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Commission Remote Chat Support Agent Jobs in Oregon

The Hackett Group

Consultant

Portland, OR · Remote

$21 - $26/hr

A Call Center Support Agent serves as the frontline representative of a company, managing a variety ... Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from ...

Promoted2

Remote Insurance Agent

Eugene, OR · Remote

$60K - $110K/yr

... commissions, team overrides, production bonuses, renewals starting at 1.75% from day one. Key ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Portland, OR · Remote

$60K - $110K/yr

... commissions, team overrides, production bonuses, renewals starting at 1.75% from day one. Key ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Cresta

Solutions Engineer, AI Agent

OR · On-site +1

Support high-stakes AI Agent demos. You step in to own the most complex and high-stakes AI Agent ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

The McCrimmon Agency

Life Insurance Sales Agent

Eugene, OR · On-site +1

$50K - $175K/yr

... a remote, commission-based insurance sales opportunity for someone who wants flexibility ... If unlicensed, we provide training, mentorship, and licensing support to help you get started. What ...

Promoted2

Remote Insurance Agent

Salem, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

Eugene, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Insurance Agent

Woodburn, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

Gresham, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Insurance Agent

Ontario, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

Portland, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Insurance Agent

Klamath Falls, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

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All JobsChat Support Agent JobsCommission Remote Chat Support Agent JobsCommission Remote Chat Support Agent Jobs in Oregon

Commission Remote Chat Support Agent information

What is the difference between Commission Remote Chat Support Agent vs Customer Service Representative?

AspectCommission Remote Chat Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat support toolsHigh school diploma or equivalent; customer service training
Work EnvironmentRemote, online chat platformsRemote or in-office, phone and chat support
Employer & IndustryE-commerce, tech, retail companiesVarious industries including retail, telecom, finance
CompensationBase pay plus commission based on sales or performanceHourly wage or salary, sometimes with bonuses

Commission Remote Chat Support Agents focus on providing support via online chat while earning commissions based on sales or performance metrics. Customer Service Representatives handle customer inquiries through chat or phone, typically earning a fixed wage. Both roles require strong communication skills, but the commission structure distinguishes the support agent from traditional customer service roles.

What are popular job titles related to Commission Remote Chat Support Agent jobs in Oregon? For Commission Remote Chat Support Agent jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Commission Remote Chat Support Agent jobs in Oregon look for? The top searched job categories for Commission Remote Chat Support Agent jobs in Oregon are:
Commission Remote Chat Support Agent jobs near you

Consultant

The Hackett Group

Portland, OR • Remote

$21 - $26/hr

Full-time

Re-posted 4 days ago

Job description

A Call Center Support Agent serves as the frontline representative of a company, managing a variety of employee interactions primarily through phone calls, emails, and live chats. Their main goal is to provide exceptional customer service and resolve any time entry, HR, Payroll related issues that the employee may have. 

Key Responsibilities

  • Respond in a timely and professional manner to inbound calls, emails, and chat inquiries from employees and managers regarding HR policies, procedures, and systems
    • Provide accurate and timely information on HR-related topics such as time entry, scheduling and absences, payroll, onboarding, performance management, and the like
    • Troubleshoot and resolve issues related to HR systems and processes, escalating complex cases to higher-level support or subject matter experts as needed
    • Assist with HR process improvements by identifying recurring issues and suggesting enhancements to streamline operations
    • Collaborate with client team members to ensure consistent and effective service delivery
    • Document and accurately track all inquiries, interactions, and resolutions in the CRM system to ensure proper follow-up and reporting
    • Meet SLA and performance targets and contribute to team goals.
    • Participant in continuous improvement by suggesting opportunities to improve employee experience.

Required skills/experience.

  • High-proficiency verbal and written communication
    • More than one year's experience in a call center or customer service role is mandatory
    • Overall exposure or knowledge in any of the following general HR processes such as time and attendance, employee concerns, onboarding, talent management, and payroll
    • High-quality customer service skills
    • Excellent communication and people skills
    • Ability to manage stressful situations and remain calm under pressure

Recommended Specific Technical Skills

  • Proficiency in using computer systems such as HR system and Microsoft Suite
    • Experience with issue tracking using a solution such as ServiceNow or Oracle HR Help Desk
    • Experience with time, scheduling and attendance modules in Workforce Software application 
    • Experience with HR Solutions such as Oracle HCM Cloud is highly beneficial 

Working Conditions:

  • A collaborative and innovative work environment
  • The opportunity to work in a global company with top class systems
  • Opportunities for professional growth
  • Full-time position
  • Remote from home work; consistent internet connection required; professional home office with limited background noise required; and ability to utilize webcam required
  • On the job training is provided

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