec Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, chat-based customer supportRemote, technical troubleshooting via chat or phone
Employer & IndustryCustomer service for various industries, including retail and telecomTechnical support mainly for tech products and services

Remote Ttec Customer Service Chat focuses on assisting customers through chat with general inquiries, while Remote Ttec Technical Support Specialists handle technical issues requiring troubleshooting skills. Both roles are remote, but the technical support position often requires additional technical knowledge or certifications.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Rochester, NY? The most popular types of Ttec Customer Service Chat jobs in Rochester, NY are:
What are popular job titles related to Remote Ttec Customer Service Chat jobs in Rochester, NY? For Remote Ttec Customer Service Chat jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Ttec Customer Service Chat jobs in Rochester, NY look for? The top searched job categories for Remote Ttec Customer Service Chat jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Ttec Customer Service Chat jobs? Cities near Rochester, NY with the most Remote Ttec Customer Service Chat job openings:

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Full-time

Posted 11 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.