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Patient Advocate Remote Jobs in Rochester, NY (NOW HIRING)

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How much do patient advocate remote jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for patient advocate remote in Rochester, NY is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.83 per hour, depending on experience, location, and employer.

What is a patient advocate remote?

Patient Advocate Remote jobs involve working from a non-traditional office setting, often from home, to help patients navigate the healthcare system. Remote patient advocates assist individuals with understanding their medical bills, insurance claims, treatment options, and healthcare rights, all through phone, email, or online platforms. These roles require strong communication skills, compassion, and a thorough understanding of healthcare processes. Remote work allows patient advocates to support clients across different regions without being physically present. This flexibility can improve patient access to vital support while offering advocates a work-from-home environment.

How to become a remote patient advocate?

There are no formal educational requirements to become a remote patient advocate, though most hold a bachelor's degree in a health care administration or a related field. Some pursue a master's degree to make them more competitive in the job market. Registered nurses who wish to move into administration may also choose to become remote patient advocates. You must be familiar with electronic medical records and understand medical terminology and procedures related to your patients' conditions. Experience with insurance billing and codes is also helpful. Those who do not have experience in the health care industry may want to volunteer with a health care agency to gain hands-on experience in working with patients and learn how to maneuver through the medical process. Additional qualifications include excellent communication and organizational skills, up-to-date computer equipment, and reliable internet access.

What are the key skills and qualifications needed to thrive as a remote patient advocate, and why are they important?

To thrive as a Patient Advocate (Remote), you need a strong understanding of healthcare processes, patient rights, and often a background in health administration or social work. Familiarity with electronic health record (EHR) systems, case management software, and sometimes relevant certifications like Certified Patient Advocate (BCPA) are typical requirements. Exceptional communication, empathy, and problem-solving skills help you build trust and effectively support patients through complex healthcare situations. These abilities are crucial for ensuring patients receive appropriate care, understand their options, and have their concerns addressed efficiently, especially in a remote setting.

What are some common challenges faced by remote patient advocates, and how can they overcome them?

Remote Patient Advocates often face challenges such as building rapport with patients virtually, managing sensitive information securely, and coordinating care across multiple healthcare providers. To overcome these, advocates should leverage secure communication tools, establish clear and empathetic communication from the outset, and stay organized with detailed case notes. Regular virtual team meetings and ongoing training can also help advocates stay connected and up-to-date on best practices, ensuring they can effectively support patients from a distance.

What is the difference between Patient Advocate Remote vs Patient Coordinator?

AspectPatient Advocate RemotePatient Coordinator
Required CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or administrative experience helpful
Work EnvironmentRemote, home-basedClinic, hospital, or healthcare facility, often in-person
Employer & Industry UsageHealthcare organizations, insurance companies, patient advocacy groupsHospitals, clinics, healthcare providers
Common Search & ComparisonPatient Advocate Remote vs Patient Coordinator

While both roles support patient needs, Patient Advocate Remote primarily focuses on guiding patients through healthcare systems and resolving issues remotely. Patient Coordinators often handle scheduling and administrative tasks in healthcare settings. The remote nature of the Patient Advocate role offers flexibility, whereas Patient Coordinators typically work onsite. Understanding these differences helps job seekers find the best fit for their skills and career goals.

What qualifications do you need to be a patient advocate?

To become a patient advocate, relevant qualifications typically include a high school diploma or equivalent, strong communication and interpersonal skills, and knowledge of healthcare systems. Some roles may require a background in healthcare, social work, or certifications such as Certified Patient Advocate (CPA) or related credentials.
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Patient Advocate Remote jobs near you
Infographic showing various Patient Advocate Remote job openings in Rochester, NY as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $42,424 per year, or $20.4 per hour.

