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Remote Virtual Customer Service Jobs (NOW HIRING)

WHIZZ

Virtual Customer Service Representative / Remote

$16.50 - $22.25/hr

Virtual Customer Service Representative Position: Virtual Customer Service Representative Languages: English, and Spanish Location: Colombia (Remote) At Whizz, our mission is to revolutionize

Whizz

Virtual Customer Service Representative / Remote

$16.50 - $22.25/hr

Virtual Customer Service Representative Position: Virtual Customer Service Representative Languages: English, and Spanish Location: Colombia (Remote) At Whizz, our mission is to revolutionize

Whizz

Virtual Customer Service Representative

$16.50 - $22.25/hr

Virtual Customer Service Representative At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible

WHIZZ

Virtual Customer Service Representative

$16.50 - $22.25/hr

Virtual Customer Service Representative At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible

AO Globe Life

VIRTUAL Customer Service Rep

$16.50 - $22.25/hr

Ignite Your Career with AO Globe Life 100% Remote | Flexible Schedule | Performance-Based Growth Build a Career Where Your Potential Has No Limits Are you ready to take control of your future with a

New

Blyss Journeys

Virtual Customer Support Advisor

$15.25 - $19.50/hr

About the job Virtual Customer Support Advisor We are seeking friendly, motivated individuals to join our remote team as Virtual Customer Support Advisors. This opportunity focuses on assisting

FreeUp

Remote Virtual Assistant

Saint Petersburg, FL · On-site +1

$20 - $27/hr

Freelance as a Virtual Assistant and Work from Home With FreeUp Hi! We're FreeUp! FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote

Burjline Builders

$15 - $35/hr

Job Overview NYC Skyline Construction Corp , a premier construction company that specialises in a variety of residential and commercial projects in the New York City area, is seeking a diligent and

Burjline Builders

Remote Virtual Assistant

New York, NY · On-site +1

$23.25 - $31.25/hr

*About Us* Corcoran Legends Realty Management is a results-driven real estate company helping clients buy, sell, and invest with confidence. We deliver expert guidance, local market knowledge, and

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Remote Virtual Customer Service information

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How much do remote virtual customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote virtual customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.
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What are the most commonly searched types of Virtual Customer Service jobs?

The most popular types of Virtual Customer Service jobs are:

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States with the most job openings for Remote Virtual Customer Service jobs include:

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For Remote Virtual Customer Service jobs, the most frequently searched job titles are:

Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in the United States as of September 2026, with employment types broken down into 33% Full Time, 50% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Virtual Customer Service Representative / Remote

Remote

WHIZZ
Consumer Goods and Commercial Equipment Rental Services • 11 - 50 employees
Learn more about WHIZZexternal

$16.50 - $22.25/hr

Other

Posted 8 days ago

Job description

Virtual Customer Service Representative

Position: Virtual Customer Service Representative

Languages: English, and Spanish

Location: Colombia (Remote)

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership options to make e-mobility accessible and empower our customers to succeed.

As Whizz continues to grow, we are looking for a Virtual Customer Service Representative who will support customers visiting our locations remotely through a live video connection.

In this role, you will assist customers through a monitor installed at our locations. When customers arrive, they will be able to connect with you via a live video connection, where you will guide them, answer questions, and help resolve common service requests.

Your goal will be to provide fast, friendly, and clear assistance, ensuring that customers receive the same level of service as if a representative were physically present at the location.

New Customers:
  • Help customers choose the right bike, battery, accessories, and services
  • Explain bike features, subscription plans, and pricing
  • Assist customers with signing up, creating accounts, and completing payments
  • Use sales techniques to convert potential customers into subscribers
Existing Customers:
  • Support customers with subscription questions, payments, and account issues
  • Help customers troubleshoot basic bike or service issues remotely
  • Coordinate service requests and follow-ups with the operations team
  • Address customer concerns and objections while maintaining a high level of satisfaction
Customer Communication:
  • Provide clear, accurate, and friendly communication to customers
  • Coordinate with internal teams via chat and messaging tools to resolve customer requests
  • Build trust and long-term relationships with our rider community
Whizz logo

About Whizz

Sourced by ZipRecruiter

Industry

Consumer goods and commercial equipment rental services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2022

Social media

Facebook

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