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Remote Virtual Customer Service Jobs (NOW HIRING)

AO Globe Life

VIRTUAL Customer Service

$15.25 - $19.50/hr

Ignite Your Career with AO Globe Life 100% Remote | Flexible Schedule | Performance-Based Growth ... Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ...

AO Globe Life

VIRTUAL Customer Service

Atlanta, GA · On-site +1

$14.50 - $18.25/hr

Ignite Your Career with AO Globe Life 100% Remote | Flexible Schedule | Performance-Based Growth ... Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ...

FreeUp

Remote Virtual Assistant

Saint Petersburg, FL · On-site +1

$20 - $27/hr

Freelance as a Virtual Assistant and Work from Home With FreeUp Hi! We're FreeUp! FreeUp is a ... Customer service tasks * Data entry and research * Creating presentations * Etc. etc.! How to Apply ...

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How much do remote virtual customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote virtual customer service in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.
More about Remote Virtual Customer Service jobs

What cities are hiring for Remote Virtual Customer Service jobs?

Cities with the most Remote Virtual Customer Service job openings:

What are the most commonly searched types of Virtual Customer Service jobs?

The most popular types of Virtual Customer Service jobs are:

What states have the most Remote Virtual Customer Service jobs?

States with the most job openings for Remote Virtual Customer Service jobs include:

What job categories do people searching Remote Virtual Customer Service jobs look for?

The top searched job categories for Remote Virtual Customer Service jobs are:

Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

VIRTUAL Customer Service

AO Globe Life

Remote

$15.25 - $19.50/hr

Other

Medical, Life

Posted 12 days ago

Job description

Ignite Your Career with AO Globe Life
100% Remote | Flexible Schedule | Performance-Based Growth
Build a Career Where Your Potential Has No Limits
Are you ready to take control of your future with a career that rewards ambition, supports professional growth, and offers the flexibility to work from anywhere?
AO Globe Life is expanding, and we're looking for motivated, goal-oriented individuals who are eager to build a rewarding long-term career while helping protect working families across North America.
Whether you're starting fresh or looking for a new opportunity, we provide the training, mentorship, and support to help you succeed in a fully remote environment.
Why Join AO Globe Life?
🌎 Work From Home Flexibility
Enjoy the freedom of working remotely while creating a schedule that supports your lifestyle and personal goals.
📚 Industry-Leading Training & Mentorship
No prior insurance experience? No problem. Receive comprehensive onboarding, one-on-one coaching, and ongoing mentorship from experienced leaders committed to your success.
💰 Weekly Pay + Performance Bonuses
Earn weekly compensation with opportunities for bonuses, incentives, residual income, and career advancement based on your performance.
♥ Comprehensive Benefits
Eligible representatives may receive:
  • Company-supported life insurance
  • Accidental death coverage
  • Health insurance reimbursement
  • Leadership development opportunities
🤝 Union-Supported Environment
Work within a supportive, union-backed structure focused on professionalism, collaboration, and long-term success.
📈 Professional Development
Continue growing through:
  • Weekly virtual workshops
  • Leadership conventions
  • Ongoing coaching
  • Advanced technology and digital tools
  • Career advancement opportunities
Incentive Trips & Recognition
Top performers may qualify for:
  • Leadership retreats
  • Incentive travel
  • Recognition programs
  • Team-building events
  • Performance awards
What You'll Do
As a Remote Benefits Representative, you'll:
  • Meet with clients through scheduled Zoom and phone consultations
  • Educate families on supplemental benefit programs
  • Help clients choose solutions that fit their needs
  • Build lasting client relationships through exceptional service
  • Participate in ongoing training and professional development
  • Work independently while collaborating with a supportive remote team
What We're Looking For
Successful candidates typically demonstrate:
🚀 Coachability
A willingness to learn, grow, and apply new skills through mentorship and training.
🌟 Positive Attitude
A professional, energetic mindset with a genuine desire to help others.
💪 Strong Work Ethic
Self-motivated individuals who take ownership of their goals and consistently strive for excellence.
🤝 Excellent Communication Skills
Ability to build trust, explain information clearly, and develop strong client relationships.
📈 Growth Mindset
Adaptable professionals who embrace feedback, continuous learning, and personal development.
No previous insurance experience is required. We value integrity, coachability, professionalism, and a commitment to helping others succeed.
Minimum Requirements
  • Must be legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional workspace suitable for virtual meetings
  • Ability to obtain any required state insurance licensing (licensing guidance provided)
About AO Globe Life
For more than 70 years, AO Globe Life has proudly served working families by partnering with labor unions, credit unions, veteran organizations, and associations across North America.
Our remote-first culture is built on mentorship, opportunity, integrity, and performance-providing individuals with the tools and support needed to build meaningful, long-term careers.
Ready to Ignite Your Career?
If you're looking for a career where your effort is recognized, your growth is supported, and your success is truly in your hands, we'd love to hear from you.
Submit your resume and compensation expectations to be considered.
All interviews are conducted virtually via Zoom for your convenience and accessibility.
Work remotely. Grow confidently. Build a future without limits.

Apply