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Remote Virtual Customer Service Jobs in Commack, NY

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Virtual Customer Service information

See Commack, NY salary details

$10

$17

$27

How much do remote virtual customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote virtual customer service in Commack, NY is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.94 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.

What are popular job titles related to Remote Virtual Customer Service jobs in Commack, NY?

For Remote Virtual Customer Service jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Customer Service jobs in Commack, NY look for?

The top searched job categories for Remote Virtual Customer Service jobs in Commack, NY are:

What cities near Commack, NY are hiring for Remote Virtual Customer Service jobs?

Cities near Commack, NY with the most Remote Virtual Customer Service job openings:

Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in Commack, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,588 per year, or $17.6 per hour.

Virtual Customer Account Manager Sales Representative - Outbound

IntelliSource

Stamford, CT • On-site, Remote

$34.22/hr

Full-time

Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Description
We are seeking motivated, results-driven Virtual Sales Representatives to join our organization. This role may focus on inbound sales, outbound sales, or a blended inbound/outbound model, depending on business need. Representatives engage with customers virtually to identify needs, present solutions, and close sales while delivering an exceptional customer experience. This is a fast-paced, performance-based role offering a base pay plus commission structure.
Virtual Senior Business Sales Representatives Compensation
Total Target Compensation (Base pay + Commission) $34.22/hour+
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Disclaimer: Starting rate will vary and is dependent on several factors, including your city/state of residence.
Comcast follows all local and state regulations/laws regarding minimum wage.
Virtual Senior Business Sales Representatives Benefits
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
401k available after 90 days
Paid training
Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
Tuition Reimbursement (where applicable)
Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
Remote Flexibility: This role offers full remote work opportunities, allowing you to excel from the comfort of your home.
Virtual Senior Business Sales Representative Responsibilities:
Conduct high-volume inbound/outbound calls to new or existing business customers.
Focused on mobile device solutions on small to medium sized business
Actively prospect, upsell, cross-sell, and retain customers through consultative selling.
Manage a personal sales pipeline and meet or exceed monthly sales targets.
Demonstrate confidence in value-based selling and objection handling.
Thrive in a metrics-driven environment with aggressive goals.
Qualifications:
High school diploma or equivalent
Minimum 1-2 years of commission-driven sales experience
Demonstrated ability to work independently and remotely
Reliable internet connection with a minimum 100 Mbps speed
Home office setup meeting specified requirement
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Comcast in an EOE/Veterans/Disabled/LGBT employer
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
Our company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.

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