Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Chat and Email Representative to prospective clients through clear, timely, and professional ... As a key part of the support team, you will help ensure accurate information, timely responses, and ...
Philadelphia, PA · Remote
$16.25 - $22/hr
Remote Chat and Email Representative to prospective clients through clear, timely, and professional ... As a key part of the support team, you will help ensure accurate information, timely responses, and ...
Oil City, PA · On-site +1
$35K - $47K/yr
We are hiring for an entry-level remote sales position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
Oil City, PA · On-site +1
$35K - $47K/yr
We are hiring for an entry-level remote sales position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with full training and mentorship provided ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with full training and mentorship provided ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with full training and mentorship provided ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with full training and mentorship provided ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with full training and mentorship provided ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote sales position with full training and mentorship provided ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
We are hiring for an entry-level remote position with no experience required . This is an ... No agent's success, earnings, or production results should be viewed as typical, average or ...
Remote Position - Licensing Support Included #Aifriendly #WorkFromHome #Remote #RemoteWork ... EntryLevel #Flexible #NoExpeerienceNeeded #wfh #RemotePosition #WorkAnytime #AI
Remote Position - Licensing Support Included #Aifriendly #WorkFromHome #Remote #RemoteWork ... EntryLevel #Flexible #NoExpeerienceNeeded #wfh #RemotePosition #WorkAnytime #AI
This entry-level remote travel support role involves helping travelers research destinations, coordinate reservations, and manage booking details for hotels, cruises, and vacation packages. Training ...
This entry-level remote travel support role involves helping travelers research destinations, coordinate reservations, and manage booking details for hotels, cruises, and vacation packages. Training ...
$13.50 - $18.50/hr
Provides entry level service and support to policyholders with a focus on first contact resolution ... The role is an entry point for new employees to gain experience and move into Service Agent ...
$13.50 - $18.50/hr
Provides entry level service and support to policyholders with a focus on first contact resolution ... The role is an entry point for new employees to gain experience and move into Service Agent ...
$12.50 - $17/hr
Provides entry level service and support to policyholders with a focus on first contact resolution ... The role is an entry point for new employees to gain experience and move into Service Agent ...
$12.50 - $17/hr
Provides entry level service and support to policyholders with a focus on first contact resolution ... The role is an entry point for new employees to gain experience and move into Service Agent ...
Philadelphia, PA · On-site +1
$60K - $200K/yr
Job Details We are looking for experienced and entry-level Remote Insurance Sales Representatives ... Our unique model supports different career goals, whether building a team or focusing on being a ...
Philadelphia, PA · On-site +1
$60K - $200K/yr
Job Details We are looking for experienced and entry-level Remote Insurance Sales Representatives ... Our unique model supports different career goals, whether building a team or focusing on being a ...
Pittsburgh, PA · Remote
$15.50 - $21/hr
... Chat Representative. This position will be remote, allowing you to work from the comfort of your ... Provide product information, pricing, and support to customers * Troubleshoot and resolve customer ...
New
Quick apply
Pittsburgh, PA · Remote
$15.50 - $21/hr
... Chat Representative. This position will be remote, allowing you to work from the comfort of your ... Provide product information, pricing, and support to customers * Troubleshoot and resolve customer ...
New
... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...
... remote environment. Required Qualifications Proven Service Desk / IT Support experience in a professional environment Strong experience handling chat-based technical support Familiarity with ...
New Castle, PA · Remote
$30K/yr
... Remote Entry-Level Supervisors to support and coach our call center agents. This is a great ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...
New Castle, PA · Remote
$30K/yr
... Remote Entry-Level Supervisors to support and coach our call center agents. This is a great ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...
New Castle, PA · Remote
$30K/yr
... Remote Entry-Level Supervisors to support and coach our call center agents. This is a great ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...
New Castle, PA · Remote
$30K/yr
... Remote Entry-Level Supervisors to support and coach our call center agents. This is a great ... Communicate with agents via chat, phone, and video (Microsoft Teams) * Address performance concerns ...
Philadelphia, PA · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Philadelphia, PA · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
| Aspect | Entry Level Remote Chat Support Agent | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, online chat platform | In-office or remote, phone and in-person |
| Required Skills | Communication, typing, basic tech knowledge | Communication, problem-solving, interpersonal skills |
| Common Certifications | None typically required | Customer service or communication certifications optional |
| Industry Usage | Tech, retail, e-commerce | Retail, telecom, banking, various sectors |
Entry Level Remote Chat Support Agents primarily handle online chat inquiries in a remote setting, focusing on quick, written communication. Customer Service Representatives may work in various environments, handling calls or in-person interactions. While both roles require strong communication skills, chat support emphasizes typing speed and tech familiarity, whereas customer service roles may involve more interpersonal interaction. Both are common entry-level positions in customer service industries, with overlapping skills but different work settings.
The most popular types of Remote Chat Support Agent jobs in Pennsylvania are:
For Entry Level Remote Chat Support Agent jobs in Pennsylvania, the most frequently searched job titles are:
The top searched job categories for Entry Level Remote Chat Support Agent jobs in Pennsylvania are:
Cities in Pennsylvania with the most Entry Level Remote Chat Support Agent job openings:
Philadelphia, PA • Remote
$16.25 - $22/hr
Full-time
Posted 21 days ago
Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident handling a high volume of inquiries while providing a positive experience in every interaction.
As a key part of the support team, you will help ensure accurate information, timely responses, and a welcoming first impression of the practice. You will play an important role in strengthening trust, improving responsiveness, and supporting smooth day-to-day communication across the organization.
What You'll Do
Respond to incoming chat and email inquiries from prospective clients in a professional and courteous manner
Provide accurate information about services, scheduling, general policies, and next steps based on internal guidelines
Route complex or sensitive inquiries to the appropriate team members when needed
Document customer interactions clearly and accurately in internal systems
Follow up on unresolved messages to ensure timely resolution
Monitor shared inboxes and chat platforms to maintain response time standards
Identify common questions or recurring concerns and share insights with leadership to help improve service and communication
Support administrative communication tasks as needed to help maintain efficient operations
Protect company information by following privacy, confidentiality, and data handling procedures
What Success Looks Like
Communication is handled with empathy, professionalism, and attention to detail
Inquiries are documented thoroughly and escalated appropriately when necessary
Response time and service quality standards are consistently met
Internal teams are supported by organized communication and reliable follow-through
Required Qualifications
Experience in customer service, administrative support, or a similar communication-focused role
Strong written communication skills with excellent grammar, spelling, and tone
Ability to manage multiple conversations and priorities while staying organized
Comfort working independently in a remote environment
Strong attention to detail and ability to follow established processes
Basic proficiency with email platforms, chat tools, and computer systems
Ability to handle sensitive information with discretion and professionalism
Reliable internet connection and a productive remote work setup
Nice to Have
Familiarity with scheduling systems, CRM platforms, or electronic documentation tools
Experience supporting clients through written digital channels
Work Environment
Fully remote role
Primarily text-based communication through chat and email
Collaboration with administrative support teams as needed
Structured workflows with opportunities to contribute ideas for improving communication and service quality
All your information will be kept confidential according to EEO guidelines.
