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Entry Level Remote Chat Support Agent Jobs in Rochester, NY

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Support? Minimal. Real opportunity? Rare. You deserve better. At The Schnitzer Agency , we do ... This is a remote position with flexible hours * Full-time is strongly preferred, though part-time ...

Field Application Engineer '27

Fairport, NY ยท On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Cook II

Rochester, NY ยท On-site +1

$13.75 - $18.50/hr

... Support Level 2 - An intermediate level role with working foundational knowledge and skills to ... May provide assistance to entry level staff. Why Work for RIT Dining RIT Dining serves thousands of ...

... , Enrolled Agent or Member of the Bar What Sets You Apart - Master's Degree preferred ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

Entry Level Remote Chat Support Agent information

See Rochester, NY salary details

$10

$18

$30

How much do entry level remote chat support agent jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for entry level remote chat support agent in Rochester, NY is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Chat Support Agent vs Customer Service Representative?

AspectEntry Level Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person
Required SkillsCommunication, typing, basic tech knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageTech, retail, e-commerceRetail, telecom, banking, various sectors

Entry Level Remote Chat Support Agents primarily handle online chat inquiries in a remote setting, focusing on quick, written communication. Customer Service Representatives may work in various environments, handling calls or in-person interactions. While both roles require strong communication skills, chat support emphasizes typing speed and tech familiarity, whereas customer service roles may involve more interpersonal interaction. Both are common entry-level positions in customer service industries, with overlapping skills but different work settings.

What are popular job titles related to Entry Level Remote Chat Support Agent jobs in Rochester, NY? For Entry Level Remote Chat Support Agent jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support Agent jobs in Rochester, NY look for? The top searched job categories for Entry Level Remote Chat Support Agent jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Remote Chat Support Agent jobs? Cities near Rochester, NY with the most Entry Level Remote Chat Support Agent job openings:
Infographic showing various Entry Level Remote Chat Support Agent job openings in Rochester, NY as of July 2026, with employment types broken down into 73% Full Time, 19% Part Time, and 8% Temporary. Highlights an 100% Remote job distribution, with an average salary of $39,135 per year, or $18.8 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY โ€ข Remote

$15.75 - $21.50/hr

Part-time

Posted 24 days ago


Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.