ZipRecruiter

Log In

2

Entry Level Ttec Customer Service Chat Jobs in Rochester, NY

Adecco

Customer Service Representative

Geneseo, NY

$17 - $22/hr

Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days with a flexible schedule Position Type: Direct Hire (Benefits start ...

Adecco US, Inc.

Customer Service Representative

Geneseo, NY · On-site

$17 - $22/hr

Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days with a flexible schedule Position Type: Direct Hire (Benefits start ...

New

next page

Showing results 1-20

All JobsTtec Customer Service Chat JobsEntry Level Ttec Customer Service Chat JobsEntry Level Ttec Customer Service Chat Jobs in Rochester, NY

Entry Level Ttec Customer Service Chat information

See Rochester, NY salary details

$9

$18

$26

How much do entry level ttec customer service chat jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level ttec customer service chat in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Ttec Customer Service Chat vs Entry Level Ttec Customer Service Phone?

AspectEntry Level Ttec Customer Service ChatEntry Level Ttec Customer Service Phone
CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, basic computer skills
Work EnvironmentOnline chat platform, remote or call centerPhone calls, remote or call center
Employer & Industry UsageUsed by Ttec for customer support via chatUsed by Ttec for customer support via phone
Common Search & ComparisonOften compared for remote customer service rolesOften compared for traditional customer service roles

Both roles require similar credentials and are used by Ttec in customer support. The main difference lies in the communication method: chat versus phone. Chat roles involve online text interactions, while phone roles involve voice communication. Your choice depends on your preferred communication style and comfort with technology.

What is an entry level TTEC Customer Service Chat representative?

Entry Level Ttec Customer Service Chat jobs involve assisting customers via online chat platforms, addressing their inquiries, and resolving issues related to products or services. These roles typically require strong written communication skills, a customer-oriented attitude, and basic computer proficiency. Employees are often responsible for providing support, troubleshooting problems, and ensuring customer satisfaction while representing the company's brand. Training is usually provided, making these positions suitable for individuals new to customer service or the workforce.

What are the key skills and qualifications needed to thrive as an entry level TTEC Customer Service Chat representative?

To thrive as an Entry Level TTEC Customer Service Chat Representative, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Patience, problem-solving abilities, and a positive attitude help you stand out in this customer-focused role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a high standard of service.

What are some typical challenges faced by entry level TTEC Customer Service Chat representatives, and how can they be managed?

Entry Level Ttec Customer Service Chat representatives often face challenges such as managing multiple conversations at once, handling difficult or frustrated customers, and quickly learning company systems and products. Success in this role involves strong multitasking skills, patience, and adaptability. New hires can benefit from utilizing provided training resources, seeking feedback from supervisors, and collaborating with more experienced team members to develop effective communication strategies. Building these skills not only improves day-to-day performance but can also open up opportunities for advancement within Ttec.

What are the most commonly searched types of Ttec Customer Service Chat jobs in Rochester, NY?

The most popular types of Ttec Customer Service Chat jobs in Rochester, NY are:

Entry Level Ttec Customer Service Chat jobs near you
Infographic showing various Entry Level Ttec Customer Service Chat job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Rochester, NY • Remote

$14.75 - $18.75/hr

Full-time

Posted 19 days ago

Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks

Apply