The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
Technical Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Independent Sales Rep Hormone Therapy | Uncapped Commission (Remote)
Columbus, OH · Remote
$30K - $600K/yr
Columbus, OH Remote (within territory) Contract | Healthcare Sales | Pharma Sales | Field Sales $30 ... and supports medical providers on EvexiPEL, our proprietary hormone therapy protocol. We're ...
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Independent Sales Rep Hormone Therapy | Uncapped Commission (Remote)
Columbus, OH · Remote
$30K - $600K/yr
Columbus, OH Remote (within territory) Contract | Healthcare Sales | Pharma Sales | Field Sales $30 ... and supports medical providers on EvexiPEL, our proprietary hormone therapy protocol. We're ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Remote Insurance Sales Agent - TV Leads Provided, No Cold Calling
Columbus, OH · Remote
$75K - $999K/yr
Licensed Life Insurance Agent Tired of chasing people who never asked to be called? Taylored Legacy ... support to help you reach your full potential. Commission-based 1099 independent contractor ...
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Remote Insurance Sales Agent - TV Leads Provided, No Cold Calling
Columbus, OH · Remote
$75K - $999K/yr
Licensed Life Insurance Agent Tired of chasing people who never asked to be called? Taylored Legacy ... support to help you reach your full potential. Commission-based 1099 independent contractor ...
The Insurance Agent will be responsible for developing client relationships, identifying insurance ... With remote work, licensing support, training resources, and a 100% commission structure, this ...
The Insurance Agent will be responsible for developing client relationships, identifying insurance ... With remote work, licensing support, training resources, and a 100% commission structure, this ...
The Insurance Agent will be responsible for developing client relationships, identifying insurance ... With remote work, licensing support, training resources, and a 100% commission structure, this ...
The Insurance Agent will be responsible for developing client relationships, identifying insurance ... With remote work, licensing support, training resources, and a 100% commission structure, this ...
The Insurance Agent will be responsible for developing client relationships, identifying insurance ... With remote work, licensing support, training resources, and a 100% commission structure, this ...
Quick apply
The Insurance Agent will be responsible for developing client relationships, identifying insurance ... With remote work, licensing support, training resources, and a 100% commission structure, this ...
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
IT Support
Columbus, OH · On-site
$20 - $22/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
IT Support/ Help Desk in Columbus, OH 43219
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Remote Insurance Agent
Columbus, OH · Remote
$60K - $110K/yr
... commissions, team overrides, production bonuses, renewals starting at 1.75% from day one. Key ... These tools support and do not replace human decision-making. By applying, you consent to the ...
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Remote Insurance Agent
Columbus, OH · Remote
$60K - $110K/yr
... commissions, team overrides, production bonuses, renewals starting at 1.75% from day one. Key ... These tools support and do not replace human decision-making. By applying, you consent to the ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Quick apply
Customer Support Specialist
Columbus, OH · Remote
$20/hr
Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ... This is a fully remote position, but you must be located within the United States * Fluent in ...
Licensed Life Insurance Agent - Remote | 100% Commission
Columbus, OH · On-site +1
$30K - $160K/yr
This is a remote, commission-based opportunity for licensed agents who want access to quality leads ... Structured onboarding and ongoing support * Mentorship from experienced agency leadership ...
Licensed Life Insurance Agent - Remote | 100% Commission
Columbus, OH · On-site +1
$30K - $160K/yr
This is a remote, commission-based opportunity for licensed agents who want access to quality leads ... Structured onboarding and ongoing support * Mentorship from experienced agency leadership ...
Remote Work Sales Agent
Columbus, OH · On-site +1
$180K/yr
Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... commission-based role . We prioritize work-life balance and provide the necessary support and ...
Remote Work Sales Agent
Columbus, OH · On-site +1
$180K/yr
Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time ... commission-based role . We prioritize work-life balance and provide the necessary support and ...
$24/hr Remote Health Agents + OT + Weekly Commissions
Columbus, OH · Remote
$768 - $1.3K/wk (+ commission)
Weekly commission on every enrollment. We're hiring high performing remote ACA agents who want a ... If they're hired and both of you finish the season, you earn $300 per agent . Refer three = $900 ...
$24/hr Remote Health Agents + OT + Weekly Commissions
Columbus, OH · Remote
$768 - $1.3K/wk (+ commission)
Weekly commission on every enrollment. We're hiring high performing remote ACA agents who want a ... If they're hired and both of you finish the season, you earn $300 per agent . Refer three = $900 ...
Insurance Agent
Columbus, OH · Remote
$50K - $75K/yr
Provide ongoing client support and maintain strong, long-term relationships. * Manage leads and ... Remote work opportunity with flexible scheduling. * Competitive commission structure with bonus ...
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Insurance Agent
Columbus, OH · Remote
$50K - $75K/yr
Provide ongoing client support and maintain strong, long-term relationships. * Manage leads and ... Remote work opportunity with flexible scheduling. * Competitive commission structure with bonus ...
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Client Support Specialist (Remote)
Columbus, OH · Remote
$17.50 - $23.50/hr
... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner
Remote Insurance Sales Agent
Columbus, OH · On-site +1
Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... THIS IS A COMMISSION ONLY POSITION! Responsibilities: Our agents call through leads from clients ...
Remote Insurance Sales Agent
Columbus, OH · On-site +1
Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... THIS IS A COMMISSION ONLY POSITION! Responsibilities: Our agents call through leads from clients ...
Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... THIS IS A COMMISSION ONLY POSITION! Responsibilities: Our agents call through leads from clients ...
Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... THIS IS A COMMISSION ONLY POSITION! Responsibilities: Our agents call through leads from clients ...
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IT Technical Support / Helpdesk Support in South Jordan, UT 84095
Columbus, OH • On-site
Amicis Global
$21/hr
Contractor
Re-posted 13 days ago
Job description
Title: IT Technical Support / Chat Support
Location: Columbus, OH 43219
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest level of customer service, the Service Desk Chat Agent answers incoming chats, tracks all information in a ticket tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Chat Agent is focused on achieving high levels of first contact resolution and identifying opportunities to streamline/automate agent processes. The Chat Agent will need to effectively run multiple chats concurrently while maintaining best in class service.
Expectation of Role:
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience
Required Education:
• High school diploma or GED with relevant work experience
Customer Service Skills:
• Demonstrate active listening in order to gain an accurate understanding of the situation
• Being empathetic to the customer’s situation while also showcasing advocacy and ownership of seeking resolution
• Acknowledging the sense of urgency for resolving the issue
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding
Communicate effectively:
• Producing accurate detailed documentation consumable by end users, level two support, and problem management
• Maintain professionalism and netiquette to ensure messages are received as intended
• Respond timely via the chat platform to prevent delay or frustration
• Clearly document actions taken in ticketing record for tracking and data analytics
Technical Proficiency:
• Leverage the chat tooling and ticketing platform effectively
• Provide high quality end-user technical support, related to enterprise software and hardware
• Ability to assess, triage, research, educate, and resolve incidents and requests regarding the use of application software products and/or infrastructure components
Culture Carrier:
• Demonstrate the ability to collaborate with others
• Display a safe and positive attitude
• Adhere to policies and procedures and act in the best interest of the overall firm
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Problem solving skills
• Self-Motivated
• Two to five years of proven, qualified related work experience in a comparable complex and fast paced work environment
• Preferred work experience in technical support role but not required
• Two to five years of chat experience
Required Education:
• High school diploma or GED with relevant work experience
About Amicis Global Technologies
Sourced by ZipRecruiter
Headquarters location
Brampton, ON, CA