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Entry Level Remote Chat Support Agent Jobs in Rochester, NY

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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All JobsChat Support Agent JobsEntry Level Remote Chat Support Agent JobsEntry Level Remote Chat Support Agent Jobs in Rochester, NY

Entry Level Remote Chat Support Agent information

See Rochester, NY salary details

$10

$18

$30

How much do entry level remote chat support agent jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level remote chat support agent in Rochester, NY is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $21.59 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Chat Support Agent vs Customer Service Representative?

AspectEntry Level Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person
Required SkillsCommunication, typing, basic tech knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageTech, retail, e-commerceRetail, telecom, banking, various sectors

Entry Level Remote Chat Support Agents primarily handle online chat inquiries in a remote setting, focusing on quick, written communication. Customer Service Representatives may work in various environments, handling calls or in-person interactions. While both roles require strong communication skills, chat support emphasizes typing speed and tech familiarity, whereas customer service roles may involve more interpersonal interaction. Both are common entry-level positions in customer service industries, with overlapping skills but different work settings.

What are popular job titles related to Entry Level Remote Chat Support Agent jobs in Rochester, NY?

For Entry Level Remote Chat Support Agent jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote Chat Support Agent jobs in Rochester, NY look for?

The top searched job categories for Entry Level Remote Chat Support Agent jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Entry Level Remote Chat Support Agent jobs?

Cities near Rochester, NY with the most Entry Level Remote Chat Support Agent job openings:

Entry Level Remote Chat Support Agent jobs near you
Infographic showing various Entry Level Remote Chat Support Agent job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,135 per year, or $18.8 per hour.

Employee Benefits Specialist(remote)

Zuzick Organization of Globe Life

Geneseo, NY • Remote

Full-time

Posted 24 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

About the Role:

We are seeking motivated individuals to join our growing remote team as an Employee Benefits Specialist. This is an entry-level opportunity designed for candidates who are eager to learn the fundamentals of protecting employees, work directly with members, and support the delivery of benefit solutions. No prior industry experience is required- comprehensive training, licensing support, and ongoing mentorship are provided, with clear opportunities for long term growth and leadership development.

Key Responsibilities:

Engage with members to understand their goals and provide clear, supportive guidance

Assist in developing client-focused strategies under the direction of experienced team leaders

Maintain consistent communication with members to ensure a positive experience

Support follow-up processes and help ensure client needs are met in a timely manner

Collaborate with team members in a fully remote environment

Participate in ongoing training, coaching, and professional development

Gradually take on increased responsibility and leadership tasks as skills develop

Strong communication and interpersonal skills

Coachable, dependable, and self-motivated individuals

Ability to work independently in a remote setting

Interest in leadership development and long-term career growth

Professional attitude with a client-first mindset

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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