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Entry Level Remote Chat Support Agent Jobs in Philadelphia, PA

Nexera

Entry Level Remote Sales Role

Philadelphia, PA · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Sales Role

Wilmington, DE · Remote

$1.5K - $5.3K/wk

About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...

Nexera

Entry Level Remote Insurance Sales

Wilmington, DE · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

Camesi Agency

Remote Insurance Agent

Philadelphia, PA · Remote

$80K - $120K/yr

Comprehensive training and licensing support are provided. Key Responsibilities * Conduct virtual ... Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ...

Symmetry

Remote Work Sales Agent

Philadelphia, PA · Remote

$180K/yr

We are currently looking for representatives ranging from entry level to experienced professionals ... We prioritize work-life balance and provide the necessary support and resources for your success.

Liveops

Remote Customer Service Agent

Philadelphia, PA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... virtual customer service support for a variety of client programs across industries. This ...

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All JobsChat Support Agent JobsEntry Level Remote Chat Support Agent JobsEntry Level Remote Chat Support Agent Jobs in Philadelphia, PA

Entry Level Remote Chat Support Agent information

See Philadelphia, PA salary details

$10

$19

$31

How much do entry level remote chat support agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level remote chat support agent in Philadelphia, PA is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $22.07 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Remote Chat Support Agent vs Customer Service Representative?

AspectEntry Level Remote Chat Support AgentCustomer Service Representative
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person
Required SkillsCommunication, typing, basic tech knowledgeCommunication, problem-solving, interpersonal skills
Common CertificationsNone typically requiredCustomer service or communication certifications optional
Industry UsageTech, retail, e-commerceRetail, telecom, banking, various sectors

Entry Level Remote Chat Support Agents primarily handle online chat inquiries in a remote setting, focusing on quick, written communication. Customer Service Representatives may work in various environments, handling calls or in-person interactions. While both roles require strong communication skills, chat support emphasizes typing speed and tech familiarity, whereas customer service roles may involve more interpersonal interaction. Both are common entry-level positions in customer service industries, with overlapping skills but different work settings.

What are the most commonly searched types of Remote Chat Support Agent jobs in Philadelphia, PA? The most popular types of Remote Chat Support Agent jobs in Philadelphia, PA are:
What are popular job titles related to Entry Level Remote Chat Support Agent jobs in Philadelphia, PA? For Entry Level Remote Chat Support Agent jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Chat Support Agent jobs in Philadelphia, PA look for? The top searched job categories for Entry Level Remote Chat Support Agent jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Entry Level Remote Chat Support Agent jobs? Cities near Philadelphia, PA with the most Entry Level Remote Chat Support Agent job openings:
Entry Level Remote Chat Support Agent jobs near you
Infographic showing various Entry Level Remote Chat Support Agent job openings in Philadelphia, PA as of August 2026, with employment types broken down into 76% Full Time, 14% Part Time, 3% Temporary, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,024 per year, or $19.2 per hour.

Remote Chat and Email Representative

Jobs for Humanity

Philadelphia, PA • Remote

$16.25 - $22/hr

Full-time

Posted 8 days ago

Job description

Job Description

Remote Chat and Email Representative to prospective clients through clear, timely, and professional written communication. This role is ideal for someone who is organized, empathetic, and confident handling a high volume of inquiries while providing a positive experience in every interaction.

As a key part of the support team, you will help ensure accurate information, timely responses, and a welcoming first impression of the practice. You will play an important role in strengthening trust, improving responsiveness, and supporting smooth day-to-day communication across the organization.

What You'll Do

  • Respond to incoming chat and email inquiries from prospective clients in a professional and courteous manner

  • Provide accurate information about services, scheduling, general policies, and next steps based on internal guidelines

  • Route complex or sensitive inquiries to the appropriate team members when needed

  • Document customer interactions clearly and accurately in internal systems

  • Follow up on unresolved messages to ensure timely resolution

  • Monitor shared inboxes and chat platforms to maintain response time standards

  • Identify common questions or recurring concerns and share insights with leadership to help improve service and communication

  • Support administrative communication tasks as needed to help maintain efficient operations

  • Protect company information by following privacy, confidentiality, and data handling procedures

What Success Looks Like

  • Communication is handled with empathy, professionalism, and attention to detail

  • Inquiries are documented thoroughly and escalated appropriately when necessary

  • Response time and service quality standards are consistently met

  • Internal teams are supported by organized communication and reliable follow-through

Required Qualifications

  • Experience in customer service, administrative support, or a similar communication-focused role

  • Strong written communication skills with excellent grammar, spelling, and tone

  • Ability to manage multiple conversations and priorities while staying organized

  • Comfort working independently in a remote environment

  • Strong attention to detail and ability to follow established processes

  • Basic proficiency with email platforms, chat tools, and computer systems

  • Ability to handle sensitive information with discretion and professionalism

  • Reliable internet connection and a productive remote work setup

Nice to Have

  • Familiarity with scheduling systems, CRM platforms, or electronic documentation tools

  • Experience supporting clients through written digital channels

Work Environment

  • Fully remote role

  • Primarily text-based communication through chat and email

  • Collaboration with administrative support teams as needed

  • Structured workflows with opportunities to contribute ideas for improving communication and service quality

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply