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Remote Virtual Customer Service Jobs in Commack, NY

Kensoft Inc.

Virtual Assistant

New York, NY · Remote

$36/hr

... Virtual Assistant to provide remote administrative and operational support. The successful ... Prepare reports, presentations, and basic business documents. * Assist with customer and client ...

MagnaCare

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims ...

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Ruhl Construction

Customer Service

New York, NY · Remote

$35/hr

Position Overview We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and ...

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

Remote work from home * Residual Income * Full health benefits * Hands-on 1-on-1 training * All ... Customer service and/or retail experience preferred but not required In the interest of community ...

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All JobsCustomer Service JobsRemote Virtual Customer Service JobsRemote Virtual Customer Service Jobs in Commack, NY

Remote Virtual Customer Service information

See Commack, NY salary details

$10

$17

$27

How much do remote virtual customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote virtual customer service in Commack, NY is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.94 per hour, depending on experience, location, and employer.

What is a remote virtual customer service representative?

A Remote Virtual Customer Service job involves assisting customers with their inquiries, problems, or orders through online channels such as email, chat, or phone, all while working from a remote location. Employees in this role help resolve issues, provide product information, and ensure customer satisfaction without being physically present in a call center or office. This position typically requires strong communication skills, problem-solving abilities, and comfort with digital tools. Remote virtual customer service jobs are popular for their flexibility and the ability to work from home. Many companies now offer these positions to support customers across different time zones and regions.

What are the key skills and qualifications needed to thrive as a remote virtual customer service representative?

To thrive as a Remote Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent patience, active listening, and self-motivation are crucial soft skills for delivering effective service remotely. These competencies ensure customer satisfaction and efficient issue resolution in a virtual work environment.

What are some common challenges faced by remote virtual customer service representatives, and how can they be managed effectively?

Remote virtual customer service representatives often face challenges such as maintaining clear communication without in-person cues, managing time effectively in a home environment, and staying motivated in an isolated setting. To address these, it's helpful to establish a dedicated workspace, use collaboration tools to stay connected with team members, and follow a structured daily schedule. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support ongoing professional development.

What is the difference between Remote Virtual Customer Service vs Remote Virtual Technical Support?

AspectRemote Virtual Customer ServiceRemote Virtual Technical Support
Required SkillsCommunication, problem-solving, product knowledgeTechnical troubleshooting, software/hardware knowledge
Work EnvironmentCustomer service centers, home officesTechnical help desks, remote support centers
Common EmployersRetail, e-commerce, service providersIT companies, software providers, tech support firms

Remote Virtual Customer Service and Remote Virtual Technical Support both involve assisting customers remotely, but they differ mainly in skill requirements. Customer service roles focus on communication and product knowledge, while technical support requires technical troubleshooting skills. Both roles are typically performed from home and are common in various industries, but technical support often demands more specialized technical credentials.

How to become a remote virtual customer service?

To become a remote virtual customer service representative, you typically need strong communication skills, computer literacy, and experience with customer service tools like live chat or CRM software. Many employers require a high school diploma or equivalent and may prefer prior customer service experience. Setting up a quiet workspace and having reliable internet are also essential for success in this role.

What are popular job titles related to Remote Virtual Customer Service jobs in Commack, NY?

For Remote Virtual Customer Service jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Customer Service jobs in Commack, NY look for?

The top searched job categories for Remote Virtual Customer Service jobs in Commack, NY are:

What cities near Commack, NY are hiring for Remote Virtual Customer Service jobs?

Cities near Commack, NY with the most Remote Virtual Customer Service job openings:

Remote Virtual Customer Service jobs near you
Infographic showing various Remote Virtual Customer Service job openings in Commack, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,588 per year, or $17.6 per hour.

Virtual Assistant

Kensoft Inc.

New York, NY • Remote

$36/hr

Full-time

Posted 18 days ago

Job description

About the Role

We are seeking a highly organized, dependable, and proactive Virtual Assistant to provide remote administrative and operational support. The successful candidate will help manage day-to-day tasks, keep information organized, and ensure that deadlines and priorities are handled efficiently.

This role is ideal for someone who is comfortable working independently, communicates clearly, and is confident using online tools and digital platforms.

Key Responsibilities

  • Manage calendars, schedules, appointments, and meeting arrangements.
  • Respond to emails, messages, and routine inquiries in a professional manner.
  • Perform data entry, document preparation, and general administrative tasks.
  • Organize digital files, records, spreadsheets, and other business information.
  • Conduct online research and compile information when required.
  • Prepare reports, presentations, and basic business documents.
  • Assist with customer and client communications.
  • Coordinate tasks, follow-ups, and deadlines.
  • Maintain confidentiality when handling company or customer information.
  • Support team members with other administrative duties as needed.

Requirements

  • Strong organizational and time-management skills.
  • Excellent written and verbal communication.
  • Good attention to detail and accuracy.
  • Comfortable working independently in a remote environment.
  • Proficiency with email, Microsoft Office, Google Workspace, and online collaboration tools.
  • Ability to manage multiple tasks and prioritize effectively.
  • Reliable internet connection and a suitable remote-work setup.
  • Previous administrative or virtual assistant experience is an advantage but not required.