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Remote Roadside Assistance Jobs in Rochester, NY

Cargill

Dairy Focus Consultant (Open to remote)

Batavia, NY · On-site +1

$63.88K - $76.12K/yr

... road safety salt and Cargill joint ventures. Job Purpose and Impact The Dairy Focus Consultant will ... Consulting experience Position Information Relocation assistance will not be provided for this ...

Cargill

Dairy Focus Consultant (Open to remote)

Batavia, NY · On-site +1

$63.88K - $76.12K/yr

... road safety salt and Cargill joint ventures. Job Purpose and Impact The Dairy Focus Consultant will ... Consulting experience Position Information Relocation assistance will not be provided for this ...

Cargill

Dairy Focus Consultant (Open to remote)

Batavia, NY · On-site +1

$63.88K - $76.12K/yr

... road safety salt and Cargill joint ventures. Job Purpose and Impact The Dairy Focus Consultant will ... Consulting experience Position Information Relocation assistance will not be provided for this ...

LaBella Associates

Civil Engineer

Rochester, NY · On-site +1

$65K - $85K/yr

Flexible work arrangements, including hybrid or remote options, may be available for candidates ... and roadways. * Ideal candidates will be self-motivated, and possess a strong desire to satisfy ...

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

Paychex

Client Service Representative

West Henrietta, NY · On-site +1

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

Paychex

Client Service Representative

West Henrietta, NY · On-site +1

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

Paychex

Client Service Representative

West Henrietta, NY · On-site +1

$20 - $22/hr

We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much ...

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Remote Roadside Assistance information

What is a Remote Roadside Assistance job?

A Remote Roadside Assistance job involves providing virtual support to drivers who are experiencing vehicle issues. Instead of physically going to the location, you assist customers over the phone or through an app by diagnosing problems, offering step-by-step guidance, and coordinating services like towing or locksmiths if needed. This job requires strong communication skills, problem-solving abilities, and knowledge of common vehicle issues. Many companies provide training and scripts to help you assist customers efficiently.

What are the key skills and qualifications needed to thrive in the Remote Roadside Assistance position, and why are they important?

To excel in Remote Roadside Assistance, you need strong problem-solving skills, technical knowledge of vehicles, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and customer support platforms is typically required, and some employers may prefer candidates with automotive certifications such as ASE. Outstanding communication, patience, and the ability to remain calm under pressure help individuals thrive in this role. These skills are crucial for efficiently diagnosing issues, coordinating assistance remotely, and providing excellent service to stranded customers.

What are the typical daily responsibilities of someone in a Remote Roadside Assistance role?

As a Remote Roadside Assistance professional, your daily tasks usually involve answering calls or inquiries from drivers experiencing vehicle trouble, assessing problems based on customer descriptions, and coordinating appropriate help such as dispatching tow trucks or advising on simple fixes. You’ll use specialized software to track requests, update customers on estimated arrival times, and log service details. Collaboration with tow truck drivers, repair personnel, and sometimes insurance companies is common to ensure smooth service delivery. You will also need to stay updated on local coverage areas and maintain a calm, reassuring demeanor with customers in stressful situations.
More about Remote Roadside Assistance jobs
What are the most commonly searched types of Roadside Assistance jobs in Rochester, NY? The most popular types of Roadside Assistance jobs in Rochester, NY are:
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What job categories do people searching Remote Roadside Assistance jobs in Rochester, NY look for? The top searched job categories for Remote Roadside Assistance jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Roadside Assistance jobs? Cities near Rochester, NY with the most Remote Roadside Assistance job openings:
Remote Roadside Assistance jobs near you
Infographic showing various Remote Roadside Assistance job openings in Rochester, NY as of May 2026, with employment types broken down into 58% Full Time, 39% Part Time, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Transportation Support Coordinator (Remote) $865-$1,195 per week

American Logistics Authority

Rochester, NY • Remote

$45K - $62K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Transportation Support Coordinator (Remote) — $865–$1,195 per week Position Summary The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Remote Work Setup 100% Work-From-Home Flexible hours Ideal for people who want to move into dispatching later Weekly Salary Breakdown $865/week at entry experience $1,195/week for experienced support staff Equivalent annual range: $45,000–$62,000/year What You Do Driver & Dispatch Assistance Provide drivers with updated instructions, addresses, and appointment times Track ETAs, delays, breakdowns, and HOS considerations Help drivers resolve road issues quickly and professionally Load Coordination Confirm pickup and delivery appointments Track loads and provide real-time updates to brokers/shippers Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues) Time Management Estimate realistic load/unload times Prevent overscheduling and tight back-to-back appointment windows Documentation Upload all paperwork into the TMS Track detention, layover, and TONU opportunities Keep clean, accurate load notes Customer & Broker Communication Send check calls and status updates Notify brokers of changes or delays Maintain positive, professional relationships with shippers/brokers Skills Needed Clear communication Attention to detail Ability to multitask under pressure Strong organizational skills Basic familiarity with load boards / TMS (training available) Why This Role Is Perfect for Future Dispatchers This job teaches the exact skills used by: Freight Dispatchers Load Planners Broker Agents Fleet Managers You learn how to: Communicate with drivers Manage freight Work with brokers Solve real logistics problems All of which set you up to eventually work independently as a freight dispatcher and earn significantly more. #J-18808-Ljbffr

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