The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Entry Level Remote Agent
Columbus, OH · On-site +1
$90K - $120K/yr
Training and ongoing professional development support * Monthly and quarterly performance bonuses ... remote team.
Entry Level Remote Agent
Columbus, OH · On-site +1
$90K - $120K/yr
Training and ongoing professional development support * Monthly and quarterly performance bonuses ... remote team.
POS Support Agent
Etna, OH · On-site
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
POS Support Agent
Etna, OH · On-site
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
POS Support Agent
Etna, OH · On-site
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
POS Support Agent
Etna, OH · On-site
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Entry Level Remote Benefits Advisor
Columbus, OH · On-site
$56K - $70K/yr
We are seeking motivated individuals to join our growing remote team as a Entry Level Remote ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
Entry Level Remote Benefits Advisor
Columbus, OH · On-site
$56K - $70K/yr
We are seeking motivated individuals to join our growing remote team as a Entry Level Remote ... No prior industry experience is required- comprehensive training, licensing support, and ongoing ...
Entry-Level Remote Sales
Columbus, OH · On-site
Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...
Entry-Level Remote Sales
Columbus, OH · On-site
Position: Entry-Level Manager - Leadership Development Track (Remote) If you're driven, coachable ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Entry Level Remote Sales Role
Columbus, OH · Remote
$1.5K - $5.3K/wk
About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...
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Entry Level Remote Sales Role
Columbus, OH · Remote
$1.5K - $5.3K/wk
About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...
Insurance Service Associate - Remote
Delaware, OH · Remote
$13.75 - $19/hr
Provides entry level service and support to policyholders with a focus on first contact resolution ... The role is an entry point for new employees to gain experience and move into Service Agent ...
Insurance Service Associate - Remote
Delaware, OH · Remote
$13.75 - $19/hr
Provides entry level service and support to policyholders with a focus on first contact resolution ... The role is an entry point for new employees to gain experience and move into Service Agent ...
Entry Level Remote Insurance Sales
Columbus, OH · Remote
$1.5K - $3.2K/wk
About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...
Quick apply
Entry Level Remote Insurance Sales
Columbus, OH · Remote
$1.5K - $3.2K/wk
About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
POS Support Agent - Etna, Ohio
Newark, OH · On-site
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
Quick apply
POS Support Agent - Etna, Ohio
Newark, OH · On-site
Essential duties and responsibilities The POS Support Agent provides frontline technical support ... chat, or ticketing system from site locations. * Troubleshoot and resolve Tier 1 and Tier 2 issues ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Quick apply
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Entry Level Remote Chat Support Agent information
See salary details
$10.82 - $12.63
5% of jobs
$12.63 - $14.44
13% of jobs
$15.26 is the 25th percentile. Wages below this are outliers.
$14.44 - $16.26
16% of jobs
The median wage is $17.66 / hr.
$16.26 - $18.07
21% of jobs
$18.07 - $19.89
18% of jobs
$20.47 is the 75th percentile. Wages above this are outliers.
$19.89 - $21.70
7% of jobs
$21.70 - $23.51
7% of jobs
$23.51 - $25.33
5% of jobs
$25.33 - $27.14
2% of jobs
$27.14 - $28.96
3% of jobs
$28.96 - $30.77
2% of jobs
$10
$19
$30
How much do entry level remote chat support agent jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for entry level remote chat support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.
What are popular job titles related to Entry Level Remote Chat Support Agent jobs?
For Entry Level Remote Chat Support Agent jobs, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support Agent jobs look for?
The top searched job categories for Entry Level Remote Chat Support Agent jobs are:
What cities are hiring for Entry Level Remote Chat Support Agent jobs?
Cities with the most Entry Level Remote Chat Support Agent job openings:
What states have the most Entry Level Remote Chat Support Agent jobs?
States with the most job openings for Entry Level Remote Chat Support Agent jobs include:
What are the most commonly searched types of Remote Chat Support Agent jobs?
The most popular types of Remote Chat Support Agent jobs are:
IT Technical Support / Helpdesk Support in South Jordan, UT 84095
Columbus, OH • On-site
$21/hr
Contractor
Re-posted 20 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent processes. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience
Required Education:
• High school diploma or GED with relevant work experience
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience
Required Education:
• High school diploma or GED with relevant work experience