Remote Adult and Geriatric Mental Health Therapist (LMFT)

Saint Louis Counseling LLC

Rochester, NY • On-site, Remote

$115K - $130K/yr

Full-time

Medical, Retirement

Posted yesterday

New

Job description

Position Overview

Saint Louis Counseling LLC is seeking a dedicated and compassionate Licensed Marriage and Family Therapist (LMFT) to join our dynamic team remotely from Rochester, New York. In this pivotal role, the LMFT will leverage their skills to provide essential services and therapeutic interventions for diverse patient populations, primarily focusing on adults and geriatric individuals. As a key member of our multidisciplinary team, this therapist will play a crucial role in enhancing the mental well-being of our clients through targeted outpatient practices.

About the Organization

Saint Louis Counseling LLC operates within one of the nation’s leading health systems dedicated to delivering exceptional, compassionate care. Our commitment to quality and patient-focused services make us a trusted resource in the community. Our clinicians engage in continuous professional development and collaborate closely with other healthcare professionals to ensure comprehensive care that addresses both physical and mental health needs.

Work Environment

This position is entirely remote, allowing you to effectively manage your schedule while supporting patients in their healing journeys. The flexibility offered in this role is designed to facilitate work-life balance, enabling you to provide therapy while accommodating personal commitments. We utilize advanced telehealth systems to conduct sessions, ensuring that you have the technology and support needed to deliver high-quality care regardless of your location.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments to identify clients' needs and develop personalized treatment plans.
  • Provide individual, family, and group psychotherapeutic treatment utilizing evidence-based methodologies tailored to each client.
  • Coordinate care with external agencies and community resources, ensuring a holistic approach to treatment.
  • Engage in regular consultation with team members, sharing insights and collaborative strategies for enhanced patient outcomes.
  • Document treatment plans, progress notes, and clinical evaluations accurately in compliance with established medical record policies.
  • Serve as a patient advocate, assisting clients in navigating mental health and social services while providing support and guidance throughout the process.
  • Perform mental health evaluations and stay alert to any changes in client conditions, adjusting treatment plans as necessary.
Patient Population / Client Focus

The primary focus of this role is to serve adults and geriatric populations, addressing a variety of mental health issues such as anxiety, depression, relational conflicts, and adjustment disorders. In the future, there may be opportunities to extend services to children and adolescents, expanding the therapist's impact on family dynamics and community health.

Qualifications
  • A Master’s degree in Marriage and Family Therapy or a related field is essential.
  • Possession of a valid and unrestricted LMFT licensure in New York State is required.
  • Proficiency in various therapeutic models and approaches that align with the needs of diverse client populations.
  • Strong capability to build therapeutic rapport and establish effective working relationships with clients.
  • Exceptional written communication skills for documenting clinical evaluations, treatment plans, and progress notes.
  • A deep understanding of social work ethics and the scope of practice relevant to the role.
Preferred Experience
  • Previous experience in a community health setting or outpatient practice focusing on mental health.
  • Knowledge of current community resources available for mental health treatment, educational support, and vocational rehabilitation.
  • Experience coordinating care among various healthcare providers and agencies to ensure comprehensive support for clients.
Compensation and Benefits

We offer a competitive salary range of $115,000 to $130,000 annually, commensurate with qualifications and experience. Benefits include:

  • 401(k) matching to support your future financial security.
  • Health savings account options to help manage healthcare expenses.
  • Professional development assistance for continued education and growth in your career.
  • Flexible scheduling, allowing you to choose your own hours to align with personal and professional commitments.
Career Growth Opportunities

At Saint Louis Counseling LLC, we are committed to the professional growth of our therapists. Opportunities for advancement may lead to leadership roles within the organization, increased responsibilities, and specialized training in advanced therapeutic techniques. We offer support for continuing education and certifications that align with your career aspirations.

Why Join Our Team

By becoming a part of our team, you will be contributing to a mission that values empathy, collaboration, and excellence in mental health care. You will have the chance to make a tangible impact in the lives of individuals and families within the community. Our organization prioritizes a supportive environment where your expertise is valued, and your contributions help shape the future of mental health services.

Application Information

If you are a motivated, compassionate professional who is ready to enhance the quality of life for our clients, we encourage you to apply today! Join us in our mission to provide comprehensive mental health services that empower individuals and strengthen families.

Apply