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Remote Care Coordinator Jobs in Rochester, NY (NOW HIRING)

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How much do remote care coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote care coordinator in Rochester, NY is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.66 per hour, depending on experience, location, and employer.

What is a remote care coordinator?

A Remote Care Coordinator is a healthcare professional who assists patients with care management, scheduling, and communication with providers, all from a remote setting. They help ensure patients receive necessary treatments, medication reminders, and follow-up care. These coordinators often work for telehealth companies, hospitals, or insurance providers, using digital tools to monitor patient progress. Their goal is to improve patient outcomes by providing support and ensuring adherence to care plans. Strong communication and organizational skills are essential for this role.

What are the typical daily responsibilities of a remote care coordinator?

Remote Care Coordinators typically spend their day managing patient care plans, conducting regular check-ins via phone or video call, and ensuring clients have access to necessary resources and follow-up care. They coordinate with healthcare providers, social workers, and family members to facilitate comprehensive support. A significant portion of the role involves documenting interactions, tracking patient progress, and troubleshooting issues that arise in care delivery. This position is highly collaborative, and strong communication skills are essential for successful coordination across virtual teams.

What are the key skills and qualifications needed to thrive in the remote care coordinator position, and why are they important?

To thrive as a Remote Care Coordinator, you generally need a background in healthcare or social services, experience with care planning, and a relevant degree or certification. Familiarity with telehealth platforms, electronic medical records (EMR) systems, and secure communication tools is often required. Exceptional organizational skills, compassionate communication, and the ability to problem-solve independently are valuable soft skills in this role. These abilities ensure effective remote care management, strong patient relationships, and seamless coordination with interdisciplinary teams.

What are the most commonly searched types of Remote Care jobs in Rochester, NY?

The most popular types of Remote Care jobs in Rochester, NY are:

What are popular job titles related to Remote Care Coordinator jobs in Rochester, NY?

For Remote Care Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote Care Coordinator jobs in Rochester, NY look for?

The top searched job categories for Remote Care Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Care Coordinator jobs?

Cities near Rochester, NY with the most Remote Care Coordinator job openings:

Remote Care Coordinator jobs near you
Infographic showing various Remote Care Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,420 per year, or $22.3 per hour.

Integrated Care Coordinator (ICC)

Essen Medical Associates

Rochester, NY • On-site, Remote

$20 - $25/hr

Full-time

Re-posted 14 days ago

Essen Health Care rating

4.6

Company rating: 4.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.

Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.

Job Summary

Position Title: Integrated Care Coordinator

Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.

This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.

Responsibilities

Key Responsibilities

  • Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
  • Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
  • Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
  • Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
  • Monitor patient adherence to care plans and adjust interventions based on outcomes

Patient Engagement & Outreach

  • Conduct initial assessments to identify patient needs, preferences, and barriers to care
  • Perform community outreach to engage underserved populations in the Bronx
  • Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
  • Support patients in navigating community resources and social services throughout New York City
  • Advocate for patients within the healthcare system to ensure access to appropriate service
Qualifications

Experience / Education

  • High School Diploma
  • 1-2 years of direct patient care experience
  • Experience in Care Coordination or Case Management
  • Experience with Remote Patient Monitoring
  • Familiarity with Electronic Health Records (EHR)
  • Previous experience in outreach, community engagement, social services, or related field

Skills & Competencies

  • Bilingual: Fluent in Spanish and English (Highly preferred)
  • Excellent communication and public speaking skills
  • Ability to work independently and travel within the Bronx
  • Knowledge of community resources and services in New York City
  • Strong organizational and time management skills
  • Cultural sensitivity and ability to work with diverse, underserved populations
  • Proficiency in motivational interviewing and health coaching techniques

Compensation & Benefits

  • Pay: $20.00 - $25.00 per hour
  • Job Type: Full-time
  • Remote & Hybrid opportunities available 
Equal Opportunity Employer
  • Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
Employment Type: FULL_TIME

What Essen Health Care employees say

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